Commend service rep I spoke with, Gail. Very patient and listened intently and confidently confirming I’ll get the part I need. First order, both parts needed a return Second order, one par... See more
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Review summary
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part was available, part was shipped on time, part meets specification when received. Sticker shock, not a part cost, but shipping cost. 2X the part cost. Fine less cost shipping methods unless custom... See more
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I had tried to obtain an update on an order/shipment through the automated system, didn't end well. Called back and navigated the phone system to speak to a real human, well, that human was Heather a... See more
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Talking to a human ! Tammy was pleasant and assembled the order immediately This was after wasting almost an hour with the Sears “virtual assistance” system To say the Sears process... See more
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Company details
Information provided by various external sources
Need to fix your power tool? We offer power tool parts, accessories, diagrams and repair advice for all major brands to make your tool repairs easy.
Contact info
United States
- www.ereplacementparts.com
4.4
Excellent
14K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent replacement parts availability
eReplacement.com had the 3 belts I needed for my 20 year old Husqvarna lawn tractor AND they're OEM. Can't ask for more than that!!
August 21, 2026
Reply from Ereplacementparts
Hello,
We love hearing this! Keeping your trusted equipment running for years to come is exactly what we’re here for. We’re so glad you found all three OEM belts you needed for your Husqvarna lawn tractor. Thanks for the fantastic review!
Never buy from this place.
Never buy from this place.
Took 5 days to ship parts got lost and is taking way to long to get reimbursed!!!!!!
August 3, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
We’re sorry for the frustration and understand your concern with the delay. We have refunded the full shipping cost on your order. The carrier’s last scan was on August 13. Our policy requires us to wait 10 business days with no additional scans before considering the package lost. We will continue to keep an eye on the shipment, and if it has not been delivered by August 27, which is 10 business days from the last scan, we will refund the full order.
The wrong part was sent
The wrong part was sent. I called and customer service was very happy to fix the issue. They issued a credit and ordered the correct part. I was very happy with their service.
August 15, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for sharing your experience! We’re sorry the wrong part was initially sent, but we’re glad our customer service team was able to quickly make things right by issuing a credit and ordering the correct part. We truly appreciate your patience and are happy to hear you were pleased with the service you received.
Dave was very helpful with my request
Dave was very helpful with my request. He has good communication skills. And listen and gave me feedback back on my questions, and the part I needed. Quick and easy.
August 17, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you so much for the wonderful feedback! We’re happy to hear that Dave was helpful, listened to your questions, and provided the feedback you needed to find the right part. We appreciate you taking the time to share your experience and are glad everything was quick and easy!
Excellent service
Excellent service, very knowledgeable about the part I was looking for!
August 20, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for the wonderful review! We’re so glad you received excellent service and that our team could help you find the part you needed. We truly appreciate your feedback and look forward to helping you again!
Easy to use and great customer service.
Easy to use and great customer service.
August 20, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you so much for the great feedback! We’re happy to hear you found our site easy to use and had a great experience with our customer service team. We truly appreciate your support!
Heat Tent (Vaporiser Bar) for Char Broil gas grill
The website made it easy to find the gas grill part I needed at the price I expected - same price as the Char Broil price. The entire process to order and pay for the items was easy and had no errors. I received the parts in about a week and they were packed very well to avoid any damage. The parts were in perfect condition and fit as expected in my old 2-burner grill. I'm very satisfied!
August 9, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
We’re so glad to hear everything went smoothly, from finding the right part to ordering and delivery. It’s great to know the parts arrived well packed, in perfect condition, and fit your grill just as expected. Thank you for sharing your experience with us!
Reply from Ereplacementparts
Hello,
Thank you so much for the wonderful review! We’re thrilled to hear your order arrived quickly and that you received excellent customer service. We truly appreciate your support and look forward to helping you again!
Everything went smooth with order
Everything went smooth with order, Brittnie was very helpful!
August 20, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for the great feedback! We’re so glad to hear everything went smoothly with your order and that Brittnie was able to provide such helpful service. We truly appreciate you taking the time to share your experience with us!
Heather is extremely knowledgeable and…
Heather is extremely knowledgeable and helpful. I'm sure she is a valued employee.
August 20, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for the wonderful feedback! We’re so glad to hear Heather was knowledgeable and helpful. We truly appreciate you taking the time to recognize her and will be sure to share your kind words with her.
Very helpful web site along with your…
Very helpful web site along with your staff digging deeper into what I need over the phone by Krystin. Item need wasn't available to "add to cart" and she traced it for me and ordered what I need.
August 20, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you so much for your kind review. We’re glad Krystin was able to dig a little deeper, track down the item you needed, and get it ordered for you. We truly appreciate you choosing us and sharing your experience!
Tamra D solves issues
Tamra D. provided considerable interest in solving the issue with my order.
August 19, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for sharing your feedback! We’re so glad Tamara took the time to understand the issue with your order and worked to help get things resolved. We truly appreciate your business and your kind words!
I had received the wrong part and Tamra…
I had received the wrong part and Tamra took care of getting a credit and helped get the right part shipped tp me.
August 19, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for sharing your experience. We’re so glad Tamara was able to quickly take care of the credit and help get the correct part shipped to you. We truly appreciate your business and your kind words about the service you received.
Reply from Ereplacementparts
Hello,
Thank you for your feedback. We’re glad to hear you found our site easy to use and ordering was a smooth experience. We appreciate your business!
Parts for Husqvarna Chain Saws
Excellent company had all parts I was searching for at a reasonable price. Highly recommend and will buy from them again.
August 17, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for the wonderful review! We’re so glad you found all the Husqvarna chainsaw parts you were looking for at a reasonable price. We truly appreciate your recommendation and look forward to helping you again!
Oh wow she was great
Oh wow she was great . patient and kind knew what I needed.made sure the right part was ordered.and I could not thank her enough .
August 17, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you so much for the wonderful feedback! We’re thrilled to hear that she was patient, kind, and took the time to make sure you ordered exactly what you needed. We truly appreciate you sharing your experience with us!
Kohler replacement carburetor
Kohler replacement carburetor was a perfect fit for my Toro recycler mower started first pull mower runs great
August 15, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for the great review! We’re so glad to hear the Kohler replacement carburetor was a perfect fit for your Toro Recycler mower and had it starting on the first pull. It’s great to know your mower is running smoothly again!
Way overcharged on shipping cost for…
Way overcharged on shipping cost for tiny cast control cap for my bait casting reel and it didn't include the rubber insert inside the cap.I ship on ebay and know shipping isn't 12 or 13 bucks!
August 10, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for sharing your feedback. We understand your concern regarding the shipping cost, especially for a small item.
Most of our shipping options include tracking numbers provided by the carriers, which allow us to monitor your package’s progress and address any issues that might arise during transit. While we strive to keep shipping costs as low as possible, these fees also help cover handling, packaging, and shipping expenses to ensure your order arrives safely and efficiently.
We’re also sorry to hear that the rubber insert you expected was not included with the cast control cap. Some replacement parts are sold individually and may not include additional components or inserts. We recommend reviewing the product description and included components when ordering to confirm what is supplied with the part.
We appreciate your feedback and understand how both the shipping cost and missing insert affected your experience.
Company ships relatively quickly
Company ships relatively quickly. They usually have the hard-to-find odd part that no one else carries. In this case a $12 power switch for an older Craftsman Shop Vac that runs perfectly fine --until the toggle on the power switch broke off.
July 30, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for sharing your experience! We’re glad we could help you find that hard to find power switch and get your older Shop Vac back up and running. It’s always great when one small part can keep a perfectly good machine going. We appreciate your business and your kind words about our quick shipping and selection!
Krystin was very professional and…
Krystin was very professional and knowledgeable with the subject she assisted me it was very nice to deal
With someone that knows what they are doing
August 19, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for the wonderful feedback! We’re so glad to hear that Krystin was professional, knowledgeable, and able to provide you with such a positive experience. We’ll be sure to share your kind words with her!
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