ETB TYRES Reviews 

BUDE BRANCH Wheel nuts loose after having front breaks and pads fitted , my volvo was smooth before i took it there , now needs a new caliber as well . totally incompetent wouldnt go near ETB with a barge pole !

Ross-on-Wye: I cannot praise them enough.
Had a slow puncture in the rear near-side wheel for months which could not be identified - required inflating every week. After replacing the tyres (through wear), the issue continued.
ETB, Ross-on-Wye traced the problem to corrosion on the inside of the alloy wheel. They arranged for an off-side welder to make repair and then refitted the tyre. Exemplary service, thank you.

⭐⭐⭐⭐⭐ Tremendous Service at ETB Leamington

Visited ETB in Leamington a couple of weeks ago for rear brakes and two front tyres. The service was second to none—advice was accurate and honest, and pricing very competitive.

A few days later, I had an issue with the steering wheel shaking on the motorway. I phoned them up and was told straight away: “Bring it back, we’ll take a look—it’s probably the wheel balancing.” I went down without a booking, was seen immediately by friendly, knowledgeable staff, and the job was sorted within 15 minutes—no quibbles.

This is exactly the kind of customer service you hope for but rarely find. Tremendous work from start to finish. I’d recommend ETB Leamington to everyone, and they’re now firmly at the top of my list of trusted garages.

Have used theTewkesbury branch for some years supplying tyres. Recently had new Bridgestone tyres and new lower wishbones fitted at a fantastic price. The technicians are helpful and very experienced.

Adrian did his utmost to find out why our car was 'smelly' - it took 3 visits but he found it and sorted it - friendly, professional and our go to place when it comes to our vehicle - thank you great team!

Dropped my car off with a slow puncture (the car, not me). The staff were excellent and sorted it quickly and cheaply.

My experience at ETB has always been good. Today it was excellent. Luke couldn’t do enough. He was prompt to att end to me, explained clearly what the job entailed, listened to me and acknowledged my needs and provided an outstanding service, even coming out into the car park to check I was happy with the work.

I have never had a bad experience at this place. They can’t do enough to help. I had an issue that was impossible to resolve but they were really helpful and got me back on the road.
Thanks ETB.

My Pensioner neighbour asked me to leave a review for the excellent service the from Leon . Very polite young man and changed the tyres on their car. Very helpful and excellent customer service. Thank you Leon. Highly reccomend .

Very accommodating, Bought 2 tyres recently and yesterday had a puncture, they repaired the puncture free of charge. Very generous very happy.

Yet again had really great customer service here. All really polite. Happy with the service and good price.

I recently had two new front tyres fitted at the Hereford branch, the rear wheels were also balanced and the wheels aligned.

However, after just a few miles I started to hear sound strange noises from the front of the car. I did some research, and bearing in mind the fact that I had just had two new tyres fitted, thought it must be something else going wrong.

After much research I thought it must be that a CV joint was failing.

In a couple more days, the noise had got so loud that I called my garage up to ask for help. They thought it sounded serious and asked that I take the car in straight away.

This I did and what was found was horrifying. The wheel nuts on one of the front wheels were so loose that it could have come off the car in a few more miles.

The other front wheel was not that much better.

How could this happen when they had just been fitted?

Until I hear a believable alternative, I can only conclude that they were not fitted correctly by ETB.

I contacted them to complain, and was told that this sort of thing cannot happen, but they failed to give me another reason for the loose nuts.

They said that the matter was going to be passed up to management and that I would hear from them in a couple of days.

After four days I have heard nothing, so beside doubting their tyre fitting capabilities I also doubt their belief in customer service management.

To be fair their invoices do state that you should have the wheel nuts checked after covering no more than 100 miles, but even if I had done this, I would have no doubt found a lot of loose nuts and that is the point.

ETB - Caerphilly.
The service I receive from Mark and the Team at Caerphilly ETB is second to none. They are all polite and informative. They don't push products, and always give a few options regarding the price of parts/tyres etc. ETB Caerphilly will always be my go to garage. I have recommended them to many of my friends.

ETB at Derby were great when I visited recently. My exhaust was knocking and so I popped in as I was driving past on the off chance. They identified the issue and fixed it within 10 minutes, when I asked how much they said there was no charge because it was quick and easy. Brilliant service and not trying to rip me off like some garages. I took my car there for a service and MOT last year and I'll be going there again this year, it's these little things that keep customers happy, well done ETB.

Dealt with my problem quickly and efficiently. I will use them again in future.

I’ve never left a bad review before but after today. On the 27TH SEPTEMBER 2024 I visited ETB STOURPORT with polite and friendly gentlemen who dealt with my car which had a minor hole in my exhaust. £150 for the work.

Fast forward to Today 22ND JULY 2025 My MOT failed because they hadn’t done the work correctly leaving me with leaking emissions and an additional bill for repairs to get my car through the MOT.

I will not be going back and feel like I’ve been taken advantage of because I am a young female who thought they would do a job correctly.

ETB Coventry - was an in a bit of a pickle and needed some tyres urgently- the lads were friendly and helpful and had me sorted in no time and at a great price - well done!

Coventry ETB A great service very polite helpful and very efficient even though they were very busy.
Nothing was too much trouble more interested in making sure I was happy with results.
A great team.

Never left a bad review and left a good one last time at the Llanelli branch maybe a bit too soon as we lost a wheel nut a few weeks later quite dangerous in my mind as it obviously was not Torqued at all. I can provide a receipt for tyres and a receipt for a wheel nut also date is approximate

Good prompt service - MOT and 2 new tyres very helpful staff and a good price - have recommended ETB to friends and family.