ESET Nederland Reviews 31,801

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

for months you'll get 5 mails per day to remind you to renew your subscrition.... once you'll visit their site to renew... impossible to know what you are renewing... et what cost... total fog! F... See more

Company replied

Rated 5 out of 5 stars

Been using ESET for 10 years now. Great detection engine. Does exactly what you need it for. 10 years without having any issues with their software. Doesn't bother you with annoying popups. Ra... See more

Rated 5 out of 5 stars

Greetings from Egypt. I am telling my story honestly, there is no deception about it I have been using East for about 2 years It is excellent and easy to use. I advise everyone to buy it and... See more

Rated 5 out of 5 stars

Hi We chose your company because it has a great reputation and experience in the field of protection. I have no experience with this program, so I did not click on anything in it. The previous subsc... See more

Company details

  1. Software Company

Written by the company

De beste IT-securityoplossingen voor persoonlijke en zakelijke apparaten. ESET biedt antivirus en internetbeveiliging voor Windows, Android en Mac.


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4.3

Excellent

TrustScore 4.5 out of 5

32K reviews

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Rated 5 out of 5 stars

Beste ESET'ters,

Beste ESET'ters,

Zojuist heeft Robert Jan mij middels een Remote Desktop Connection geholpen om ESET, via de SAFE MODE in Windows, de 'uninstall tool' van ESET te gebruiken om erna de Software opnieuw en vooral volledig te kunnen installeren.

Snelle Kundige Service!

Groet,
Jan Willem

October 23, 2020
Unprompted review
Rated 3 out of 5 stars

Extending license

I have already a licence and a login. So why do I need to create a new login for extending the license.

October 2, 2020
Unprompted review
Rated 5 out of 5 stars

I use Eset security for many years and…

I use Eset security for many years and it has always been the best protection ever including all extra security features like the banking protection. Also the updates are perfect. Absolutely the best solution for feeling safe online.

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

Does what it should do

Good setup, easy config, and does what you can expect from this kind of software. Thumbs up for not annoying users with senseless questions.

July 22, 2020
Unprompted review
Rated 1 out of 5 stars

I am disgusted with this product

I am disgusted with this product. My old license expired in South Africa so I paid for a new one in the Netherlands and installed it. But my computer won't activate it and keeps reminding me to renew my license.

July 16, 2020
Unprompted review
ESET Nederland logo

Reply from ESET Nederland

Hi!

I can understand how this is very frustrating, in this case it might be needed to contact our support department to get more information. Would you be so kind to register what error code is shown when trying to activate your new license?

Please contact us at support@eset.nl or call us on +31184647730.

Kind regards,

Anne | ESET Nederland

Rated 5 out of 5 stars

I have not tried it yet

I have not tried it yet. I will give a formal opinion in a few days.
Thanks
Gil Raicher, PhD
Rossinilaan 2
7333 BT Apeldoorn
The Netherlands
MOBILE: +31629492459 (gmt+1 HOUR)

July 9, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, installation software via support on distance.
Tom, the service representative was quick as light - friendly.
Perfect well done !!
Paul Huiskens

June 8, 2020
Unprompted review
Rated 4 out of 5 stars

Software good, portal not so good...

The software is very good for Windows. Although the warnings for extending the license are somewhat too much “there”. As for macOS the Cyber Security (Pro) edition is not that well optimized, GUI wise for the most part, but it let my MacBook use much more processing power than needed (Power Nap for example). Even after the recommended tweaks found on forums.

As for the ordering proces it’s quite ok. But, the amound of text on the webpages during the ordering is distracting and way too much. Advertisments on the side of the summary page (just before paying)... not necessary.

Then: accounts. When extending a license and having an ESET account, it’s best practice to login before the payment proces (all the necessary details like address data are prefilled). But when using my.eset.com to manage licenses for example, it requires another login. In both sessions there’s no use of the same cookie, making multiple logins a must.
Besides that, still no 2FA is implemented for my.eset.com. Not so secure, especially since it’s possible through this page to manage systems which have remote security enabled in Internet Security.

Summary: great software on itself, especially for Windows. For macOS it needs a big overhaul to match macOS designing language. As for all the extra’s like the portal: this needs some security improvements... 2FA is these days more a requirement than optional.

April 23, 2020
Unprompted review

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