The customer service at elite parts was excellent! The team are very helpful. The items are also exactly original as described. Sadly the same couldn’t be said about the courier (Aramex) which whilst... See more
Company replied
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See what reviewers are saying
My first time experience with Elite parts was very good. Fast response to questions and the shipment arrived very quickly.
Company replied
Great service. Ordered a side chrome skirt for my HAVAL jolion, and it arrived in due time as I needed it in a time sensitive schedule. The customer service is great, they answer your questions in det... See more
Company replied
I recently purchased car parts from Elite Parts for my repair project, and I’m very impressed with their service. The parts were exactly as described, well-packaged, and arrived much faster than I... See more
Company replied
Company details
Written by the company
Eliteparts is the first official website marketplace selling auto-parts for the giant Chinese brands Great Wall GWM and CHERY including auto-parts for CHERY, HAVAL, POER, Wingle, Tank and all other vehicles manufactured under GWM & CHERY. We ship spare parts from China directly to your doorstep worldwide.
Contact info
No. 698, Hanjiang West Road, Xuejia Town, Xinbei District, Jiangsu Province., 212300, Changzhou, China
- +86 159 9684 6558
- Support@eliteparts.org
- www.eliteparts.org
4.6
Excellent
135 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice and helpful
November 6, 2023
Reply from Elite Parts
Thank you for your nice words sir, we are glad to help you at anytime.
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Great performance and really appreciated
November 26, 2023
Reply from Elite Parts
Thanks a lot dear, looking forward to seeing you again.
Great store
The items was as described, got a great customer service experience and they walked me through the entire process since purchasing until i received the product
November 10, 2023
Reply from Elite Parts
Thanks a lot dear for your valuable review, at your service at anytime.
Excellent customer service
Real-time follow-up
And solve problems related to shipping
Good prices
Excellent customer service
October 20, 2023
Reply from Elite Parts
Thanks a lot dear for your valuable feedback, we are glad that our service was meeting your expectations.
The service of elite parts was…
The service of elite parts was excellent
Cost wise and time wise.
November 9, 2023
Reply from Elite Parts
Thanks a lot dear, we are happy that our service was meeting your expectations.
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Very good experience
October 25, 2023
Reply from Elite Parts
Thanks a lot dear, we are happy that our service was meeting your expectations.
I hope the company rewards
May God’s peace, mercy, and blessings be upon you. Frankly, this company is an excellent company, and their treatment is very sophisticated. The one who was in charge of the site, frankly, was very ethical and followed up with me first. Any inquiry or request for a price quote was not neglected with me and they were sent to me immediately. By God, I advise dealing with them seriously without any compliments.
July 20, 2023
Reply from Elite Parts
Thanks a lot dear for your comprehensive feedback, we hope to get in touch again in your next order on our website.
Reply from Elite Parts
Thank you Mr.Hesham, serving you was a great pleasure to us.
Their customer service is unmatched
Their customer service is unmatched! I've never encountered a company that treats its customers as well as they do. At first, I was apprehensive because the website didn't provide clear shipping information and the WhatsApp contact asked for a copy of my passport. However, they were understanding when I refused to provide my passport and even paid for the shipping and customs fees themselves. They only asked for payment once I had received my package. I was impressed by their generosity and attentiveness to customer service. I would definitely recommend them to anyone.
August 23, 2023
Reply from Elite Parts
Thank you very much for your kind comments, Raj - Meena at EliteParts.
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