We picked up our new car today, the whole experience was seamless from start to finish. The staff are very welcoming friendly and helpful, we dealt with Sam Jacob and Iain, they were all very helpful... See more
Company replied
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We picked up our new car today, the whole experience was seamless from start to finish. The staff are very welcoming friendly and helpful, we dealt with Sam Jacob and Iain, they were all very helpful... See more
Company replied
Alex was amazing at helping us find the right car to suit our family, offering us help and support through every step of the way, offering good advice. Helpful, friendly, supportive. 5* for the ho... See more
Company replied
Salesman Jamie was fantastic he was very thoughtful, helpful and went through everything with patience. This made buying the car a pleasure. Thank you Jamie
Avoid! Evan Halshaw Gateshead! Purchased a virtually brand new Astra Ultimate PHEV, I should have had sense when they said they were returning it back to Vauxhall. I purchased in March 25, more or les... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Saint James Square, Felling, NE8 3RG, Gateshead, United Kingdom
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Jamie was amazing explained everything in detail, did not rush us and was very patient, thank you for making our car purchase experience a dream come true.
Salesman Jamie was fantastic he was very thoughtful, helpful and went through everything with patience. This made buying the car a pleasure. Thank you Jamie
Check in for my service was quick & efficient. Very friendly, helpful staff. Always a pleasure to deal with them.

Reply from Evans Halshaw - Vauxhall Gateshead
We picked up our new car today, the whole experience was seamless from start to finish. The staff are very welcoming friendly and helpful, we dealt with Sam Jacob and Iain, they were all very helpful and knowledgeable, and gave great advice. We have known these guy for a few years now, don’t think we would go anywhere else.

Reply from Evans Halshaw - Vauxhall Gateshead
Helpful, from phone conversation and going over issues I was having with car, got me to take it straight in, and when I arrived staff were there instantly and friendly, and delt with my car issue, very pleased with the service that was provided.

Reply from Evans Halshaw - Vauxhall Gateshead

Reply from Evans Halshaw - Vauxhall Gateshead
From walking in the service is amazing felt comfortable and relaxed as team help and guide you through honest and reliable work guaranteed

Reply from Evans Halshaw - Vauxhall Gateshead
Alex was amazing at helping us find the right car to suit our family, offering us help and support through every step of the way, offering good advice.
Helpful, friendly, supportive.
5* for the hot chocolate from our 8 year old.

Reply from Evans Halshaw - Vauxhall Gateshead
Customer service was excellent,the car i hired was fully explaned

Reply from Evans Halshaw - Vauxhall Gateshead
Excellent service as always from Lewis, Allan and Harvey. Always professional, polite, helpful, friendly. Great team work. Vauxhall should be proud of them!

Reply from Evans Halshaw - Vauxhall Gateshead
Happy with the new car, Alex did everything we asked for and more.

Reply from Evans Halshaw - Vauxhall Gateshead

Reply from Evans Halshaw - Vauxhall Gateshead
Brilliant service from start to finish with everything explained 👍

Reply from Evans Halshaw - Vauxhall Gateshead
Evans Halshaw sorted our over heating problem on the car and kept us informed all the way

Reply from Evans Halshaw - Vauxhall Gateshead
I would highly recommend these guys are so helpful and honest
Walked in test drove and left same day. Just had car back for its free service
All good

Reply from Evans Halshaw - Vauxhall Gateshead
Excellent service and communication from my first contact with service centre to collecting my car.

Reply from Evans Halshaw - Vauxhall Gateshead

Reply from Evans Halshaw - Vauxhall Gateshead
Nice, simple, easy!
Alex was really helpful and accommodating making the purchasing process nice and easy.
Car purchased and collected within 24 hours

Reply from Evans Halshaw - Vauxhall Gateshead
Car M.O.T. usual excellent service from everyone at the dealership, especially Lewis and Alan on service reception, and the technician undertaking the test, who gave great detailed feedback, thank you.

Reply from Evans Halshaw - Vauxhall Gateshead
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