Took 3 hours for something they said would be done in an hour. No good on a sit and wait appointment. Recall work complete, then felt pushed to have additional work done totalling over £1100. Needing... See more
Company replied
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Took 3 hours for something they said would be done in an hour. No good on a sit and wait appointment. Recall work complete, then felt pushed to have additional work done totalling over £1100. Needing... See more
Company replied
Professional helpful staff and nice environment When I mentioned that although just the mot was booked, the car also was due a service. I thought I would have to make another journey but it was all... See more
Company replied
Bought a Rexton fron Hull Kia Anthony Lyell made whole process smooth even though we couldn't actually ring each other so.all done by text and e mail but smooth and efficient very pleased with my new... See more
Company replied
I’ve bought my first used car at this dealership, the process has been handled easily. I am very happy with the service I’ve received from the team especially Tony.
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Priory Park, HU4 7DY, Hull, England, United Kingdom
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Coffee test drive andy was in the army i worked for army we had a lot in common nice bloke.
Disappointed 😞 had a Service Plan on a car which ended up being wrote off in an accident ,Evans Halmshaw where refunded the service plan from Emac ,but I had to pay for the service on my replacement vehicle,as they claimed it was not transferable from one vehicle to another but they still received a refund........Any decent company would pass on this refund to a loyal customer of over 8 years not profit from unfortunate circumstances.

Reply from Evans Halshaw - Kia Hull
Took 3 hours for something they said would be done in an hour. No good on a sit and wait appointment. Recall work complete, then felt pushed to have additional work done totalling over £1100. Needing the work wasn't an issue, I am glad they pointed it out. When I mentioned it had takes 2 extra hours to complete the recall I was offered 15% discount. Cost aside I wasn't confident when the work would be completed so refused. Same work at a local garage £550 done that day.

Reply from Evans Halshaw - Kia Hull
Tony from Kia was great, friendly and very helpful. He went above and beyond to make sure I was happy with the car I purchased

Reply from Evans Halshaw - Kia Hull
Tony was brilliant got the deal done super quick and was very informative over all superb

Reply from Evans Halshaw - Kia Hull
Honest courteous service. Good explanation of all aspects

Reply from Evans Halshaw - Kia Hull
I’ve bought my first used car at this dealership, the process has been handled easily. I am very happy with the service I’ve received from the team especially Tony.

Reply from Evans Halshaw - Kia Hull
Superb customer service from Tony in buying a used car

Reply from Evans Halshaw - Kia Hull
Professional helpful staff and nice environment
When I mentioned that although just the mot was booked, the car also was due a service. I thought I would have to make another journey but it was all taken care of that day and saved me having to make a further trip

Reply from Evans Halshaw - Kia Hull
Tony was very helpful with the process of us buying a car.

Reply from Evans Halshaw - Kia Hull
I am 80 years old and disabled I was waiting at the showroom for nearly 5 hours it's is unacceptable before they had a pickup service which was great but this has stopped

Reply from Evans Halshaw - Kia Hull

Reply from Evans Halshaw - Kia Hull

Reply from Evans Halshaw - Kia Hull
Gary was excellent! very helpful and cheery when selling us our new car, great customer service. Hope it goes well in your new job!

Reply from Evans Halshaw - Kia Hull
Brilliant service from start to finish. All staff supportive. Great greeting from Connor and fantastic service from Andy. Great experience

Reply from Evans Halshaw - Kia Hull
Gary mcque - what a star! Easy to talk to, handled every aspect with professionalism. Made it all so easy. A great laugh and made to feel at ease at every step. Its been a pleasure to get our new car from Evans Halshaw. Thank you Gary for everything! When the time comes to make a chnage youll be our guy!

Reply from Evans Halshaw - Kia Hull
Bought a Rexton fron Hull Kia Anthony Lyell made whole process smooth even though we couldn't actually ring each other so.all done by text and e mail but smooth and efficient very pleased with my new purchase

Reply from Evans Halshaw - Kia Hull
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