Evica Reviews 

24
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

We placed an order for a made to measure bridesmaid dress. The payment was taken from my card straight away. The address on their website is now closed, their phone line is disconnected and they do no... See more

Rated 5 out of 5 stars

After having a near heart attack over the cost of buying or hiring bridesmaids dresses locally I decided to 'risk' buying them online...best decision I made! Beautiful dresses, speedy service and best... See more

Rated 5 out of 5 stars

I was initially dubious about ordering bridesmaid dresses on-line but my daughter requested a fabric sample to check colour and quality. This arrived promptly, was perfect, and we ordered dresses f... See more

Rated 1 out of 5 stars

Ordered 8 bridesmaid dresses from these in March. Now they're goin into liquidation so I can kiss goodbye to my dresses. So where does this leave me 4 weeks before my wedding?

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2.9

Average

TrustScore 3 out of 5

24 reviews

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2.9

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(24)

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Rated 1 out of 5 stars

Going in to liquidation

Ordered 8 bridesmaid dresses from these in March. Now they're goin into liquidation so I can kiss goodbye to my dresses. So where does this leave me 4 weeks before my wedding?

July 11, 2015
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Rated 1 out of 5 stars

Liquidation

Recived letter this morning saying Evica have gone into liquidation, has anyone else Recived one. ??

July 8, 2015
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY. DO NOT USE.

We placed an order for a made to measure bridesmaid dress. The payment was taken from my card straight away. The address on their website is now closed, their phone line is disconnected and they do not respond to emails. They also delete any Facebook updates and have blocked all posts. Unless you want to be a stressed and heartbroken bride, I'd avoid this company at all costs.

July 6, 2015
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!

Awful company, avoid at all costs! The worst Customer Service I have ever experienced. They have disconnected their phone and take days to reply to emails if at all! They took £500 from me and made 2 of the bridesmaid dresses incorrectly which they are are refusing to fix. DO NOT USE!!!!!!!

June 30, 2015
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Rated 5 out of 5 stars

best online retailer for women dresses

placed the order for my bridesmaids dresses on 26th June 2014, contacted the customer service at the end of July to find out where my order was. I got the reply from Evica's customer service straightaway, to reassure that my order was being processed. On 26th August 2014, my bridesmaids dresses have arrived and absolutely gorgeous. It was worth the wait for 3 months. I would definitely recommend this company to every one.

August 27, 2014
Unprompted review
Rated 5 out of 5 stars

Very friendly and easy communication

Purchased a bridesmaid dress which unfortunately had an itch down the front of the material, as they were good quality lovely dresses I contacted evict, they were very apologetic and and exchanged the dress for me, I also purchased another one, when they arrived they were both in fantastic condition no faults. Would recommend to any one looking for bridesmaid dresses who don't want to pay over the odds.

August 1, 2014
Unprompted review
Rated 5 out of 5 stars

I had an initial problem which was sorted out satisfactorally and promptly

The dress I recieved was the wrong colour, after speaking on the phone a dress in the colour I required arrived the following day as I was due to attend a prom graduation 2 days later, the the dress was £10 cheaper than the one I had originally ordered and this along with the postage I payed to return the original dress was refunded, very pleased with the quality of the dress and the overall sales experience

June 12, 2014
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Rated 5 out of 5 stars

Very quick delivery, great customer service and lovely dresses A+++

I was initially dubious about ordering bridesmaid dresses on-line but my daughter requested a fabric sample to check colour and quality. This arrived promptly, was perfect, and we ordered dresses for her four bridesmaids.
These also arrived promptly but, unfortunately, three of the four were too big and had to be returned for an exchange.
The new dresses were despatched the same day as the originals arrived back with you and we received them the following day. These fit perfectly and we would both like to thank you for providing such excellent service.
Many thanx x

May 27, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent value for money

After having a near heart attack over the cost of buying or hiring bridesmaids dresses locally I decided to 'risk' buying them online...best decision I made! Beautiful dresses, speedy service and best of all not ridiculous prices. Would definately recommend this company. (Only one thing I would say is that the sizes are slightly on the small size so ordered one size bigger.)

May 11, 2014
Unprompted review
Rated 5 out of 5 stars

stunning this is my second perchase

I've bought this for my bridesmaid and it is very stunning and a great shade of Teal. Cannot wait to see my wedding picks with my colour choice. Great service to very efficient thank you

May 9, 2014
Unprompted review
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Reply from Evica

Hi Melody. Thank you for your kind words. We are pleased that you like the dresses. Hope you don't mind to share your pictures with us on our Facebook fan page or website. Many thanks - Evica team.

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Rated 3 out of 5 stars

A great dress but slow delivery

It actually took 10 weeks for delivery after we were informed it would be 6 weeks but the dress is lovely so well worth the wait if you have enough time.

March 19, 2014
Unprompted review
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Reply from Evica

It's great to hear you like the dress and once again please accept apologize for inconveniences the delay caused. Our manufacturer has delayed the production run and unfortunately we were unable to proceed the order quicker. It is unlikely situation and we strive to offer the very best customer service. Regards - Evica customer care team.

Rated 5 out of 5 stars

Perfect

The dresses are of superior quality and the service was excellent

March 1, 2014
Unprompted review
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Reply from Evica

Thank you. We really like your feedback.

Rated 5 out of 5 stars

Fantastic and highly recommended

I ordered one of your cadbury purple bridesmaid dresses for my wedding in May and its absolutely stunning. The whole shopping experience was a pleasure and the team are always on hand to talk to and help in anyway possible. I've never been so happy, thank you.

February 28, 2014
Unprompted review
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Reply from Evica

Thanks. We do our best.

Rated 5 out of 5 stars

One thrilled teenager!

I purchased my daughters prom dress from this company, I was extremely pleased with the speed and efficiency of the service that I received but most of all the quality of the goods and the price - thank you.

December 15, 2013
Unprompted review
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Reply from Evica

Many thanks. We hope to see you back :)

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Rated 5 out of 5 stars

Excellent service!

I have ordered lovely dress but it was too small. I contacted them and they said to send it back for exchange. They send the new dress the same day they received mine! All exchange took 2 days. Excellent!

November 15, 2013
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

Please please please do yourself a favour and avoid using this store for anything. They have given me so much stress in the last few months that I've physically lost weight! (No exaggeration!)
I payed nearly £350 for dresses for my bridesmaids and I asked for all my bridesmaids to have thicker straps and confirmed it in 2 emails with them. They only done one and told me that I never asked and my email was only for the made to measure dress. Why would I have one dress looking different? Also one of my dresses had a rip in it and I took it straight there and after a long discussion (they tried to say that I must've done it) they said they will fix it. Then they emailed a couple days later saying that I can collect the dress on a Wednesday. I told them I would collect it ON THAT DAY and when I went they had shut the shop at 4pm. Even though they have on their website that it's open from 10am - 5pm and for the past couple of months I have been told that they close at 5pm by their staff. I purposely left work early and even getting a couple of hours off work is difficult.
[name] the worker was extremely rude when I collected it the next morning and was not apologetic and even told me that she normally leaves at that time. According to her they don't have opening and closing times. To put the final nail in the coffin they sent the wrong dress sizes but I'm refusing to go back to them as they have given me so much grief so now I'm having to spend more to get them altered.
I'm a week away from my wedding and they have made me so upset, angry and frustrated. And [name] could not care less! Again, don't use their services. I'm involving trading standards because it has been that bad.

November 9, 2013
Unprompted review

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