Evans Halshaw - Ford Chester Reviews 

I recently bought a car from Evans Halshaw Chester with the help of Max, and I honestly couldn’t be happier with the service. Max was brilliant from start to finish—really helpful, knowledgeable, and made the whole process of buying my new car feel easy and stress-free. Everything was explained clearly, and I felt well informed throughout. A genuinely great experience, and I’ll definitely be back in the future. Highly recommend!

Very efficient service received from Phil Holding. Explained all steps taken to process car purchase and he made sure car was prepared to a very high standard before purchase.

My 'walk in customer' experience of viewing, testing and subsequently coming to a part-ex deal agreement on a dealer approved used BMW from Evans Halshaw in Chester has been very good. Sales representative Max has been excellent throughout all of my three visits leading to the sale. I found him very polite and easy to converse frankly with. He was also very patient and helpful when I had a delay with insurance procurement.

Went into the Chester branch to part exchange my car. We were greeted by Max who asked how he could help. He was a good listener and recommended some appropriate cars. At no time was he pushy and answered all our questions.
Once we were happy with the car he then took his time to talk us through the process and any add ons we were interested in again without being pushy. We felt comfortable and well supported with Max as he knew what he was talking about and could help with any issues or uncertainties we had. All in all an excellent experience

Called in to check out one car. Took a test drive and arranged purchase and trade in within an hour. Max was very professional and helpful dealing with this process. Collected the car the following day.

Great communication by Max Powell and very thorough throughout the purchase of my car

Recently purchased a car from EH. This is not a process I enjoy. However, Max, was helpful, courteous, professional and friendly. He made the whole process stress free. Would go there again.

We bought a used Mazda CX3 from Phill at Evans Halshaw Ford Cheshire. Phill was very helpful, knowledgable and efficient. Everything that we had asked to be done to prepare the car before collection had been done when we arrived for our appointment.

Had a fantastic experience with phil holding today after buying my first car from the Chester branch. Fantastic customer service and explained everything in thorough detail would highly recommend

Hi bought a ford kuga through James Carr,He was excellent and so professional in what he did,So polite and helpful through the process a credit to the company.
But I have concern now as the kuga I bought has had a recall for the battery
Issue and needs to be sorted.

I felt the customer service was poor. It took 2 weeks to get an appointment for my car. I was told it would be a half day job to fix. I took it in on the Friday and then received a call to say it was a harder job than expected even though they knew what needed doing 2 weeks previous and would definitely be finished by the Monday. I rang at Monday dinner time as I had heard nothing and we were going on holiday that day. I was told it would be finished by 5pm, so that was the first day of our holiday gone. We then rang back at 4 as we had still heard nothing and were told it was still on the ramp and may not be finished in time. We had to push them to fix it as we couldn't miss another day of our holiday. They finished it at 6pm. I feel that if we hadn't have rang we would not have heard back from them on the Monday at all. To say we were angry is an understatement. To top it all off they have not fixed the issue I took it in for. The noise I wanted them to look at is still there and not any better.

I purchased a used Ford Fiesta from Evans Halshaw Chester with Max's assistance. Having come in to test drive one car that turned out to be unsuitable, Max was very helpful in finding the right vehicle for me. Max was very friendly and responsive, and, as such, the whole process felt very smooth. I could sign documents electronically, and the purchase was made quickly and easily. I fully recommend Evans Halshaw Chester for used car purchases.

A problem was diagnosed in February, car booked in a month later to get the issue fixed. It turns out that they got it wrong and needed a genuine manufacturer's part at triple the cost so basically tokd me they are not mechanics - just fitters so i would have to go and sort it myself!

I recently purchased a used car from Max Powell at Evans Halshaw, Chester. He made the process simple and enjoyable. I was very happy with the part exchange deal I was offered for my old car and I purchased a service and MoT plan for a good price.Max also touched up the small stone chips that were on the bonnet. I am very happy with the service I received from Max and would recommend purchasing a used car from him.

I explained the sort of car I was after and Phill directed me to the Ford Puma, which would best suit my
needs.
Phill was both knowledgeable about the car and explained all my queries.
He was professional without being pushy and was very easy to talk to.

I went in to Evan Halshaw with a pre arranged test drive. The intial interaction with the dedicated sales person was below my expectations of being a customer. They were very dismissive of the concerns I had and came across quite arrogant and rude. As soon as I highlighted these issues the manager Micheal stepped in to assist with the sale. I cannot fault them from here, Michael was professional and polite. He made sure that the minor imperfections with the car were sorted before collection and it was clear that he valued his customers. Max finalised the sale and was so welcoming and friendly. He did everything he could for me to make the car purchase as stress free as possible. Overall a positive experience purchasing a car from this store thanks to Michael and Max.

I recently purchased a car from Evans Halshaw in Chester. My salesman was Phill Holding. I was very pleased with his help in choosing my next car. He was most helpful in taking me through the steps involved in making the purchase. I am extremely pleased with my new vehicle.

Evans Halshaw - Ford Chester: We have just purchased a car and could not be happier with the whole process. The showroom is impressive, staff are in uniform and all cars look pristine. The atmosphere is professional and staff are welcoming. Max was our salesman and, whilst it is his job to sell cars and upsell add-ons, he was extremely good at his job. He was not your typical pushy salesman but was warm, engaging and represented the company well, so much so that we would not hesitate to return to purchase another car at a future date. He is definitely an asset. Be prepared to allow 3 hours for the whole process from test drive to driving away with a new car.

Served by James Carr, really easy process and made enjoyable☺️

I recently purchased a BMW 2 Series Gran Coupe from Evans Halshaw Chester. I've been here numerous times with previous cars for servicing and MOT's and each time the service has been top class. First time purchasing at the site and Phil was nothing but helpful. I work away from home a lot of the time but with Phil's guidance, he made the buying process so easy and stress free even whilst away. Saved me so much time when coming to pick up the car. Can not rate the service highly enough, and Dan who completed the handover was just as professional and thorough. I will certainly recommend Evans Halshaw Chester to family and friends when purchasing a new car.