Everything Branded UK Reviews 

2,900
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, responsiveness, and professional approach, often going above and beyond. Many highlight the excellent quality of the products received, noting items consistently meet or exceed expectations. The ordering process is frequently described as smooth and efficient, with quick turnarounds and reliable delivery, ensuring a stress-free experience. However, some customers also noted significant issues with customer service, reporting a lack of communication, unanswered calls, or being ignored. Additionally, a few people experienced problems with order fulfillment, including missed deadlines or receiving incorrect items.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising individuals like staff members for their... See more

Product

Clients share positive opinions on product quality, with many reviewers consistently praising the excellent... See more

Order

Users describe positive interactions with order, highlighting the ease of the process and the helpfulness of... See more

Customer service

Customers had positive experiences with customer service, highlighting helpful, responsive, and efficient... See more

Service

People report positive experiences with service, often highlighting the efficiency and helpfulness of staff... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really rapid response from the sales team, and they worked really hard to turn around our order really quickly. The quality of the product was really good and the design came out well. Only criticism... See more

Company replied

Rated 5 out of 5 stars

Jay, without doubt, was exceptional. Incredibly prompt. Polite. And nothing appeared to be to much trouble, even though there were several rounds of corrections. I would not hesitate to use these guys... See more

Company replied

Rated 5 out of 5 stars

Ordered branded merch for internal event from Isabel. She was super responsive throughout, even when the delivery could not be located at the hotel. She acted quickly and found the relevant delivery p... See more

Company replied

Rated 5 out of 5 stars

I found Everything Branded UK as I needed Flip Flops for customer giveaways, & Everything Branded went above & beyond from start to finish. Best price with postage, & Dos Mangio the business develo... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Promotional Item Store

Written by the company

Everything Branded is one of the UK's leading promotional products distributor. With over 30,000 products available online there is a printed product for every charity fundraising event, marketing drive or corporate awards giving. Every one of our customers will be given a dedicated account manager who will take you through the order process from first quote to potential re-order. EverythingBranded.co.uk offers completely free and unlimited visuals so you can see how your printed product will look before you buy it. Amendments are free too, we want to make sure you're happy before we go to print.

EverythingBranded

Written by the company

We Brand Everything

Cheapest Prices & Quickest Delivery

We offer a best price guarantee

If you find our products cheaper somewhere else, send us the quote. We'll be able to beat it!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,900)

120 reviews in the last 12 months

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Rated 2 out of 5 stars

Extremely poor service

Extremely poor service, ordered several thousand pounds worth of branded & date stamped goods only for company to fail to deliver in time for the event. Company then promised a refund for the wasted goods, some 3 months later despite numerous phone calls and emails the money is still outstanding. Representatives answering phone now cut you off midway through a conversation, will never provide a direct answer and appear incapable of achieving any progress. Now appear to be ignoring my calls.

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, Great product

I had a lovely experience using Everything branded. Good service, good product. Renoza Ferrer, our account manager was phenomenal in dealing with the order ensuring everything was as requested and the delivery was on time. I loved the final product. I will be using them over and over again.
Thank you.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Will use their services again.

Jay Serrano at Everything Branded got back to us in a timely and kind manner. The orderring process went smoothly based on the stored proofs they had under our business account. The order arrived as promissed. The usual high quality and the correct item numbers were a given. Will use their services again.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Items arrived and the printing quality terrible

Items arrived and the printing quality was awful. Palmed me off with I approved the artwork and it stated, there could be printing issues - however the printing issued I had were on the other side - plus on their confirmation in clear red writing they said if any issues are found in production they will let me know, they didn’t!!
We are a small company and to lose £600 plus at times like this isn’t on. I just wanted a quality produce. Customer service is terrible - DO NOT USE!!!!!

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

Misprinted and damaged - no attempt to make good

We ordered 500 units. The branding was misplaced on all of the items and looked awful. 5% of the items where damaged upon arrival, with large rips to the front of the booklets where the branding machine has torn the cover. We made Everything Branded aware of this and they offered us a 10% credit for our next order. We're not interesting in spending any more money with this company as we are clearly not valued. Any other company we have had similar issues with would see the evidence and reprint the entire order without hesitation. We will not be re-ordering via Everything Branded ever again.

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE!

BEWARE!

Ordering and delivery went fine.

However the printing on the personalised bags began to peel after ONE DAY. I requested a full refund as the event had passed and my business reputation was impacted by supplying a client with faulty goods.

Contacted Everything Branded immediately with photo proof and despite emails assuring me my refund was being processed I have not had any money back. The order was delivered in MID APRIL and reported the day after supply to my client.

Everything Branded Customer Service are now not responding to my emails despite my legal entitlement to a refund.

Use this company with caution and hope that the goods are of better quality than mine.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great promo items supplied by…

Great promo items supplied by Everything Branded. Jay S made the whole ordering and deign process easy, and kept me up-to-date on delivery times. Will definitely use again. Thank you

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Great advice on products, fast, efficient service and Triesha Meon was so helpful!

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Returning customer

This is the second time I have used Everything Branded, and I again had the pleasure of working with Patrick for this project. I already reached out with a super tight turn around, but Patrick was able to make things possible and even had it delivered a day early! Thank you again.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Ask for Shrina - she'll keep you right!

Shrina was very helpful in providing options for me to choose from for our new branded keyrings. I received a call from her to talk through what I was thinking of, and then she followed up with an email of options. Shrina is very easy to talk to and clearly quite knowledgable of her industry!

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Having Ivan Dizon as our account…

Having Ivan Dizon as our account manager made purchasing the right merchandise easy.
He helped each step of the way and provided great service, because of him when our next merchandise requirement comes up I will be reaching out to him and Everythingbranded.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Painless

Very easy to deal with, good prices and quick turnaround time.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Everything Branded - well worth the time ...

I was pleased with Everything Branded because they were attentive, kept you in the loop at every step, and above all very quick in producing the requested items - in fact they turned everything around in 4 days. Wonderful experience!

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service and delivery!

Daniel O was super from start to finish, he helped with our product selection, design and ensured we had it delivered on time. It was so seamless, and such great customer service, I usually never leave reviews but they really delivered!

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Ordered some promotional items online and was immediately contacted by Triesha Meon, who has been amazing and helped me every step of the way. Items now received and great value for money. Would definitely use this company again. Best customer service I've had for a long time. Thank Triesha.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great products, speedy turnaround, honest communication

I placed a merch order that we needed a fast turn around on. Daniel O was working with us on this, and was always very quick to respond, transparent, and always kept our deadline at the focus so that we wouldn't miss it. I had a lot of questions while going through the order and he was patient with them all. The order arrived in time, and the products were perfect! We attended a careers fair at a university and got a lot of positive feedback on the products. Will definitely be placing all future orders through Everything Branded!

April 2, 2025
Unprompted review

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