Envo Energy Solutions 

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Rated 1 out of 5 stars

It’s Eusebiu again! I am just writing to inform you all that I am still waiting for the money that they promised because the solar system didint work for months and they said they will pay me for tho... See more

Rated 5 out of 5 stars

Front & rear external doors fitted today by Adam & Darren. Professional, diligent hard working lads who carried out a top class installation leaving behind absolutely no mess. Nowadays, a decent job d... See more

Company replied

Rated 5 out of 5 stars

Having insulation installed in the room in the roof by ENVO has been an excellent choice. Great work, fab tradesman that even vacuum up! Work is neat and tidy and care has been taken. The team has tak... See more

Company replied

Rated 5 out of 5 stars

3rd survey went ahead as scheduled. Got a call 30mins before to say on way. Nice friendly guy that explained everything and was quick to measure up and advise next steps. Work on installing interior... See more

Company replied

Company details

  1. Solar Energy Company
  2. Insulation Contractor

About Envo Energy Solutions

Written by the company

We're on a Mission to Decarbonise UK Homes

Insulation

Solar PV and Batteries

Air Source Heat Pumps

Windows & Doors

Envo Energy Solutions are on a single-minded mission to help decarbonise homes across the UK. We believe how we heat & run our homes should be greener and more sustainable

With the price of energy continuing to rise we need to act now to help reduce our energy bills. Sunlight is free, so once you’ve paid for the initial installation of Solar, your electricity costs will be reduced forever

Our team has decades of experience in energy efficiency installations and are experts in everything needed to help you make your home a hive of self-generated warmth. This includes solar panels and heat pumps, along with ensuring you are properly insulated so you're not losing heat as fast as you create it

We’re passionate about climate change and believe everyone should have the choice of living in a self-generating energy-efficient home

We are dedicated to providing our customers with the highest level of service. We train and empower our teams to listen, be courteous and always act with empathy and kindness


Contact info

All reviews

(210)

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Rated 5 out of 5 stars

Professional & Brilliant job done started feb 6th…

Brilliant job done started feb 6th 2023.
I wish I could give them 10 stars ⭐️..
Envo Energy solution team.
Katrina, Paul , Howard & Tom .
Very professional service from start to finish of the job.
Katrina was excellent with update schedule and progress of the job.
Paul , Howard ,& Tom loved their coffee and tea but worked so hard through out that I was very happy to serve them.
Will definitely recommend to others.
Thank you team for completing a great job and I m loving my new windows..

February 9, 2023
Unprompted review
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Reply from Envo Energy Solutions

thankyou for your review. I have passed this over to that team.

Thankyou
Team Envo

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Rated 5 out of 5 stars

Excellent customer service

The guys who fitted my door were so friendly and kept me informed all the way, Kirsty who dealt with me was really good and helped me from start to finish, if I needed something done Kirsty was there getting it sorted for me. Thank you Kirsty so very much, your customer service is second to none. Graham the plasterer was also very good, there was a problem and he wasn’t sure if he should tackle it, but he did and I must say he did an amazing job and dealt with it very professionally and was so very friendly and chatted to me all the way through the job.
Thank you to all the team for your time, service and professionalism.

Kahden 😊

February 1, 2023
Unprompted review
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Reply from Envo Energy Solutions

Thankyou for your review. I have passed this over to that team.

Thankyou
Team Envo

Rated 2 out of 5 stars

It has been a nightmare trying to get…

It has been a nightmare trying to get the snagging tasks resolved.

September 14, 2022
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Reply from Envo Energy Solutions

Thank you for leaving an honest review and bringing this to our attention.

A member of our Customer Resolutions Team will be in touch to discuss your experience and find a resolution.

Best wishes,
Team Envo

Rated 5 out of 5 stars

Arrived on day on time

Arrived on day on time. Very experienced and competent. Installation went smoothly and fast, and was cleared up completely at end.

January 21, 2023
Unprompted review
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Reply from Envo Energy Solutions

Thankyou for your review. I have passed the feedback over to that Team.

Thankyou
Team Envo

Rated 5 out of 5 stars

Couldn't recommend more

Couldn't recommend more, nicest guys in the world doing the work and a great job done! They couldn't have been more helpful

January 23, 2023
Unprompted review
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Reply from Envo Energy Solutions

Thankyou for your review. I have passed the feedback over to that Team.

Thankyou
Team Envo

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Rated 5 out of 5 stars

ey kept us in touch with what was…

They kept us in touch with what was going on and arrived when they said they would and the workers were all very pleasant

January 10, 2023
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Reply from Envo Energy Solutions

Thankyou for your review. I have passed the feedback over to that Team.

Thankyou
Team Envo

Rated 5 out of 5 stars

Had windows installed by Envo energy…

Had windows installed by Envo energy solutions,& can’t thank Envo enough. Paul & his two teammates (sorry can’t remember their names) worked so hard over the two days of installation.
All very polite and cheerful, even on the day It was very cold and raining. Tried to keep everything as tidy as possible cleaned up and hoovered when they had finished. Thank you again Envo.

January 9, 2023
Unprompted review
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Reply from Envo Energy Solutions

Thankyou for your review. I Have passed the feedback over to that Team.

Thankyou
Team Envo

Rated 5 out of 5 stars

New back door fitted by the company

New back door fitted by the company. Inspector Colin knowledgeable polite and extremely helpful. Marc who fitted the door was professional friendly and punctual. He kept us in the loop every step of the way. Door was fitted to an excellent standard and overall the service has been fantastic. I would not hesitate to recommend them to family and friends.

January 7, 2023
Unprompted review
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Reply from Envo Energy Solutions

Thankyou for your review. I have passed this over to the Team.

Thankyou

Team Envo

Rated 4 out of 5 stars

Honest and friendly advice

Had a visit from Derek from Envo energy solutions offering me advice regarding cavity wall insulation. No hard sell, just a lot of great advice on how to heat my house better. And very honest about price etc. Very friendly and very knowledgeable.

January 3, 2023
Unprompted review
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Rated 5 out of 5 stars

The company fitted a front and back…

The company fitted a front and back door and from start to finish a very professional job. From the inspector Colin who ensured the doors were exactly as I requested and the fitters who did a very clean job. Mark the joiner was efficient and pleasant and his work was to a very high standard. I am very happy.

December 18, 2022
Unprompted review
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Reply from Envo Energy Solutions

Thank you for your review. I will pass this over to the Team 😊

Rated 5 out of 5 stars

The men did a brilliant job

The men did a brilliant job, very pleased with the windows, they fitted them beautifully, quickly and were helpful, cheerful and cleaned up so well afterwards. Would highly recommend.

December 21, 2022
Unprompted review
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Reply from Envo Energy Solutions

Thankyou for your review. I have passed this over to the Team.

Rated 5 out of 5 stars

Happy with how it’s progressed

3rd survey went ahead as scheduled. Got a call 30mins before to say on way. Nice friendly guy that explained everything and was quick to measure up and advise next steps.
Work on installing interior wall insulation carried out and the installers were punctual and friendly. Always cleaning up after themselves at end of night. Plasterer has left an outstanding finish on the rooms and painting completed all within the timeframe advised

December 12, 2022
Unprompted review
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Reply from Envo Energy Solutions

Thank you for leaving an honest review and bringing this to our attention.

A member of our Customer Resolutions Team has been in touch to discuss your experience and find a resolution.

Best wishes,
Team Envo

Rated 5 out of 5 stars

Great!

We had our front and back doors fitted by Marc last week and we are so, so pleased with the results.
He was professional, friendly and very efficient. He went above and beyond to ensure we were happy with the install.
Thank you Marc, an absolute credit to the company.

November 29, 2022
Unprompted review
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Reply from Envo Energy Solutions

Hi Claire

Thank you so much for the feedback and we're glad that you had a great experience. We have passed on this feedback to our engineer Marc.

All the best,
Team Envo

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Rated 5 out of 5 stars

They completed the job to a high…

They completed the job to a high standard, the whole team were friendly, helpful and a pleasure to deal with

October 19, 2022
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Reply from Envo Energy Solutions

Thank you for your Review, I have passed this to the Team.

Rated 1 out of 5 stars

Not satisfied no netting provided

Not satisfied no netting provided, tiles were broke on roof they were replaced but the old ones left in my back garden. Left a nervous wreck with this whole experience would not recommend at all

November 20, 2022
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Reply from Envo Energy Solutions

Thank you for leaving an honest review and bringing this to our attention.

A member of our Customer Resolutions Team has been in touch to discuss your experience and find a resolution.

Best wishes,
Team Envo

Rated 5 out of 5 stars

Fixed new radiator valves and heating…

Fixed new radiator valves and heating pump and thermostats...David and Sam...brilliant service ..took ages as my radiatiors so old and not working, Sam and David worked hours..no break, no moaning David was lovely to me, so professional and friendly, excellent job.

November 18, 2022
Unprompted review
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Reply from Envo Energy Solutions

Thank you for your review. I have passed this over to David and his team.

Rated 1 out of 5 stars

Let us down three times for the initial visit

Waited in for an initial visit for solar panels- in the evening as they insisted my husband had to be present for them to not turn up an amazing three times. My husband is self employed so this has cost us. Last night as they guy said the rep was stuck on the M25, and he could still come but would be late, I could just tell he wasn't going to show. To be fair, maybe some one will still show up, 20 hours late....

Not a promising way to treat their potential customers

November 16, 2022
Unprompted review
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Reply from Envo Energy Solutions

Thank you for you for your review. Please except our apologise and that we will be looking it to this for you.

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Rated 4 out of 5 stars

My parents recently had the room in…

My parents recently had the room in roof insulation completed in their home. This included moving of electrics, radiators, insulated boarding, plastering and painting. I was quoted a timescale of 2 weeks for the work, but this ended up about 8 weeks and a lot of chasing with envo on when the next tradesman will come. That’s the reason for the 4 out 5 review as duration expectations and communications could be improved by the company. A tracking app or a chat function would be good to get information rather than ignored calls or emails (just being honest as can be frustrating for a customer).

Saying all of the above (and I hope it’s taken as constructive criticism) the finish was great and the change and efficiency of the rooms make them hold the heat so much. I was amazed myself!

So thank you Gemma Gordon on being my integration point as juggling tradesmen isn’t easy I know. Good job!

November 4, 2022
Unprompted review
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Reply from Envo Energy Solutions

Dear Mr Palmer, Thank you for your review. I have passed your feedback over to the relevant branch Manager.

Rated 5 out of 5 stars

Fantastic! Extremely pleased!!

We're really pleased with our new front door fitted by Mark and Jamie. They were both very polite and friendly and also did a fantastic job and even hoovered up afterward. Dean and Adam were fantastic at getting the work arranged and completed in a timely manner. A fantastic service from start to finish. Thanks very much!!

November 16, 2022
Unprompted review
Envo Energy Solutions logo

Reply from Envo Energy Solutions

Thank you for your review. I have sent your feedback over to the team.

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