The customer service at elite parts was excellent! The team are very helpful. The items are also exactly original as described. Sadly the same couldn’t be said about the courier (Aramex) which whilst... See more
Company replied
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My first time experience with Elite parts was very good. Fast response to questions and the shipment arrived very quickly.
Company replied
Great service. Ordered a side chrome skirt for my HAVAL jolion, and it arrived in due time as I needed it in a time sensitive schedule. The customer service is great, they answer your questions in det... See more
Company replied
I recently purchased car parts from Elite Parts for my repair project, and I’m very impressed with their service. The parts were exactly as described, well-packaged, and arrived much faster than I... See more
Company replied
Company details
Written by the company
Eliteparts is the first official website marketplace selling auto-parts for the giant Chinese brands Great Wall GWM and CHERY including auto-parts for CHERY, HAVAL, POER, Wingle, Tank and all other vehicles manufactured under GWM & CHERY. We ship spare parts from China directly to your doorstep worldwide.
Contact info
No. 698, Hanjiang West Road, Xuejia Town, Xinbei District, Jiangsu Province., 212300, Changzhou, China
- +86 159 9684 6558
- Support@eliteparts.org
- www.eliteparts.org
4.6
Excellent
135 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Brilliant start to finish...best communication
Communication was excellent from start to finish. I had a problem with delivery in my country and elite parts was very supportive. Brilliant.
January 29, 2025
Reply from Elite Parts
Thank you for your wonderful review! We’re delighted to hear that you had a great experience with our service. Customer support is our priority, and we’re always here to assist. Looking forward to providing you with more HAVAL Auto Parts in the future!
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Reply from Elite Parts
Thank you for your kind review! We're glad you had a fast and smooth experience with us. We always strive to provide original GWM and CHERY auto parts with quick delivery. Looking forward to serving you again!
Reply from Elite Parts
Thank you for your kind review! We're delighted to hear that you found our service reliable and trustworthy. We remain committed to providing original HAVAL Jolion spare parts and ensuring a seamless experience for our valued customers. Looking forward to serving you again!
I was really skeptical about this…
I was really skeptical about this website and if it is really legitimate. But they proved me wrong the parts I order came in just 10 days all the way to the Caribbean!
You pay for the product
You pay for shipping and handling.
Just read the site it tells you exactly what to do .
I'm happy really!
February 20, 2025
Reply from Elite Parts
Thank you, Tyrson Euson, for your trust and great feedback! We’re delighted to hear that you received your HAVAL spare parts quickly and that we exceeded your expectations. Providing a smooth and transparent shopping experience is our top priority. We look forward to serving you again!
Reply from Elite Parts
Thank you for the great feedback, Izham. We’re happy that our service has met your expectations.
Looking forward to assisting you again in your next order for HAVAL auto parts from our website.
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Reply from Elite Parts
Thanks a lot dear, we’re happy that our service has met your expectations.
We’re always ready to assist you in purchasing HAVAL Spare Parts from our website.
Reply from Elite Parts
Thank you for your review! We’re delighted to hear you were satisfied with our quick delivery. We look forward to serving you again in the future!
Thank you for choosing Elite Parts.
I received my car parts on time and i…
I received my car parts on time and i am very satisfied from their services they help me to get the accurate part which match with my Vehicle
In future Also I like to do purchase from " Elite parts "
December 27, 2024
Reply from Elite Parts
Thank you for your kind words and for taking the time to share your experience! We’re thrilled to hear that you are satisfied with our services and that we could help you find the perfect part for your vehicle.
We look forward to assisting you with your future purchases. Your trust in Elite Parts means the world to us!
It’s a Scam
It’s a Scam
Stay away
They force you to pay excessive delivery fees to release your order even I after placing an order which is already inclusive delivery charges.
I placed an order for $50 inclusive 10$ delivery fee
After few days third party delivery company reached me and asked for additional $57 delivery fee charges to release my order
Now elite parts is saying these charges are valid, they can not cancel or refund as it’s already in transit
S C A M
December 17, 2024
Reply from Elite Parts
We find your accusation of scamming both inappropriate and unacceptable, as we are a trusted global vendor.
To clarify, all shipping details, including the distinction between domestic and international shipping fees, are clearly outlined on our website. The $6 fee covers domestic delivery within China, while international shipping fees are paid separately to Aramex upon delivery. This information is transparently displayed in multiple sections of our site, and we have reiterated this to you via email. It is your responsibility as a customer to review these details before placing an order.
Additionally, your claim that we "force" you to pay delivery fees to release the shipment is completely incorrect. This is simply how Aramex operates in handling international shipments—they provide an efficient, transparent, and flexible system for completing payments and managing deliveries without complications. If you choose not to follow their process or hierarchy and instead adhere to a "virtual policy" of your own creation, that is entirely your responsibility, not ours.
Once an order is in transit, it cannot be canceled or refunded, as per our policies. Expecting us to abandon these policies to accommodate your misunderstanding is unreasonable. Your failure to review the shipping information does not constitute any wrongdoing on our part.
We trust this explanation resolves your concerns.
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All the way from China to the Caribbean…
All the way from China to the Caribbean
Very accurate part and fast service
Easy to use order
5 star all the way
December 18, 2024
Reply from Elite Parts
Thank you for your 5-star review! We're thrilled you had a great experience with our fast service and accurate HAVAL parts. We look forward to serving you again!
10/10 for Elite Parts. 0/10 for Shop and Ship.
Item is exactly what I was looking for and a genuine part. Literally the only reliable seller on the internet for odd and individual parts.
Downside: This has no relation to Elite Parts and their products/services, but worth mentioning. The Shop and Ship email correspondence is confusing and often contradicts itself; the website is incredibly clunky and looks as though it was designed by a toddler - and no doubt operated by one because they can't reconcile payments with items causing unnecessary delays; and finally, you need to pay exorbitant shipping fees and taxes on an item that costs $2 to make.
November 21, 2024
Reply from Elite Parts
Thank you for your kind words and for rating us 10/10 for our genuine parts and reliable service. We’re delighted to have met your expectations and are grateful for your trust in Elite Parts.
We sincerely regret that your experience with Shop and Ship was less than ideal. While their services are beyond our control, we understand how frustrating logistical challenges can be, and we appreciate your patience throughout the process. Your feedback is invaluable, and we’ll consider sharing it with Shop and Ship to help improve their operations for a smoother customer experience.
At Elite Parts, customer satisfaction is our top priority, and we’re always here to assist you. Should you need any further support or have additional feedback, please don’t hesitate to reach out to us directly.
Thank you for choosing Elite Parts, and we look forward to serving you again in the future.
Great support and communication
Great support and communication, part were all original from the manufacturer. Trusty supplier, highly recommended!
October 7, 2024
Reply from Elite Parts
Thank you dear for your valuable feedback, we’re always happy to assist you at anytime.
Reply from Elite Parts
Thank you for the positive feedback, Muhammad. We’re happy that our service has met your expectations.
Looking forward to assisting you again in purchasing GWM, HAVAL and CHERY auto parts from our website.
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TRANSMISSION RANGE SENSOR DELIVERY
I ordered a transmission range sensor for Chery Tiggo 4 Pro. The part fit and worked flawlessly when shifting gears. Shipping was quite fast. My delivery to Nairobi, Kenya, took 4 days.
October 24, 2024
Reply from Elite Parts
Thanks a lot dear for your feedback, we’re happy that our service has met your expectations.
Looking forward to assisting you again in purchasing CHERY auto parts from our website.
Reply from Elite Parts
Thanks a lot dear for your feedback, we’re happy that our service has met your expectations.
Looking forward to assisting you again in your next purchase for GWM, HAVAL & CHERY auto parts from our website.
I highly recommend thier service..they…
I highly recommend thier service..they were in direct communication with step by step and guide me through all the process. It took 2 month more or less to receive the shipment but it's Aramex problems and unprofessional mistakes done by Aramex...I recommend elite teams but I don't recommend to ship by Aramex for the reason I mentioned above not mentioning thier prices is to expensive.
For Elite team, I recommend you to find another courier even if it will take longer time but cheaper price it will open a big a market for you here in Egypt
August 10, 2024
Reply from Elite Parts
Thanks a lot dear for your valuable feedback, we’re happy that our services has met your expectations. Regarding the international shipping logistics, we promise you that our website developers team will look into your feedback and try to figure out better shipping approaches if applicable. Thanks
Customer service
August 9, 2024
Reply from Elite Parts
Thank you dear, we’re happy that our service has met your expectations. Looking forward to assisting you again in purchasing HAVAL auto parts from our website.
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Reply from Elite Parts
Hi there, thank you for your feedback. We’re happy that our service for online purchasing of HAVAL spare parts from our website has met your expectations. However, regarding the shipment taxes charges, they are determined by the customs authorities at the destination country and we can’t interfere in this aspect from our side. Thank you for your understanding in this matter.
Reply from Elite Parts
Thank your for the positive review & we’re happy that our service has met your expectations.
Regarding the customs duties on the ordered shipments from our website, it would be more preferable to contact the courier before purchase to get exact quotation about the customs charges.
Looking forward to assisting you again in ordering HAVAL auto parts from our website.
Thanks
Haval H6 3rd / 2nd Gen. Original Lower Engine
hi i have received the unit in good time, also it looks like it is the original part also. After i get it fitted i will update my comments
August 7, 2024
Reply from Elite Parts
Thank you dear for your valuable feedback, we’re glad that our service has met your expectations. Looking forward to helping you again in purchasing HAVAL auto parts from our website “www.eliteparts.org”
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