Good product & quick delivery, let down by their mobile website experience. I’m on the latest iOS version & it was almost impossible to navigate & order & I nearly gave up! Product is good - the c... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I really love the idea of "mystery" protein powders. I had a gift card so I thought, why not order three? Yes, they were all chocolate flavoured, which is the only reason I gave 4 stars, because a dif... See more
Company replied
I visited your store at Robina a few months ago and awhile later I wanted to purchase more vitamins so I looked online and found I could have delivery .this has been wonderful as I rarely travel to... See more
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Elite Supps have one of the best customer services I’ve ever experienced. Great deals, prices & discounts on products, especially if your a member you can earn good cash back, depending on the cost... See more
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Company details
Information provided by various external sources
Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!
Contact info
42 Wollongong Street, 2609, Fyshwick, Australia
- enquiries@elitesupps.com.au
- www.elitesupps.com.au
4.3
Excellent
7K reviews
Asks customers to review
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Easy to use fast packaging and delivery
August 28, 2026
Such amazing customer service
Such amazing customer service, great products! always helpful and wonderful people!
September 14, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Elite Supps
Hey Darren
We appreciate your positive feedback! We are so glad you are happy with our great service, fast delivery, and products that work. Thank you for your support!
Elite Supps
Reply from Elite Supps
Hey Kaira
We're thrilled to hear that your order arrived so quickly, especially with free shipping! We're always working to get your products to you as fast as possible.
Elite Supps
Reply from Elite Supps
Hi there,
We’re sorry you were disappointed with your order! Just to clarify, we don’t currently offer free samples with orders.
We’ve also had a look at the order mentioned, and it looks like the total was $160 rather than $300. If there’s something else we can help with, please reach out to our team and we’ll be happy to help!
Amazing I love the sauces I want a bulk…
Amazing I love the sauces I want a bulk packet!!
August 27, 2026
Reply from Elite Supps
Hey there
We're so glad you love our sauces! We appreciate your fantastic feedback and your suggestion for bulk packaging.
Elite Supps
Easy to use website for ordering
Easy to use website for ordering. Competitive prices.
August 26, 2026
Reply from Elite Supps
Hey Rhonda
We're so glad to hear that you found our website easy to use for ordering and that you appreciate our competitive prices! Thank you for your positive feedback.
Elite Supps
The pre workout leaves stains when you…
The pre workout leaves stains when you drink it, it's so frustrating other than that everything else is good
September 2, 2026
Reply from Elite Supps
Hi there
We’re glad to hear you’ve been happy with everything else! We’re sorry about the staining though — we know how frustrating that can be.
Thanks for the feedback, we’ll definitely pass this on to the team!
The Oxyshred flavours were great and…
The Oxyshred flavours were great and the delivery was fast. However, you sent me an Oxyshred that would expire in 3 months…
July 7, 2026
Reply from Elite Supps
Hi there,
We’re glad to hear you loved the Oxyshred flavours and that your order arrived quickly! We’re sorry about the short expiry date though.
Please reach out to us at enquiries@elitesupps.com.au with your order details and we can assess this for you and see how we can help!
The ease of ordering the products
The ease of ordering the products. The prices and how fast it got to me.
August 25, 2026
Reply from Elite Supps
Hi Gordon
We're happy to hear that your ordering experience was easy and that your products arrived quickly. We appreciate your positive feedback!
Elite Supps
I visited your store at Robina a few…
I visited your store at Robina a few months ago and awhile later I wanted to purchase more vitamins so I looked online and found I could have delivery .this has been wonderful as I rarely travel to Robina. Delivery arrives 2 days after I order so I am really happy with your service. I have told friends as well thank you
August 25, 2026
Reply from Elite Supps
Hey Suzanne
We are so pleased to hear how convenient our delivery service has been for you, especially since traveling to our Robina store is not always easy. We are glad that our quick delivery has made purchasing your vitamins a positive experience. We truly appreciate you sharing your positive feedback with your friends.
Elite Supps
⭐️ Very disappointing products and…
⭐️ Very disappointing products and customer service
I purchased the Mrs Taste Barbecue, Tomato, Buffalo and American Burger sauces, and unfortunately, I found all of them extremely disappointing. The taste was very sour, unpleasant and completely unpalatable. I genuinely could not enjoy any of the sauces and felt that they were a waste of money.
What made the experience even more frustrating was the response when I contacted the company to request a refund or return the products. I was essentially told that it was considered a “change of mind” and that they would not provide a refund unless the products were damaged or broken.
I understand that businesses need policies around change-of-mind returns, but this wasn’t simply a case of me changing my mind about wanting the products. I purchased them expecting sauces that would be enjoyable and usable, and instead found the flavour so unpleasant that I couldn’t eat them.
Given the price of the products, I expected much better quality and, at the very least, a more understanding approach from customer service. Unfortunately, based on both the products themselves and the way my complaint was handled, I would not purchase Mrs Taste sauces again or recommend them to others nor would I recommend Elite supplements!
Very disappointing overall.
September 1, 2026
Reply from Elite Supps
Hi there,
We’re really sorry to hear you were so disappointed with the sauces and with how your concerns were handled.
Taste is subjective, and unfortunately not every flavour will suit everyone, but we completely understand how frustrating it is when several products aren’t to your liking. We appreciate you taking the time to share your feedback and we’ll pass this on to the team.
Elite Supps
Reply from Elite Supps
Hey Adrian
We are so happy to hear that you found our service helpful and amazing! We truly appreciate your kind words and look forward to assisting you again soon.
Elite Supps
Reply from Elite Supps
Hey Daniel
|
We are so happy to hear you are pleased with the quality of our products and brands, and that your delivery was prompt. Thank you for your support!
Elite Supps
Easy to use website, excellent product range and prompt delivery.
Easy to use website. Prompt delivery. Great range of products.
August 31, 2026
Reply from Elite Supps
Hey Pip
We're so happy to hear that you found our website easy to use, enjoyed prompt delivery, and appreciated our great range of products! We truly value your positive feedback.
Elite Supps
Delivery to remote QLD within days!!
Delivery to remote QLD within days!!! Lovely clean quality supplements
August 30, 2026
Reply from Elite Supps
Hey Sally
We're so glad to hear our delivery to remote QLD was quick and that you appreciate the quality of our supplements! We truly value your positive feedback.
Elite Supps
it was great my delivery came and…
it was great my delivery came and everything was intact
i absolutely love the products it’s really high quality and good taste as well
my only issue is that with the bottle the lid broke and is not leakproof anymore.
August 30, 2026
Reply from Elite Supps
Hey there
We are so happy to hear that you loved our products and their quality!
We are sorry to learn about the issue with the bottle lid. We appreciate you bringing this to our attention.
Please feel free to email us at enquiries@elitesupps.com.au and we can asses this for you.
Elite Supps
Best and taste amazing
July 21, 2026
Reply from Elite Supps
Hey Reanne
We are so happy to hear that you enjoyed our product and found it to be the best! We truly appreciate your kind words.}
Elite Supps
Horrible customer service
Last online purchase with them was terrible
Bought 3 bags of nexus protein water and it arrived damaged.There was protein powder all over the box.
Reached out to customer service and they couldn't do anything because I didn't pay for shipping insurance
I felt worse when I stabled upon this review page and found out that others have also experienced damaged goods.
This only shows that elite supplements do not care about customer experience
Never going to patronise them again
August 31, 2026
Unprompted review
Reply from Elite Supps
Hey Shermen
We’re really sorry to hear about your experience and understand how frustrating it would have been to receive your order in that condition.
We did ask for further information so we could properly assess what had been damaged and look into the issue for you. Unfortunately, we weren’t provided with clear photos showing which items had been affected, which meant we weren’t able to progress the claim further.
We’re sorry if this left you feeling like we didn’t care about your experience. That certainly isn’t the impression we want to leave, and we genuinely appreciate you taking the time to share your feedback.
Elite Supps
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