Elite Supps Reviews 

7,080
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,264 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast delivery times, noting that orders arrive promptly right to their doors. People also mention that the online store is very simple to navigate, offering a fantastic and diverse range of high quality products. Shoppers truly appreciate the friendly staff found in physical locations and the smooth, hassle-free overall purchasing process. However, some reviewers were not happy with receiving incorrect items or damaged packages during shipping. A few individuals also mentioned experiencing frustrating difficulties when attempting to resolve order mistakes with customer support teams.

What people talk about most

Product

Customers had positive experiences with product, noting that items arrive promptly, are competitively priced,... See more

Delivery service

Clients share positive opinions on delivery_service, noting a strong consensus regarding fast and efficient... See more

Order

Reviewers highlight mixed experiences with order processes. Many consumers praise the fast turnaround, easy... See more

Quality

People report ambiguous experiences with quality, reflecting a wide range of differing opinions among... See more

Service

Consumers find service to be positive, highlighting fast shipping, easy ordering, and reliable support.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product & quick delivery, let down by their mobile website experience. I’m on the latest iOS version & it was almost impossible to navigate & order & I nearly gave up! Product is good - the c... See more

Company replied

Rated 4 out of 5 stars

I really love the idea of "mystery" protein powders. I had a gift card so I thought, why not order three? Yes, they were all chocolate flavoured, which is the only reason I gave 4 stars, because a dif... See more

Company replied

Rated 5 out of 5 stars

The ease of navigating through your website. Every product has very detailed information. This won't be my last time as it's hard getting quality and affordable supliments from where Im from. The fact... See more

Company replied

Rated 5 out of 5 stars

Easy online shopping experience. Opted for click and collect and products were available very quickly for pick up. Was notified via text and email. Friendly staff on arrival and pick up was seamless.... See more

Company replied


Company details

  1. Online Marketplace
  2. Fitness and Nutrition Service
  3. Herb Shop
  4. Vitamin and Supplements Store

Information provided by various external sources

Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.3

All reviews

(7,080)

1,243 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always has great prices and great…

Always has great prices and great customer service. Their website is super easy to navigate and ordering is a breeze, plus free shipping when you spend $150 or more is a godsend for me. Delivery is always fast too, always arrives within 2-3 days (and it comes from another state so that’s impressive)

August 12, 2026
Elite Supps logo

Reply from Elite Supps

Hey Tara

We are so happy to hear that our pricing, customer service, and website navigation have met your expectations. We truly appreciate your kind words about our fast and free shipping options. Thank you for your wonderful feedback!

Elite Supps

Rated 5 out of 5 stars

Great service,excellent product and…

Great service,excellent product and speedy delivery.

August 4, 2026
Elite Supps logo

Reply from Elite Supps

Hey Justin

We appreciate your positive feedback! We are so glad you are happy with our excellent product, great service, and speedy delivery. Thank you for your support!

Elite Supps

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping! Great price with free item highly recommended

August 11, 2026
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Reply from Elite Supps

Hey there

We're so happy to hear that you're pleased with our super fast shipping and the great price, especially with the free item. Thank you for your recommendation!

Elite Supps

Rated 1 out of 5 stars

I didn’t get part of my order

I didn’t get part of my order. I was charged the full amount. I have sent three follow up emails. Not one response provided.

August 11, 2026
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Reply from Elite Supps

Hi Rob,

I apologise for the inconvenience. Our team has sent multiple emails attempting to notify you that the items in your order are currently out of stock, and we are currently awaiting your response so we can determine how you would like to proceed.

Please feel free to give us a call between 9:00 am and 4:00 pm, and our team will be happy to assist you and help resolve this for you.

Elite Supps

Rated 1 out of 5 stars

Spams email

Spammed me to review so they get 1 star

August 3, 2026
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Reply from Elite Supps

Hey Will

We’re sorry to hear you felt this way. Our review invitations are sent automatically to customers following their purchase or interaction with us, and they are intended to give every customer an opportunity to share their honest feedback — whether positive or negative.

We certainly don’t expect every customer to leave a positive review, and we’re sorry the frequency of the invitations frustrated you. We appreciate you taking the time to share your feedback, as it helps us review how we communicate with our customers.

Elite Supps

Rated 2 out of 5 stars

The money I spent was a credit from…

The money I spent was a credit from Elite, only because I was on top of Elites push to make me spend. I read every message they sent and caught them at their own game.

Also, I asked if the products that Elite sell are 3rd party test, to which their answer was “they don’t know”. In other words the products could be bulked out with fillers.

I will never order from Elite Supplements again

August 11, 2026
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Reply from Elite Supps

Hey Graeme

Thank you for sharing your feedback, Graeme. We’re sorry to hear that your experience has left you feeling this way.

Regarding the 15% offer, we did investigate this with our team and, once we confirmed the discount had not been applied as intended, we provided you with a 15% store credit as a goodwill gesture.

In relation to your question about third-party testing, we understand why this is important. Elite Supplements does not manufacture the products we sell, and testing and quality assurance are managed by the individual brands and manufacturers. We therefore don’t want to claim that every creatine product we stock has undergone independent third-party testing when we do not have confirmation of this for every product. We recommended contacting the relevant manufacturer because they are best placed to provide accurate information about their specific testing and quality assurance processes.

We’re sorry that we weren’t able to provide the answer you were looking for, but we would rather be transparent about the information available to us than provide an answer that may be inaccurate. We appreciate you taking the time to share your concerns and wish you all the best.

Elite Supps

Rated 1 out of 5 stars

I ordered Chocolate high protein with…

I ordered Chocolate high protein with Creatine and they send me the non creatine version. I complained straight away but got no response . Money wasted and bad customer service. Never again

August 11, 2026
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Reply from Elite Supps

Hi Jay

I can see that our team responded to you on the 14th.

We do apologise if you did not get this response.

We will be on contact again to rectify the issue.

Elite Supps

Rated 5 out of 5 stars

It’s just so user friendly

It’s just so user friendly

July 10, 2026
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Reply from Elite Supps

Hey Georgina

We're delighted to hear that you find our product so easy to use! Your positive feedback truly means a lot to us.

Elite Supps

Rated 5 out of 5 stars

Ghost pre workout and cold pressed…

Ghost pre workout and cold pressed protein bars I put straight in bin. So bad .

August 10, 2026
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Reply from Elite Supps

Hey Brendan

We're truly sorry to hear our pre-workout and protein bars didn't meet your expectations. We appreciate you sharing your candid feedback with us. We're always working to improve our products.

Elite Supps

Rated 5 out of 5 stars

Quickly delivered happy with my…

Quickly delivered happy with my products amazing taste and quality

August 3, 2026
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Reply from Elite Supps

Hey Daniel

We're so happy to hear that you're pleased with your products! We're glad they arrived quickly and that you're enjoying their amazing taste and quality.

Elite Supps

Rated 5 out of 5 stars

Always easy to order

Always easy to order, turns up on time and cost effective. Thank you thank you thank you

August 3, 2026
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Reply from Elite Supps

Hey Matt

We're so happy to hear that you find ordering easy, our service prompt, and our prices cost-effective! Thank you for your wonderful feedback.

Elite Supps

Rated 5 out of 5 stars

Good value

Good value. Fast turnaround.

August 10, 2026
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Reply from Elite Supps

Hey Brent

We are so pleased to hear you found value and appreciated our quick turnaround. Thank you for your kind words.

Elite Supps

Rated 5 out of 5 stars

Great Prices, Fast Shipping & Excellent Service

Great customer service and an excellent overall experience. Shipping is always super fast, they have great deals, and their pricing is very competitive. Ordering is easy and I’ve been really happy with the service every time. I’ll definitely continue buying my supplements from Elite Supps and would happily recommend them to others.

August 10, 2026
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Reply from Elite Supps

Hey Ella

We are so pleased to hear about your excellent experience with us! It's wonderful to know that our fast shipping, great deals, competitive pricing, and easy ordering process have consistently met your expectations. We truly appreciate your loyalty and kind recommendation.

Elite Supps

Rated 5 out of 5 stars

Always have incredibly friendly staff…

Always have incredibly friendly staff happy to help and answer any questions would definitely recommend

August 3, 2026
Elite Supps logo

Reply from Elite Supps

Hey James

We're so happy to hear that our staff provided such a friendly and helpful experience for you. We truly appreciate your kind words and recommendation!

Elite Supps

Rated 2 out of 5 stars

Online ordering is a disaster…

Online ordering is a disaster management not helpful for reordering or changing FLAVOUR even though same $$$$ value so not happy which is sad with great staff working in store

August 8, 2026
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Reply from Elite Supps

Hi there

Our apologies that you found ordering online hard.

As we have no context of the issue, please email us at enquiries@elitesupps.com.au

Thanks so much for your feedback

Rated 5 out of 5 stars

Easy to order and great product

Easy to order and great product
Noticing the difference in my skin

August 9, 2026
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Reply from Elite Supps

Hey Cathy

We're so happy to hear that ordering was easy and that you're loving the product! It's wonderful to know you're seeing a difference in your skin.

Elite Supps

Rated 5 out of 5 stars

The product is great and it arrived the…

The product is great and it arrived the next day. I couldn't believe how quick the delivery was. Wouldn't hesitate to buy from this company again.

August 9, 2026
Elite Supps logo

Reply from Elite Supps

Hey Lillian

We're so pleased to hear that you're happy with the product and that the delivery was incredibly quick! It's wonderful to know you'd consider buying from us again.

Elite Supps

Rated 5 out of 5 stars

Amazing service

Amazing service. We live regionally and my package arrived the next day. This is unheard of where we live Very impressed

August 4, 2026
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Reply from Elite Supps

Hey Nicole

We're thrilled to hear that your package arrived so quickly, especially given your regional location! We always strive to provide excellent service, and it's wonderful to know we exceeded your expectations.

Elite Supps

Rated 5 out of 5 stars

Quick Delivery

Quick Delivery, great communication
Hasal free

August 7, 2026
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Reply from Elite Supps

Hey Kelly

We're happy to hear that our quick delivery and communication made for a hassle-free experience. We appreciate your positive feedback!

Elite Supps

Rated 5 out of 5 stars

It was effiecient and the delivery was…

It was effiecient and the delivery was on time.. it was easy and great..

August 6, 2026
Elite Supps logo

Reply from Elite Supps

Hi there

We're so glad to hear that your delivery was efficient and arrived on time! Thank you for sharing your positive experience with us.

Elite Supps

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