Everlasting Castings Reviews 13

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Gift Shop
  2. Baby Store
  3. Craft Store
  4. Picture Frame Shop
  5. Training Centre

Written by the company

Baby, Pregnant Belly and Adult 3D Casting Kits, Baby Casting Appointments, Training Courses, Bespoke Picture Framing, Wholesale Deep Box frames for Professional Casters and Crafters.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An amazing experience!

We had such a wonderful experience with Tam creating our baby girl’s casting. It’s such a special keepsake and has been made so beautifully – something we will treasure forever.
Tam was absolutely lovely and incredibly patient while we took our time choosing the colours for the frame and cast.
All in all, we couldn’t have asked for a better experience. Thank you so much, Tam!

March 10, 2026
Unprompted review
Everlasting Castings logo

Reply from Everlasting Castings

Thank you so much for the lovely review. It was my pleasure making the casts for you, Erblina. Tam x

Advertisement
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and experience. I wanted to create a lasting memory of my baby girl´s cute, tiny hands and feet, to capture this moment forever. Everlasting Casting made this come true. From the initial contact to the final product, I was guided through the process of different choices of layouts, colours, frames and moulds to get the result I had in mind. I can warmly recommend Everlasting Castings to help you create this forever memory.

February 18, 2026
Unprompted review
Everlasting Castings logo

Reply from Everlasting Castings

Thank you for the lovely review! Tam 😊

Rated 5 out of 5 stars

Highly recommended

I was so pleased with the service I received from Everlasting Castings. Tamera went above and beyond to help me find the perfect item. Thank you!

January 17, 2024
Unprompted review
Everlasting Castings logo

Reply from Everlasting Castings

Hi Chloe, You are very welcome. Happy we could match to your first child's frame and mounts so you have a matching pair!

Rated 5 out of 5 stars

The best box frame.

I needed a box frame to contain a crochet project for my friend’s 70th birthday. Tam was so helpful & friendly, she took a lot of time with me in the shop while I was trying to decide which frame would be best. I really appreciated her interest. The frame was very well made & my project looked great in it. Tam even helped me with packing it & posting it & my friend was really pleased with it when it arrived.

May 22, 2023
Unprompted review
Everlasting Castings logo

Reply from Everlasting Castings

Thank you for the lovely review, Cathie! Tam 😊

Rated 5 out of 5 stars

Casting Kit

Hi,

I would like to say how surprised I was to recieve my parcel at next day delivery at no extra cost! I contacted the sellers and they were excellent in communicating with me through the delivery process. They understood the urgency in which I needed it delivered and were accomodating, friendly and very quick to respond. Really amazing customer service.
The casting kit was part of a baby gift which was loved by everyone, really great product and service recieved. I will definitely be ordering again. Thankyou once again for going above and beyond for your customers, especially during these unprecendented times.

Thankyou,
A very satisfied customer

March 3, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Baby casting training course

I am so impressed with the support I have received both during the training course and after. With lockdown it meant we couldn’t meet 1-1 so I had my course online which didn’t hinder my learning at all. Tam is so patient and answered all my questions (and also didn’t mind how many I had to ask)
The after support to help set up your business has helped me achieve my goals sooner then I had expected: she has also given me the confidence to create amazing casts for families to treasure. I couldn’t recommend Everlasting Castings more for Casting sessions or Training courses

January 10, 2021
Unprompted review
Rated 4 out of 5 stars

Really impressed me in dealing with issue.

Years after having issues (hotmail causes problems) the owner contacted me on here. On Christmas Day. I don’t think you get better customer service than that! Talk about taking action and accountability. So happy.

Old message- Never got the kit. Emailed twice. Never heard back. So long ago that they may have improved. I actually came on here to see if they were even a legit company.

December 25, 2020
Unprompted review
Everlasting Castings logo

Reply from Everlasting Castings

Dear Natasha,
I'm so sorry to hear of your experience. I take complaints very seriously and will do my utmost to resolve this for you. I can see from our system that your order was placed in November 2015, five years ago. We were having trouble with hotmail email addresses reaching us around that time so I think that is why I did not receive your emails. Please be assured that if I had, I would have acted immediately. I would be completely happy to refund you now. Please would you email or call to confirm your Paypal account and I will do it today.
Regards,
Tamera Peters, owner.

Rated 5 out of 5 stars

Completely delighted!

I bought a baby casting kit and was so delighted with the results. I found the instructions easy to follow and the frame looks stunning on my wall. There were plenty of matetials for extra practice goes too. Would recommend to anyone wanting to do this.

June 3, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

We had the most amazing family time…

We had the most amazing family time making 2 feet and 2 hands of our youngest child.
There was a bit in the instructions i wasn't to sure about, so i gave Tam a ring and she explained where we where going wrong,she sure does know her job, we bought the frame and name plate from her to,know it hangs with pride on our wall ..thank you Everlasting Castings ((Tam) yous are amazing ...

June 2, 2020
Unprompted review
Rated 1 out of 5 stars

Worst product ever

Very difficult to create moulds, extremely messy, my whole house and baby were covered in the mould, had to bathe my baby. Kept trying but mould sets within 30 secs its not enough time for it to go smooth and push baby's hand or feet into and I measured very precisely. Tried 4 times by then my baby became very distressed & uncomfortable.

June 1, 2020
Unprompted review
Everlasting Castings logo

Reply from Everlasting Castings

Dear Mahmuda - thank you for your review. I'm so sorry to hear about your experience. Feedback from customers over the past 16 years has been overwhelmingly positive, but I appreciate that yours wasn't. Had you contacted me when you were struggling, I would have gladly helped you.
I would be happy to send you some more material for free (it is the same stuff used in all casting kits on the market) and help you through the process.
Alternatively, as I realise you must still have the frame, if you prefer, you can return it for a refund.

Kindest regards
Tamera Peters, owner.

Rated 5 out of 5 stars

Products are amazing

Products are amazing. I got the white hardwood luxury triple photo frame 8 baby casting kit, with a silver name plate. It looks amazing. And making the casts are fun. Customer service is excellent,very helpful in helping me create my perfect peice. Love it. Would highly recommend.

May 17, 2020
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look