I ordered a replacement lid for my food processor. I was pleasantly surprised, it was cheaper than Amazon even after paying for next day delivery. It arrived well packaged and on time. I am a well s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have used eSpares on more than one occasion and once again excelled. Great range of products at a great price. Finding the part on their website was easy once given the correct info and delivery was f... See more
I'd purchased from eSpares before, so expected my experience to be okay this time. I was even happier when I discovered they come under the Screwfix umbrella, I rate them very highly. The part I bough... See more
Great service I have used eSpares for a number of years ordering parts for my vacuum, washing machine and now my dishwasher and have saved me a lot of money because all three are still working fine. S... See more
Company details
- Appliance Parts Supplier
- Battery Store
- Electronic Spare Parts and Components Store
- Kitchen Supply Store
About eSpares.co.uk
Written by the company
eSpares is the UK’s leading retailer of spare parts for home appliances and they’re on a mission. We want to help people who don’t have any repairs experience to save money (and the planet) by fixing their household appliances themselves.
We offer:
In short, the eSpares motto is “repair don’t replace”.
Visit our Advice Centre Follow us on YouTube Follow us on Instagram Follow us on TikTok Follow us on Facebook Contact Us Awards:
Sustainable Award 2021
Sustainability Award 2021 - Winners
eCommerce Awards 2019
Best Email Marketing Campaign - Finalist
SME UK Enterprise Awards
Domestic Parts Supplier of The Year - Winner
Best Customer Service - Finalist
For more information visit the website at www.espares.co.uk
You can chat to us 9am to 6pm Monday to Friday, 9am to 4pm Saturday, or you can drop us a line using our Online Contact Form.
We offer:
- Over 1 million replacement parts and accessories for appliances
- An onsite Advice Centre with over 800 step-by-step articles on diagnosing, repairing and maintaining appliances
- Over 800 how-to video guides on appliance repairs, hosted on their YouTube channel
- A library of over 11,000 appliance user manuals which can be downloaded from espares.co.uk for free
In short, the eSpares motto is “repair don’t replace”.
Visit our Advice Centre Follow us on YouTube Follow us on Instagram Follow us on TikTok Follow us on Facebook Contact Us Awards:
Sustainable Award 2021
Sustainability Award 2021 - Winners
eCommerce Awards 2019
Best Email Marketing Campaign - Finalist
SME UK Enterprise Awards
Domestic Parts Supplier of The Year - Winner
Best Customer Service - Finalist
For more information visit the website at www.espares.co.uk
You can chat to us 9am to 6pm Monday to Friday, 9am to 4pm Saturday, or you can drop us a line using our Online Contact Form.
Written by the company
Contact info
Medco House, Bordesley Green Road, B9 4UA, Birmingham, United Kingdom
- www.espares.co.uk
4.7
Excellent
430K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hob ignitor broken…
After calling Whirlpool ref a broken ignitor button/ switch on our gas hob,i was told the part was obsolite but they could quote for a new hob.
I found the part on e spares and fitted it as soon as it came.£18+ del a lot cheaper than a new hob.
August 6, 2026
Good delivery on time
July 30, 2026
AEG replacement oven door
I ordered an AEG replacement oven door seal. I was kept informed of delivery which arrived quickly. Fantastic service, would recommend
July 30, 2026
Excellent service
Very good service. Efficient and quick. Staff am
Lways available on phone or email to sort out problems.
August 6, 2026
Very quick to identify the part I…
Very quick to identify the part I needed and I received it promptly.
July 30, 2026
Great replacement Bosch Grill element .
Great replacement Bosch Grill element .
Quick Delivery
August 6, 2026
My go to supplier
Very easy to find the right part plus reliable delivery - my go to supplier
July 30, 2026
The item was in stock
As ever with eSpares the service was great.
The genuine item was in stock at a good price and dispatched quickly.
Delivery time was within 3 days, faster options were available, but I wasn't in a hurry.
August 6, 2026
Good website and quick delivery
August 6, 2026
its good prices
August 6, 2026
fast delivery and the dishwasher…
fast delivery and the dishwasher baskets fit perfectly
July 30, 2026
Easy to order and delivered quick
July 31, 2026
Great company
Great company, can find almost any part you need. Have rescued us many times now. Always super fast and reliable.
August 6, 2026
When my spring door seal clamp snapped…
When my spring door seal clamp snapped on my washing machine. I had no idea how I was going to get that fixed . I looked it up to find out what it was that to start with and then looked it up and e Spares popped up I had a look and ordered.
They had the exact one I needed it came in about 3 - 5 working days cant really remember at the moment how long but i got it fitted when it came.
Bareing in mind I needed a specific tool to help putting it on in 5 minutes. And saved alot of time
I got that somewhere else but
E spares saved me a very costly bill fixing it myself.
Excellent place for spares well done e Spares cheers
July 30, 2026
Used a few times
Used a few times. Parts delivered on time. Instruction videos really helpful.
Handled 1 refund efficiently.
This company is part of the kingfisher group that owns Screwfix and b and q.
Tier 1 retailer and service is as expected.
I was surprised to get a trust pilot review for a company like this as there not a small outfit.
Final advice saved over 1000 taking on appliance repairs following instruction videos, would recommend giving it a go. I am not that handy btw.
August 6, 2026
Wouldn't be without them.
Incredible company. I have been using espares for years and they have always been able to get what i was looking for, no matter how old the product was. from hoover parts to dishwashers, TV's to washing machines, they always find it. Always prompt delivery and always the right part.
July 30, 2026
Will use again
It was easy to find the correct spare part and place my order which arrived quickly and in good condition
July 30, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.