Ensar Oud Reviews 

975
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and unique nature of the products, describing them as luxurious and unmatched in craftsmanship, offering a profound experience. People frequently highlight the extremely fast and dependable delivery service, noting efficient customs handling and well-packaged items. Reviewers also commend the top-notch customer service, mentioning helpful, responsive staff and generous samples. However, some customers also noted issues with the delivery process, including being unexpectedly billed for shipment and receiving broken items due to poor packaging. Additionally, a few people mentioned that the product scents did not match their expectations or descriptions, with some finding them too spicy or not what they anticipated.

What people talk about most

Product

Reviewers express high satisfaction with the product, often describing the fragrances as extraordinary,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products are made with rare... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed of shipping and the... See more

Service

Consumers consistently report positive experiences with the service, often describing it as excellent,... See more

Customer service

Clients share positive opinions on customer service, with many describing it as amazing, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed my order last night and it was already handed over to DHL and shipped the next day. That kind of speed is rare and genuinely appreciated. What really stands out is that all taxes and duti... See more

Rated 5 out of 5 stars

Before stating anything about the perfumes. The customer service you have is astonishing. They response and help as possible. The perfumes itself is literally a different story. I bought this one as a... See more

Rated 5 out of 5 stars

Adam is super responsive, friendly, and helpful when making decisions on what to buy; and the product quality is just beyond any other oils you can find in the world. I haven't experienced a cleaner d... See more

Rated 5 out of 5 stars

This one is for the whole Ensar Oud expierience in general, especially for Attar Blue Khalbar. After a second hand blind buy from a reputable enthusiast source, this got me hooked. The quickest, most... See more



Company details

  1. #5 of 56 best companies in Perfume Store
  2. #2 of 5 best companies in Aromatherapy Supply Store
  3. #6 of 36 best companies in Cosmetics and Perfumes Supplier
  4. #3 of 32 best companies in Flavours, Fragrances and Aroma Supplier

Written by the company

Exquisite agarwood and aromatics


Contact info

4.8

Excellent

TrustScore 5 out of 5

975 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(975)

227 reviews in the last 12 months

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Rated 5 out of 5 stars

Thumbs up!

The team behind Ensar Our are very responsive, informative and helped me pick out a scent that was right for me. All in all, the experience was amazing.

December 3, 2025
Rated 5 out of 5 stars

Fantastic scents and shipping!!

Ordered the EDP Exclusives sample set and incense. The fragrances are so unique and special. Complex and beautifully crafted. The shipping was so fast, 2 days!!! I live basically across the world. I was so happy and shocked when I got it so quick. Ensar Oud is my favorite place to shop. Unbelievably good scents and service. Thanks so much!!

December 14, 2025
Rated 5 out of 5 stars

It’s insane how fast the delivery is

It’s insane how fast the delivery is! Also, generous with the samples provided as I asked for some specific ones and they provided them.

Thank you to the Ensar team, appreciate the work you put into the brand and looking forward to ordering soon again!

December 10, 2025
Rated 5 out of 5 stars

This is excellence!

One of the smoothest, most friendly shopping experiences I've ever had on the web in general and with buying perfumes and scented things especially. They are breathtakingly quick, more quick than DHL can do their updates. And today I got an profound answer via E-Mail within minutes (It's holidays season coming and a time of big stress). The WhatsApp and E-Mail communication feels (and I'm sure that it actually IS) organic, not a cold chat bot. From Enthusiast to enthusiast. Also I've received parcels with wonderful surprises and great special offers within the shopping process. And, finally - the oils and kodo incense sticks that I've had within the past few years are simply unmatched. (Blue Kalbar is a staple of mine from first sniff.) Much more to talk about these scents. But to make it short: This is excellence!

December 6, 2025
Rated 1 out of 5 stars

Product I bought was terrible the smell…

Product I bought was terrible the smell was not what i expected!

November 20, 2025
Ensar Oud logo

Reply from Ensar Oud

Thanks for sharing, can you elaborate more on what you were expecting? Perhaps there's a more suitable oud, both you picked were from the same region.

Rated 5 out of 5 stars

An Iris experience

First Ensar experience and it’s a doozie. The robust craftsman ship, purity of ingredients, unravels into a most beautiful and elegant expression of Iris.

November 29, 2025
Rated 3 out of 5 stars

Great quality however not what I was expecting.

The service and quality of the Mongolian Musk is out of this world. Clearly living up to the name EO. I researched for countless hours and thought I had found my signature scent. However, the profile (while beautiful) is not what was described by other consumers, to me of course. That’s the beauty of scent right, it’s beauty is in the nose of the beholder.
I was looking for a Musk dominate perfume with a swirl of sweet and bitter. What I found here wasn’t what I expected in the slightest. I cannot smell Musk, Oud, pepper, ylang ylang. Nothing of the notes described in any level. 5 sprays hoping for a change and all I get is sweet lavender. Other profiles I cannot quite land on. Certainly no oud or Animalic. Unfortunately I bought a 30mg bottle. I should stick to 15’s until I find the right musk. A mistake on my part for sure.
All this said. My nose is definitely worth more when sniffing this. The quality is unmistakable. The blending of whatever I smell is fantastic. I just wish it were a different experience.

November 22, 2025
Ensar Oud logo

Reply from Ensar Oud

Hello Philip, thanks for sharing. Time and time again I've seen underwhelming initial reactions turn into absolute love and obsession. So don't judge Mongolian Musk too soon. There's a phenomenon called bottle shock that is very real, and it may just need a moment to breath and recalibrate. You also might find it interesting that the composition has zero lavender in it =)

Oh, and go easy on the sprays, that's the surest way to overwhelm your senses and go nose blind to its nuances...

Considering that it is great quality, fantastic blending and excellent service, what more can we do to get it to a 5 star experience?

Rated 5 out of 5 stars

Always a great experience. Love Blue Khalbar!

This one is for the whole Ensar Oud expierience in general, especially for Attar Blue Khalbar. After a second hand blind buy from a reputable enthusiast source, this got me hooked. The quickest, most comfortable shipping fascinated me. Took just two or three (!) days from Amman to rural Germany - one week would have been also okay for me. Stunning samples - again -, great quick and friendly support (and unmatched quality incense). AND - the main reason why I'm posting this: Attar Blue Khalbar is one of the most nuanced, most entertaining floral scents I've come across in more than 20 years of deeply enjoying, sampling and buying perfumed things (mostly vintage ones). I deeply hope it will be there for years to come. Thank you for such a great beauty. Tim

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

EnsarOud is outstanding …

EnsarOud is outstanding and always reliable!
Delivery is lightning fast and the products are all top quality!
If I have a question, I get a prompt reply. It couldn't be better ;)🙏

November 7, 2025
Rated 5 out of 5 stars

Oud Sultani: Surira

This is my first edition of Oud Sultani.
I would love to get my nose on the previous editions because this is the most beautiful scent I have ever smelled from Ensar Oud — which means it’s the best scent ever so far.
Soothing, healing, and uplifting — a glimpse of bliss

October 24, 2025

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