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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, praising the staff for their helpfulness and responsiveness. Many people appreciate the efficient communication and quick response times, making their overall experience smooth and supportive. However, some customers expressed dissatisfaction with the product, specifically noting issues with medication effectiveness and frequent pharmacy changes. These changes occasionally led to delays in receiving medication and, in some cases, a perceived reduction in the product's efficacy.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the product, highlighting its... See more

Service

People report positive experiences with service, highlighting the excellent consultants and efficient... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its amazing quality and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being helpful,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very easy onboarding. No hidden fees. No membership fees. Meds delivered on time for the first few months. Now they have switched to a different pharmacy this will be the 3rd switch since starting som... See more

Rated 4 out of 5 stars

I joined emerge March 2025 and have been mostly happy with my experience. I received my medication one week after joining and lost 13lbs in 4 weeks! Then came the delay with the pharmacy’s changing an... See more

Rated 5 out of 5 stars

I am coming up on a year with Emerge and am hoping to be at the 120lb down mark when I do. I have ridden the roller coaster of 4 pharmacy switches now due to policy shifts and fortunately have made i... See more

Rated 5 out of 5 stars

Starting with Emerge has been a really positive experience. The sign-up process was quick and easy, and the emails made it super simple to know what to do next. I’ve been on the medication for about... See more


Company details

  1. Weight Loss Service

Written by the company

Doctor prescribed. FDA regulated pharmacies. Care, Compassion and Community.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

140 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Five Star, game changer

Desperate for help to regain control of my weight, I found Emerge Weight loss and am VERY pleased thus far in my journey. Only 3 weeks in however I'm down 12 lbs and feel better than I have in a long time. Personally, I love not being covered up with unwanted/unnecessary texts, calls and emails. Emerge is simple and while they're available to assist if needed, they manage everything in a way I haven't had issues with. I can't wait to see what the coming months bring!

December 12, 2024
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Rated 5 out of 5 stars

Emerge has been an absolute God-send

Emerge has been an absolute God-send! From their constant communication to their unending support, their customer service is superior. They are dedicated to the well-being and betterment of their community. I cannot say enough good things about them!

May 5, 2024
Unprompted review
Rated 5 out of 5 stars

Emerge has been a life saver, literally!!

Emerge has been a life saver, literally! Down 72 lbs in less than a year! I was with a previous company for compounded GLP-1s as my insurer does not cover it. The other company would ignore my emails, and deny any request I had. Emerge has the best customer service! They answer all my questions promptly and really support my journey! They have board certified physicians and use quality pharmacies who provide quality compounds that actually work. I’m so glad I made the switch to Emerge!

December 23, 2024
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Rated 5 out of 5 stars

Take your time

I was very hesitant to try it. I started about a month ago. It helps with the food noise. I'm learning how much I eat just to eat. It'll be a journey but I'm ready. I love that they offer so many learning opportunities.

December 22, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful weight loss experience

I have been with Emerge for 6 months. I started my weight loss journey with another local company but they were too expensive. Emerge has been so supportive and always answers any questions I may have. They have transparent pricing. Overnight shipping and supplies are included. They have board certified doctors and 503A compound pharmacies.
I’ve been very happy with Emergeweight.

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Wonderful pharmacies, quick process, transparent pricing and honestly the best customer service. They're responsive and helpful and I have felt supported and safe through my weight loss journey.

April 30, 2024
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Rated 5 out of 5 stars

Reliable, affordable and professional…

I found Emerge after the company I initially used no longer supplied Tirzepatide abruptly, left me with no solutions, just switch to Semaglutide. As I searched for a new company I could trust, the process with Emerge was different, firstly you can communicate directly via text. Secondly they aren’t a month to month but a subscription based company that doesn’t make you pay for membership and I literally had my new month worth of medication a week before I was done with the previous month. They handled all of the reordering for me, they text you a week before letting you know it’s time and they are going to fill the new prescription. For a busy woman like me that’s great. I also loved how when I was doing my intake, they made me take a video stating my name and other info to verify myself. So far the process has been seamless and more affordable than any other company I researched. Thanks Emerge keep up the great work!

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Waiting on my first order but the…

Waiting on my first order but the process was so smooth and efficient. I was referred by a family friend who did not thing but rave about EMERGE. So far it has exceeded expectations and I cannot wait to start this journey!

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service excellence

I am so happy with Emerge Weight loss. The customer service is what separates them from other vendors. They have been so accommodating to answer questions/concerns via phone, text and email. I have not felt like I am on the journey alone. I have the whole Emerge team with me.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Life Changing

Emerge Weight has been absolutely life-changing for me. Their availability 24/7 is a game-changer—it was surprising at first to receive messages even on weekends, especially since other programs tend to have strict hours. The program I’m on has not only improved my mental well-being but has also addressed my cortisol imbalance and inflammation, both of which run in my family. Knowing that the Emerge Weight team is always there to listen, address my concerns, and respond quickly has made all the difference. Their support truly stands out and has transformed my journey

November 22, 2024
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Rated 5 out of 5 stars

I have had an amazing experience with…

I have had an amazing experience with Emerge since joining. There was a slight delay in shipping due to the FDA shortage list fiasco. But Emerge quickly switched pharmacies and I received my order quicker than expected. I have had amazing results with the meds from Empower pharmacy. I moved to Emerge from a local med spa due to the pricing. I am so glad I made the switch.

November 9, 2024
Unprompted review
Rated 5 out of 5 stars

Emerge is the best out there

Great customer service. Communication is great.
Answer quickly any questions.
Shipments on time.
I was allowed to continue my medication after change of insurance refused to cover my meds.
I am satisfied all around

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Finally a great company for Tirzepitide

Started here on Tirzepitide injections after bad experience elsehere with oral/sublingual form (NO effect! but paid $500--I still have the pils, just stopped). Hallendale is a First class pharmacy, so impressed with how it arrived, cold, easy to understand directions, and now I can understand what it means when they say "no food noise!" It worked within couple hours. I finally know this can work, very happy and excited to have found Emerge.

June 25, 2024
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Rated 5 out of 5 stars

Fabulous

Let me set the story here. I switched to Emerge from another company I want to call “fly by night industries” that sent me a hot half a vial of medicine a month after it was ordered but only after arguing with me about it. Emerge responded to my request to become a patient immediately. I sent in my previous prescription and did a quick note/video to get started. They sent my script to the pharmacy the same night. In 2 days I had a COLD package of Tirz at my door, well packed with clear and concise instructions. They are so professional and Empower Pharmacy is a 503(b) held to the highest standards while being FDA inspected and regulated to ensure clean facilities and proper product. I’m staying with Emerge for the remainder of this journey.

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

The. Best. Period.

I’ve been using Emerge since the end of October when I lost my insurance and was afraid I wouldn’t be able to continue my weightloss journey. Why I chose Emerge was their price transparency, what I didn’t know I would be getting was an amazing group that wants to see you succeed in your weightloss and is available to answer any questions I’ve had throughout this compound journey! I’m truly blessed to be able to continue taking this medication that has changed my life, and I’m blessed to have found Emerge. If you’re looking to start a GLP1 I would highly suggest Emerge!

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Emerge has been such a blessing!

Emerge has been such a blessing. I’ve only had the pleasure of dealing with them for a few months and they have proved themselves to be top tier, especially against any competition. They are quick with communication, and have been there to help with any questions and to guide me every step of the way!! They are so supportive of your entire journey, and send words of encouragement. I couldn’t imagine using a different company. Also, they go through extremely reputable pharmacies, and that helps me feel even safer with them over other companies. I look forward to staying with Emerge my entire journey!

June 9, 2024
Unprompted review

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