Evike.comReviews 

8,235
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items often arrive in great condition and meet expectations. Many also highlight the fast shipping and solid packaging, ensuring that orders are delivered quickly and well-protected. The customer service is often described as helpful, courteous, and responsive, with staff assisting with questions and resolving issues effectively. However, some customers also noted issues with order fulfillment, including missing items or products that did not match descriptions, and occasional problems with delivery times. A few other people also felt that customer service response times could be slow, and some experienced difficulties with technical support or returns.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the quality, selection, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising fast shipping times... See more

Order

Customers consistently note ambiguous experiences with order fulfillment. Many reviewers express... See more

Quality

Consumers find quality to be positive, with many items arriving in great condition and working as described.... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the helpfulness, patience, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would order a lot MORE, freely, if the return/exchange policy were a bit less "heavy" for me. I would love to see a better return/exchange method in place. I know Evike.com will have a very good... See more

Rated 4 out of 5 stars

I would say that my experience was good but not exceptional. The package was not delivered on time, but after calling support and clearing up the issue with delivery driver not knowing where to delive... See more

Rated 5 out of 5 stars

The airsoft gun I bought came with a broken iron sight right out of the box. After exchanging a few emails back and forth with the customer support team they sent me out a brand new one that’s way bet... See more

Rated 5 out of 5 stars

I bought an ak-105 from them and the gun is great. Although unfortunately I bought the wrong bbs and the wrong battery for it since i'm new to owning my own airsoft guns. The customer support guy I ta... See more


Company details

  1. Hobby Store

Information provided by various external sources

Offering our customers the perfect experience is our never-ending goal. To achieve our vision, we vow to become the most successful and most respected business in America. We have become the leader in the industry because of our hard work, dedication to our customers, thirst for perfection, integrity, vision, and willingness to invest back into the industry. For over a decade, Evike.com Inc. has been the world's most trusted, leading distributor, innovator, and developer of Airsoft training equipment. We are also the exclusive representation, service center, and maker of many of the premier Airsoft brands in the sporting, training and commercial markets. At our core, our passion for quality, innovation, safety, and a personal touch in customer support make us second to none. Our international array of strategic partners span the globe in countries such as the U.S., Hong Kong, China, Taiwan, Japan, Europe, Canada and South America. In the U.S., we are proud to have the largest staff, high-end Airsoft distribution network, warehouse, Airsoft convention, and showroom in the world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(8,235)

207 reviews in the last 12 months

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Rated 5 out of 5 stars

first scar i ever bought and i LIKE IT

i would make it a 4.5 stars if i could. the reason has nothing to do with the Scar, it's the darn tariffs and tax that gets added once it enters Canada. the staff are great answer anything and everything.

December 31, 2025
Unprompted review
Rated 2 out of 5 stars

Bad experience

I called customer service after 2 weeks… twice and both times they blamed it on usps. Tracking said label printed. USPS never scanned it because the item was never shipped. Meanwhile, They couldn’t replace the item because it went out of stock everywhere. Thank god I paid with PayPal.

December 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing airsoft store with amazing customer support

I bought an ak-105 from them and the gun is great. Although unfortunately I bought the wrong bbs and the wrong battery for it since i'm new to owning my own airsoft guns. The customer support guy I talked to got the restock fee dropped despite the battery being opened. I'm absolutely shopping there again in the future, amazing company

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Everything seems to be in great order…

Everything seems to be in great order on the website. The prices are very reasonable. I was afraid of red tape when it comes to shipping to Guam. But the experience was just as great as ordering from international companies. No constructive comments I can think of. The plastic mold that held the gun in place in the box was breaking apart and was brittle in places. I'll not speculate on it. It did its job and the gun is in fine shape and function. Thanks again. I will be purchasing again.

January 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Great customer support

The airsoft gun I bought came with a broken iron sight right out of the box. After exchanging a few emails back and forth with the customer support team they sent me out a brand new one that’s way better quality than the original. The og it came with was plastic but the replacement they sent is metal and feels 10x better than the one it came with. It took a little while for responses and for the replacement to arrive but it was right around Christmas so I don’t fault them for that. Over all I couldn’t be more satisfied.

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

True and trusted

I’ve been a follower of Evike since I was a kid. I was obsessed with tac gear, the community, the brother/sisterhood, tactical movements etc. Wasn’t until I was an adult I could afford these things that I loved so much. These guys are great and more. I must say they take care of the customer. I had an issue with a Black Friday order and the address was off and was sent back to the retailer. First they gave me a full refund and that’s an easier and most companies return policy. I reached out express how much I was let down by missing out on the Black Friday sales and is there anyway you can honor it and could just repurchase the items that were returned. After consulting with their team they contacted me and said it would be no problem at all. They took care of me and they will take care of you. Thank you again Evike! 🤙🏼

December 19, 2025
Unprompted review
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Rated 3 out of 5 stars

Battery acid in package

Cool looking red dot sight but came with three battery acid covered batteries that I barely could remove because they were so crusted together. This was from inside the sealed plastic package.

December 18, 2025
Unprompted review
Rated 4 out of 5 stars

Good products and good service

Evike has great products and service. This order had a malfunctioning magazine and I am still working through getting a replacement. Was placed 11/29/25 as a Christmas gift. So far process has been smooth.

December 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Box was awesome!

Ordered the box of awesomeness for my son over Thanksgiving. He knew I ordered it which made making him wait till Christmas incredibly fun, for me. Christmas finally came and he tore into it. The items in the box totaled over $1,200 (new) and everything works! Thank you Evike for helping me make Christmas more fun! I'm basically a hero now.

November 28, 2025
Unprompted review

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