The survey was great for us as 1st time buyers; everything was easy to understand and accessible. Mark Pilling was excellent at answering our questions and provided the full report the same day he vis... See more
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It's more than 20 years since I last commissioned a survey for a house purchase and I was extremely pleasantly surprised by the service provided by e-surv on this house! Our surveyor, Jenni Lees, sen... See more
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I had a level 2 survey carried out a few days ago on a property I’m in the process of buying. The report I received was very detailed, helpful and easy to understand. The following day Trevor Brad... See more
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I can't rate Michael Hole highly enough in the service he recently provided to me after completing the L2 survey he did on a house I'm purchasing. He took the time to call me after the survey had been... See more
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Company details
Written by the company
e.surv Chartered Surveyors is one of the UK's leading providers of residential property surveys, homebuyer reports, property valuations and property risk services. Founded in 1989, we help homebuyers, homeowners, lenders and property professionals make informed property decisions with confidence. Headquartered in Kettering and supported by a nationwide network of more than 600 RICS-registered surveyors, e.surv combines local property expertise with innovative technology to deliver trusted residential surveying and valuation services across England, Wales, Scotland and Northern Ireland. Our services include HomePlus Digital Home Surveys, RICS Level 2 Surveys, RICS Level 3 Surveys, independent property valuations, mortgage valuations and residential property risk services. Whether you're buying your first home, moving house, remortgaging, investing in property or seeking professional surveying advice, we help you understand a property's condition and value before making important decisions. Our award-winning HomePlus Digital Home Survey is unique to e.surv. Equivalent to a standard RICS Level 2 Survey, HomePlus provides all the same core property condition information while offering additional benefits designed to help homebuyers make more informed decisions. These include an interactive digital report, condition ratings, detailed photography, repair and maintenance guidance, energy efficiency insights and local area information, creating a more engaging and informative home survey experience. Customers can get a survey quote, customise their survey, book online and pay securely through our website, making the process of arranging a home survey faster, simpler and more convenient than ever. We accept major debit and credit cards through our secure online payment system. At e.surv, we're committed to providing clear, professional property advice that helps customers move forward with confidence.
Property Surveys, Valuations & Homebuyer Reports Nationwide
Written by the company
- Buy Your Next Home with Confidence
- e.surv Chartered Surveyors provides RICS home surveys, homebuyer reports, property valuations and residential surveying services throughout the UK. Our HomePlus Digital Home Survey, unique to e.surv, gives homebuyers a detailed, interactive assessment of a property's condition, helping identify potential issues before exchange and completion. With nationwide coverage and local surveyor expertise, we help thousands of customers make confident property decisions every year.
- FAQ: What is a HomePlus Survey?
- HomePlus is e.surv's exclusive Digital Home Survey and is equivalent to a standard RICS Level 2 Survey. It includes all the core property condition information provided in a traditional Level 2 Survey, plus additional benefits such as an interactive digital report, detailed photography, repair and maintenance guidance, energy efficiency insights and local area information. HomePlus helps homebuyers better understand a property's condition before they commit to a purchase.
- FAQ: Is HomePlus the same as a RICS Level 2 Survey?
- HomePlus includes the core information of a standard RICS Level 2 Survey, but enhances the experience with interactive photographs, digital navigation, energy efficiency information, repair guidance and local area insights to help buyers better understand the property before purchase.
- FAQ: Can I book a survey online?
- Yes. Customers can receive a quote, book and pay for a HomePlus survey online through the e.surv website, creating a faster and more convenient experience.
- FAQ: Are e.surv surveyors RICS qualified?
- Yes. e.surv works with a nationwide network of more than 600 RICS-registered surveyors. All surveys are completed in accordance with RICS professional standards, providing customers with confidence in the quality and consistency of the advice they receive.
- FAQ: Do I need a survey when buying a house?
- A home survey helps identify defects, maintenance issues and potential repair costs that may not be visible during a viewing. A professional property survey gives homebuyers a clearer understanding of a property's condition and can help avoid unexpected costs after moving in.
- FAQ: What areas does e.surv cover?
- e.surv provides residential surveying and valuation services throughout England and Wales, through a nationwide network of local surveyors.
- FAQ: How long does a home survey take?
- The time required depends on the size, age and condition of the property. Once your survey has been booked, your surveyor will arrange the inspection and your report will be issued after the property visit has been completed.
- FAQ: What is the difference between a Level 2 and Level 3 Survey?
- A RICS Level 2 Survey is typically suitable for conventional properties that appear to be in reasonable condition. A RICS Level 3 Survey provides a more detailed inspection and is often recommended for older properties, unusual construction types, properties that have been significantly altered or homes requiring renovation.
- FAQ: Can a survey help me negotiate the purchase price?
- Yes. A property survey may identify defects or issues that could affect the property's value or require future repairs. Buyers often use survey findings to negotiate with sellers or budget for future maintenance costs.
Contact info
e.surv Chartered Surveyors, Unit 1, Orion Park, NN15 6PP, Kettering, United Kingdom
- 0800 169 9661
- helpline@esurv.co.uk
- www.esurv.co.uk
4.8
Excellent
15K reviews
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Well done e-serv
I needed a Homebuyers grade 2 survey. The price quoted was just over £400 and then a further reduction came through, which brought the price down to below £400. I accepted this and after a few days I now have a very comprehensive 41 page report. The surveyor also rang and spoke to me in person on the same day that he did the survey outlining his findings. I cannot fault the service. Everything was made clear from the start and information provided at each step. The price I paid compared to other quotes was excellent value for what I received and without any fuss or bother. I would not hesitate to use them again.
August 12, 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear that our service provided excellent value and that the process was clear from start to finish. It's wonderful that the comprehensive report and personal call met your expectations. We appreciate your kind words!
Really pleased with the survey
Really pleased with the survey. I'd previously used a local surveyor on other potential properties but Esurv was a much more competitive price which also included a written report. Mike Parsons was very informative and explained the whole survey process. Would recommend them each time.
July 27, 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear you found our pricing competitive and that the written report was included. It's great that our surveyor was informative and explained the process. We appreciate your recommendation!
Reply from e.surv Chartered Surveyors
Thank you for your feedback, we appreciate it!
Reply from e.surv Chartered Surveyors
We're so glad to hear you found our survey prompt and informative, and appreciated our pricing. Thank you for your wonderful feedback!
I had another survey done by Roy and…
I had another survey done by Roy and once again he was excellent. Great communication and a thorough report. Highly recommend. Thank you
August 7, 2026
Unprompted review
Reply from e.surv Chartered Surveyors
We're delighted to hear that you had another excellent experience with our survey service. We appreciate your kind words about our communication and thorough report, and we're so pleased you would highly recommend us!
Very good
Paul and Lee were really great, very informative and thorough with the survey and discussion afterwards.
August 5, 2026
Reply from e.surv Chartered Surveyors
We're so glad to hear that our team was great, informative, and thorough with the survey and the discussion afterward. Thank you for your kind words!
Quick and Informative
Quick service and very informative when speaking to surveyor Rob after the report had been produced.
August 6, 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear about your positive experience with our quick service and that our surveyor was informative after the report was produced.
Very good service
Very good service, did exactly what was asked and I recieved a very comprehensive report.
August 6, 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear that you received very good service and that we were able to provide exactly what was asked. It's wonderful that you found the report comprehensive!
Second time I’ve used this company
Second time I’ve used this company
Highly recommend
Very punctual and informative
Andrew rang me several times
Would use again
August 10, 2026
Reply from e.surv Chartered Surveyors
We are so happy to hear you had such a positive experience with us again! It's wonderful to know our team was punctual and informative, and we appreciate your recommendation.
Great experience with e-surv
In all honesty, this is one of the best companies I have come in contact with. Staff are committed to discharging their duties with professionalism. I must say that the services they rendered to me was top-notch. The survey report was presented in a very simple language devoid of technical jargons. Discussing the report with the surveyor who signed off the document was another wonderful experience. It also came as quickly as I wanted it. I will always recommend e-surv to anyone who needs their services.
August 10, 2026
Reply from e.surv Chartered Surveyors
We're delighted to hear that our staff's professionalism and top-notch service left such a positive impression. It's wonderful that the survey report was presented clearly and that discussing it with our surveyor was a great experience. We appreciate your recommendation!
Help me about hidden defect of property
August 12, 2026
Reply from e.surv Chartered Surveyors
We are concerned to hear about the issues you've encountered. We are looking into this matter to understand the situation better.
House Survey
Quick and thorough report. Follow up phone call to ask if we had any questions about the report. Brilliant service.
August 11, 2026
Unprompted review
Reply from e.surv Chartered Surveyors
We're so pleased you found the report quick and thorough, and appreciated the follow-up call to address your questions. Thank you for your brilliant feedback!
Reply from e.surv Chartered Surveyors
Thank you for your feedback, we appreciate it!
Good informative survey.
July 22, 2026
Reply from e.surv Chartered Surveyors
Thank you for your feedback, we appreciate it!
⭐⭐⭐⭐⭐ Excellent Service
⭐⭐⭐⭐⭐ Excellent Service – Highly Recommended
I had a fantastic experience with e.surv Chartered Surveyors and their HomePlus service. From start to finish, the whole process was professional, efficient, and very well organised.
The survey was thorough and clearly presented, giving us a much better understanding of the property and providing valuable information and reassurance during such an important purchase. The report was detailed but easy to understand, highlighting the key areas we needed to be aware of without making things unnecessarily complicated.
Communication was excellent throughout, and I really appreciated how smoothly and promptly everything was handled. Buying a home can be stressful, so having a reliable and professional surveyor makes a huge difference.
I’m extremely pleased with the service we received and would happily recommend e.surv Chartered Surveyors and HomePlus to anyone purchasing a property.
Thank you for providing such a professional and reassuring service. ⭐️⭐️⭐️⭐️⭐️
August 5, 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear you had a fantastic experience with our HomePlus service. It's wonderful to know that the process was professional, efficient, and well-organised, and that the detailed report provided valuable reassurance during your home purchase. Thank you for your kind words and recommendation!
Survey was done on the date planned
Survey was done on the date planned. Report was made available to me on the same day. Surveyor called me the following day to answer my questions and discuss the findings.
August 10, 2026
Reply from e.surv Chartered Surveyors
We're so happy to hear that our surveying process, from timely reports to the follow-up discussion, met your expectations. Thank you for sharing your positive experience!
I had the level 2 survey done with…
I had the level 2 survey done with them,
Dean Stewart great surveyor explained well in detail each part all queries answered great customer service.
Thanks e.surv
July 16, 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear about your positive experience with your Level 2 survey. It's wonderful that our surveyor explained everything clearly and answered all your questions, providing great customer service.
Highly recommended
Fiona was excellent. Incredibly efficient and thorough. Very much appreciated the direct phone call to discuss survey as this isn’t usually done by companies. Would certainly use again and recommend.
July 15, 2026
Reply from e.surv Chartered Surveyors
We're so pleased you found our colleague to be incredibly efficient and thorough. It's wonderful to hear that the direct phone call to discuss the survey was appreciated and helpful, and we thank you for your recommendation!
Excellent service
Fiona was excellent, provided a h detailed and clear report and very helpful follow up call afterwards.
August 11, 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear that you found the report detailed and clear, and that the follow-up call was very helpful. Thank you for your kind feedback!
Recommended
My experience with esurv was a positive one. From the outset I received the utmost courtesy and profesionalism. Would not hesitate to recommend them in the future.
July 30, 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear your experience was a positive one! It's wonderful that you received such courtesy and professionalism from the outset. We truly appreciate your recommendation!
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