Really BAD experience with them on Vejle. Not only is more expensive than the rest of the places, but they also lost my unique lug bolt key for the tires and now I am in trouble removing that speci... See more
Company replied
Dækpartner
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See what reviewers are saying
This was my first visit to this workshop in Skejby, Aarhus. I was greeted by a very polite personale and a very competent mechanicd.I met one Mr.Ibrahim there. He was very helpful and took time to do... See more
Company replied
It was “on time” service as usual without unexpected surprises; all information about the used tires and the installed Winter Pneus were provided; the final advice of tire pressure and special rema... See more
Company replied
Nem bestilling via reminder sms og god betjening på det lokale center
Company replied
Company details
Written by the company
Vi arbejder hver dag for at holde dine hjul i gang. Mere effektivt. Mere bæredygtigt. Mere sikkert. Mere ansvarligt. Vi hjælper dig hele vejen med rådgivning, service og produkter, der matcher. Ring til os på 87 28 28 28 - eller book din tid til dækservice og autoservice online!
Contact info
Metervej 16, 8940, Randers, Denmark
- 87282828
- info@daekpartner.dk
- www.euromaster.dk
God service
December 6, 2023
Unprompted review
Reply from Dækpartner
"Hej Thomas, Mange tak, fordi du tog dig tid til at dele din oplevelse med os - det er altid rart at få af vide, at vores kunder kører tilfredse fra centret. Vi ser frem til at se dig i centret igen en anden gang.
Mange hilsner fra Peter, Kundeservice"
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Super service- thanks a lot for helping…
Super service- thanks a lot for helping out so fast
December 1, 2023
Unprompted review
Reply from Dækpartner
"Hej Maximilian. Tusind tak for de rosende ord, og fordi du tog dig tid til at dele din oplevelse med os. Vi glæder os til at se dig igen hos Euromaster. Ha' en dejlig dag!
Mange hilsner fra Peter, Kundeservice"
You are a serious company
You are a serious company - you are accurate and do a good job - I have good experience with you - professional staff.
November 16, 2023
Unprompted review
Reply from Dækpartner
Dear Shakir Idrizi, Thank you very much for your kind review. Have a wonderful day and we hope to see you again in the future.
Nem bestilling via reminder sms og god…
Nem bestilling via reminder sms og god betjening på det lokale center
October 19, 2023
Unprompted review
Reply from Dækpartner
"Hejsa. Vi er glade for, at du tog dig tid til at dele din anmeldelse - tak for det. Vi ser frem til at se dig hos Euromaster igen en anden gang.
Mange hilsner fra Peter, Kundeservice"
Fantastic service from very attentive…
Fantastic service from very attentive staff in Sønderborg.
July 6, 2023
Unprompted review
Reply from Dækpartner
Dear Mike, Thank you very much for your review. We are happy to hear that you had a positive experience. You are always welcome to drop by again. Have a nice day.
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Horrible experience and dreadful customer service. Save your self some money and time and find someone else.
Really BAD experience with them on Vejle. Not only is more expensive than the rest of the places, but they also lost my unique lug bolt key for the tires and now I am in trouble removing that special nut for changing my tires. They didn't take responsibility for it and didn't give service because of this.
I also think is very unprofessional letting me know that I need to buy new summer tires because my old ones were too worn out 6 months after I changed tires with them and already paid the storage fee.
If they were as "used" as you thought, you could let me know before taking them and save me the money. But yeah, better take advantage of the customers, right?
May 16, 2023
Unprompted review
Reply from Dækpartner
Dear Sebastian.
Thank you for your review. We are taking your comments seriously and we are sorry to hear that you didn't have a positive experience. I have spoken with the center in Vejle and agreed with them in order of good faith, to provide you a credit note for the storage of the tires.
Regarding the unique lug bolt, we very rare lose those and if we find any at our center, we keep those for future returning to the customer.
We will log your review and use it in order to improve our future service and customer experience.
Change to summer tires was good and…
Change to summer tires was good and fast
Book on time as it’s busy
April 25, 2023
Unprompted review
Reply from Dækpartner
Dear Jeaon. Thank you very much for your kindly comments and review. Its highly appreciated. Have a great day.
Super fin service
April 28, 2023
Unprompted review
Reply from Dækpartner
"Hej Daniel. Tusind tak, fordi du tog dig tiden til at sende os sådan en rar besked. Vi er virkelig glade for at høre, at du havde en god oplevelse hos os. Vi håber på at se dig igen en anden gang.
Mange hilsner fra Peter, Kundeservice
"
Super service
April 11, 2023
Unprompted review
Reply from Dækpartner
"Hej Finn. Tusind tak for de rosende ord, og fordi du tog dig tid til at dele din oplevelse med os. Vi glæder os til at se dig igen hos Euromaster. Ha' en dejlig dag!
Mange hilsner fra Peter, Kundeservice"
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This was my first visit to this…
This was my first visit to this workshop in Skejby, Aarhus. I was greeted by a very polite personale and a very competent mechanicd.I met one Mr.Ibrahim there. He was very helpful and took time to do all to help me.I will always use this workshop and recommend to others too. Great experience.
March 16, 2023
Unprompted review
Reply from Dækpartner
Dear Ravinder, Thank you very much for our very kind review. We higly appreciate it and will let the center in Skejby know. Have a great day. Kind regards, Peter
Reply from Dækpartner
"Hej. Tusind tak for de pæne ord, og fordi du tog dig tid til at dele din oplevelse med os. Vi glæder os til at se dig igen hos Euromaster. Ha' en dejlig dag!
Mange hilsner fra Peter, Kundeservice"
Reply from Dækpartner
"Hej Kumar. Vi er glade for, at du tog dig tid til at dele din oplevelse med os. Det er altid rart at vide, at vores kunder kører tilfredse fra centret. Vi ser frem til at se dig hos Euromaster igen en anden gang.
Mange hilsner fra Peter, Kundeservice"
It was “on time” service as usual…
It was “on time” service as usual without unexpected surprises;
all information about the used tires and the installed Winter Pneus were provided;
the final advice of tire pressure and special remarks for the first kilometres added -
All-in-all a good service experience 👍
November 23, 2022
Unprompted review
Reply from Dækpartner
Hej. Mange tak for dit fine svar, som jeg straks vil sende videre til vores dygtige team i Euromaster. Vi ser frem til at yde samme gode service, næste gang du besøger os.
Mange hilsner fra Peter, Kundeservice"
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Denne gang tog det under en halv time…
Denne gang tog det under en halv time at få skiftet dæk, sidste gang sad vi langt over 1 time
December 6, 2022
Unprompted review
Reply from Dækpartner
Hej Allan. Mange tak for den fine anmeldelse af Euromaster. Vi bestræber os på at kunne give vores kunder den bedste oplevelse og glade for der har været en forbedring, så vi er rigtig glade for at høre, at du var tilfreds med kvaliteten af vores service. Vi håber på at se dig i centret igen!
Mange hilsner fra Peter, Kundeservice"
Super quick job
Super quick job, they had a sitting area with drinks while you wait and the person that helped me out was very courteous. We are happy with the service!
November 28, 2022
Unprompted review
My car was pulling to the right before…
My car was pulling to the right before it went to the service. Nothing has changed since I have got the service. I told them that they couldn't fix the wheel balance and steering alignment of my car, they said there was nothing they could do, but they took the payment.
July 12, 2022
Unprompted review
Rip off
Rip off! My insurance company has towed my car to Euromaster. I've had a flat tyre and it has to be replaced.
Euromaster has ordered a new tire, without asking me first. And that would be okay if they buy it for market price, but I was charged ~2500 dkk just for the type.
I've found exactly the same tyre in one of the shops just for 1500 dkk.
June 20, 2022
Unprompted review
Reply from Dækpartner
Hi. Thank you for taking the time to rate your visit to one of our workshops. However, I'm sorry you had not had a good experience. If you want to elaborate a little more on what made the visit did not live up to your expectations - as well as which center you visited, then you are welcome to send your contact information to our email: gen.dk.kundeservicecenter@euromaster.com . then we will call you.
Many greetings from Nakita, Customer Service
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Fin service!
June 8, 2022
Reply from Dækpartner
Hej Jan. Mange tak for den fine anmeldelse af Euromaster Roskilde. Vi bestræber os på at kunne give vores kunder den bedste oplevelse, så vi er rigtig glade for at høre, at du var tilfreds med kvaliteten af vores service. Vi håber på at se dig i centret igen!
Mange hilsner fra Nakita, Kundeservice
Easy booking process
Easy booking process, quick & effective service changing tyres - no problems
June 2, 2022
Reply from Dækpartner
Hej Sam. Tak for din fine anmeldelse af Euromaster København SV. Vi er glade for at kunne sende dig sikkert tilbage på vejene og imødekomme dine forventninger. Vi vil glæde os til at fortælle teamet i centret om din oplevelse, som vil blive glade for de rosende ord. Vi håber at se dig snart igen!
Mange hilsner fra Nakita, Kundeservice
Quick & efficient
June 1, 2022
Reply from Dækpartner
Hej. Tak for din fine anmeldelse af Euromaster Herlev/Skovlunde. Vi er glade for at kunne sende dig sikkert tilbage på vejene og imødekomme dine forventninger. Vi vil glæde os til at fortælle teamet i centret om din oplevelse, som vil blive glade for de rosende ord. Vi håber at se dig snart igen!
Mange hilsner fra Nakita, Kundeservice
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