Visited a site that has no visitor centre of EH shop, but which itself (through signage, etc) made you want to learn more about its history (Bury St Edmunds Abbey). Swiftly found the guidebook onlin... See more
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Review summary
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Excellent customer service, I highly recommend English Heritage online shop. The website was easy to use, with plenty of choice and ordering was easy, checkout was simple and quick to use. The items I... See more
I decided to browse the shop online and found some amazing bargains and got an extra discount. My grandchildren love "Horrible Histories" that's a few presents sorted. My parcel arrived promptly and w... See more
It was very easy to order. We had previously bought the product at an English Heritage site we visited, so we were happy to order.. The delivery person, when it arrived, was very nice, friendly and... See more
Company details
Written by the company
English Heritage cares for over 400 historic buildings, monuments and sites - from world-famous prehistoric sites to grand medieval castles, from Roman forts on the edges of the empire to a Cold War bunker. The proceeds from the sales of our range of gifts and items on our online shop such as children’s toys, books, jewellery and collectables will go towards the upkeep of the properties throughout England.
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4.3
Excellent
7K reviews
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templar swordi ordered my sword and it got here…
i ordered my sword and it got here very quickly top service
April 6, 2026
Easy transaction
Easy transaction, customer service was efficient and the product more than met expectations.
April 4, 2026
Great shop with great products on…
Great shop with great products on offer, great communication, well warped and boxed and great delivery service
March 31, 2026
I haven’t received my order yet
March 22, 2026
I had been waiting for publication…
I had been waiting for publication since October but it was out of print. Thankfully I checked recently and it arrived very promptly and I was able to re-send to grandnephew who lives in Bogota! Great!!!
March 23, 2026
plenty of choice
Ordering was easy and plenty of choice. Hubby very pleased with his mead.
The only disappointment was royal mails poor service. They stated they'd not been able to deliver the item, even though we were in all day.
March 19, 2026
Placed order and paid on the 13th March
Placed order and paid on the 13th March. Now the 22nd March. NO updates just tells me when I log on to my account items in process. They were in stock. Surely you should have contacted me with some updates or tell me the items are not available? Very disappointed again.....
March 22, 2026
Unprompted review
Had no problems at all
Had no problems at all. Just how I like it thanks.
Plus a super marmalade just don’t tell Paddington!
March 8, 2026
Excellent fast service
March 6, 2026
BEST JAM IVE EVER HAD QUICK DELIVERY…
BEST JAM IVE EVER HAD QUICK DELIVERY WELL PACKED CAN'T FAULT THE SERVICE USED QUITE A FEW TIMES
March 6, 2026
Lovely bracelet
Lovely bracelet, but came in a jiffy bag loose, the English Heritage shop said it came in a box, this was a gift and didnt look as nice just attached to a card tag
March 2, 2026
Easy ordering and fast delivery
February 26, 2026
Extremely helpful customer service and…
Ordering online very easy and the products were both excellent - well worth the price.
February 23, 2026
Enjoy different flavours of Mead.
I have purchased Mead from English Heritage on more than one occasion. The Mead is excellent and the delivery is also perfect.
February 19, 2026
Recommended retailer
Item was reasonable price, posted quickly and well packaged. Very pleased, would buy from again.
February 14, 2026
Great jigsaws
Great jigsaws. Arrived in a timely manner, with full delivery information provided. Was a slight challenge in ordering as not all discounts/ free postage added to order, but it did work out in the end
January 27, 2026
Very prompt delivery of an EH Guidebook
I thought it might be useful to buy the EH Guide Books in advance of a visit to Eltham Palace. Reading about the site would to understand what you are viewing when actually present. EH despatched the book immediately after ordering and I received it the following day, carefully packaged.
January 26, 2026
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