Being a person not always familiar with technology and tech- speak, I have always been able to contact Energy Advice Line for clarity and good advice. They have been very helpful and eff... See more
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Review summary
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We've been using Energy Advice Line for over ten years for our business gas and electric. They always come up with competitive prices and the transfer is always straightforward. We've been dealing wit... See more
Company replied
I have been communicating with Sarah over the last month or so regarding switching the electricity supplier for our small business and she has been extremely helpful. It is so refreshing to be able to... See more
Company replied
Liam is very helpful and professional. We have been using Liam for a while now in helping us chose energy suppliers for all our businesses. We can always trust his advice. I would highly recommend Ene... See more
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Company details
Written by the company
Using the Energy Advice Line to change your business electricity or business gas supplier is free and simple, enabling you to search the market for the lowest prices at the click of a button. With our new price comparison engine, all you need is your businesses postcode to get prices and find you the best deal from our comprehensive panel of energy suppliers. The comparison process is easy. You can make a well informed and confident decision online but our team of energy advisors are available via online chat or telephone to help you at any stage if you need it. We are all about putting our customer in control so they are confident in making the right decision. One of the best ways to save your company money is by shopping around for the best available prices before your fixed-term contract is due to expire. The energy regulator OFGEM has investigated the prices and has found that businesses that use a reputable price comparison website like the Energy Advice Line to compare their commercial energy prices are more likely to have lower bills than those who stay with the same supplier year after year.
Written by the company
Contact info
Suite A, 2nd Floor, Burlington House, Burlington Arcade, BH1 2HZ, Bournemouth, United Kingdom
- 01202 025 399
- customer.service@energyadviceline.org.uk
- www.energyadviceline.org.uk
4.9
Excellent
970 reviews
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Very easy to set up
July 3, 2026
TAKE MY ADVICE AND USE ENERGY ADVICE LINE!
Have been using this Company for the utilities for my Company for quite a few years. They are easy to deal with, very professional and thorough in the procedure when taking out a contract.
Normally deal with Liam Wade who over the years has been so helpful in helping me choose the best option for my business.
Highly recommend them.
July 3, 2026
Reply from Energy Advice Line Limited
Hi Julie,
Thank you for taking the time to write such a great review!
I can see that Liam and the team have been helping you compare the market for the last 11 years and we can't thank you enough for trusting us every year.
We really look forward to speaking with you again on approach to you next renewal but please don't hesitate to come back to us if you need any help or advice in the meantime.
Best Regards,
Liam and the EAL Team
and Recommended the most deal
Sourced and Recommended the most deal. Service was efficient. Liam has been helpful. I would recommend energy advice line.
July 7, 2026
Reply from Energy Advice Line Limited
Hi Stuart,
Thank you for the great feedback regarding the service you received from Liam and the team at EAL.
I can see that we have been helping you compare the market since 2015 and can't thank you enough for using us every year.
We really look forward to speaking with you again on approach to you next renewal but please don't hesitate to come back to us if you need any help or advice in the meantime.
Best Regards,
Liam and the EAL Team
Very good company and easy to work…
Very good company and easy to work with. They have helped us in finding good utility companies over these last few years.
July 2, 2026
Reply from Energy Advice Line Limited
Hi Christine,
Thank you for such positive feedback, it means so much to the team at EAL!
We have been helping you since 2019 and can't thank you enough for using us every year.
We really look forward to speaking with you again on approach to you next renewal but please don't hesitate to come back to us if you need anything further in the meantime.
Best Regards,
The EAL Team
Reply from Energy Advice Line Limited
Hi Gary,
Thank you for the fantastic feedback and for taking the time to write a review on our service.
Great communication is the key ingredient to what we do at EAL and we have tried to keep the process simple with good customer service and the use of complimentary online tools.
We very much look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to us if you need anything in the meantime.
Best Regards,
The EAL Team
good service and info
Always good customer service and clear outline of all available offers
June 2, 2026
Reply from Energy Advice Line Limited
Hi Eleanor,
Thank you so much for the great feedback!
It means a lot to Sarah and the team at EAL that we could help you compare the market and switch with confidence.
We have worked a lot over the years to make the process as simple as possible by integrating online tools with good customer service.
We very much look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to us if you need anything in the meantime.
Best Regards,
Sarah and the EAL Team
Reply from Energy Advice Line Limited
Hi Hayley,
Thank you from the team for the great feedback! It is so appreciated!
We do our best to keep the price comparison and switch process as straight forward as possible, so this sort of feedback is so well received and appreciated.
We very much look forward to helping you again on approach to your renewal date but please don't hesitate to contact the team at EAL if you need anything in the meantime.
Best Regards,
Sarah and the EAL team
Informative
Informative, polite staff always ready to help and advise without any hard sell.
May 11, 2026
Reply from Energy Advice Line Limited
Hi Elaine,
A massive thank you from the team for the great review!
We have been helping you compare the market for the last 14 years and can't thank you enough for your loyalty over this time.
We very much look forward to helping you again on approach to your renewal date but please don't hesitate to contact the team at EAL if you need anything in the meantime.
Best Regards,
The EAL team
Liam easy to talk to and knowledgeable
Liam easy to talk to and knowledgeable.
All the other advisors I spoke to were helpful too.
May 11, 2026
Reply from Energy Advice Line Limited
Hi Nick,
A massive thank you from the team for the fantastic review!
It's been close on 10 years that we have been helping you compare the market and can't thank you enough for your loyalty during this time.
We very much look forward to helping you again on approach to your renewal date but please don't hesitate to come to Liam and the team if you need anything in the meantime.
Best Regards,
Liam and the EAL team
Reliable, approachable, helpful company
I have used Energy Advise Line for a number of years for our business energy. I have always found them approachable and they don't have a 'pushy' or 'hard sales' approach. They give a number of options and this works well whenever we need to change suppliers. I would recommend them for business energy quotes. Transferring suppliers is taken care by them, so its a smooth process for me.
April 2, 2026
Reply from Energy Advice Line Limited
Hi Deepti,
We can't thank you enough for the fantastic review.
The most important thing for us is knowing that a customer has been given all of the information they need to make an informed decision based on their business's needs.
Having options as a business is the key element to any good decision. To facilitate this, we have worked hard to create a contracting platform on which a customer can quickly compare and switch, all in their own time.
We very much look forward to helping you again on approach to your renewal date but please don't hesitate to come to Liam and the team if you need anything in the meantime.
Best Regards,
Liam and the EAL team
Reply from Energy Advice Line Limited
Thank you so much for the review Simon!
Sarah and Liam were delighted with the feedback after assisting with the business name amendment.
We very much look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to Liam, Sarah or the rest of the team if you need any further information or advice in the meantime.
Best Regards,
Liam and the EAL Team
Reply from Energy Advice Line Limited
Thank you so much for the great review Arthur!
We can see that we have been helping you compare the market since 2016. We can't thank you enough for your loyalty over this time.
We very much look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to Liam or the team if you need any further information or advice in the meantime.
Best Regards,
Liam and the EAL Team
Our energy contract renewal was handled…
Our energy contract renewal was handled very well and with minimal fuss. We have used this company over several years and it is good to have continuity of service.
April 2, 2026
Reply from Energy Advice Line Limited
Thank you so much for the amazing review Richard!
We can't thank you enough for your loyalty over the last 9 years helping your business compare the market.
We very much look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to Liam or the team if you need any further information or advice in the meantime.
Best Regards,
Liam and the EAL Team
Timely, competitive and good comms
In the confusing and fast-changing energy marketplace, we have had very efficient comms and competitive pricing for our village hall contract renewal.
April 1, 2026
Reply from Energy Advice Line Limited
Thank you so much for the great review Catherine!
We have helped you for 10 years now and can't thank you enough for your loyalty over this time.
We very much look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to Sarah and team if you need any further information or advice in the meantime.
Best Regards,
Sarah and the EAL Team
Reliable helpful service
Have used Energy Advice line for many years !
Always extremely helpful and offer good service.
February 25, 2026
Reply from Energy Advice Line Limited
Thank you so much for the great review Betty!
We have helped you for so many years now and can't thank you enough for your loyalty over this time.
We very much look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to Liam and team if you need any further information or advice in the meantime.
Best Regards,
Liam and the EAL Team
An excellent service
Energy Advice Line have been looking after my business for a number of years. The excellent service they provide brings peace of mind that I have a good deal from my energy suppliers.
February 6, 2026
Reply from Energy Advice Line Limited
Hi Michael,
Thank you so much for the great feedback.
It's been 13 years since we first started helping you compare the market, and we can't thank you enough for your loyalty during this time.
We look forward to speaking with you again on approach to your next renewal date but please don't hesitate to come back us if you require any further information in the meantime.
Best Regards,
The EAL Team
A great friendly team who are extremely…
A great friendly team who are extremely helpful
January 8, 2026
Reply from Energy Advice Line Limited
Hi Sally,
Thank you so much for the great feedback.
We have been helping you compare the market for a number of years now, and can't thank you enough for your trust and loyalty during this time.
We look forward to speaking with you again on approach to your next renewal date but please don't hesitate to come back us if you require any further information in the meantime.
Best Regards,
The EAL Team
Reply from Energy Advice Line Limited
Many thanks for the great review!
We can see that we have helped you compare the market now three times since 2021 and can't thank you enough!
We look forward to speaking with you again on approach to your next renewal date but please don't hesitate to come back to Liam and the EAL team if you require any further information in the meantime.
Best Regards,
Liam and the EAL Team
Reply from Energy Advice Line Limited
Hi Julie,
Thank you so much for the great review!
We can't thank you enough for using us to compare the market for the last 14 years and are delighted to have helped you again this year.
We look forward to speaking with you again on approach to your renewal date but please don't hesitate to come back to Liam or the team at EAL if you need any further information or advice in the meantime.
Best Regards,
Liam and the EAL Team
Excellent service
We've been using Energy Advice Line for over ten years for our business gas and electric. They always come up with competitive prices and the transfer is always straightforward. We've been dealing with Liam for all of that time - he's really professional, helpful and friendly.
November 25, 2025
Reply from Energy Advice Line Limited
Hi Helen,
Thank you so much for the great review!
It has been 13 years since your first enquiry, and we can't thank you enough for your loyalty over this time.
We very much look forward to speaking with you again on approach to your renewal date, but please don't hesitate to come back to us if you require any further information or help in the meantime.
Best Regards,
Liam and the EAL Team
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