I would order a lot MORE, freely, if the return/exchange policy were a bit less "heavy" for me. I would love to see a better return/exchange method in place. I know Evike.com will have a very good... See more
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Offering our customers the perfect experience is our never-ending goal. To achieve our vision, we vow to become the most successful and most respected business in America. We have become the leader in the industry because of our hard work, dedication to our customers, thirst for perfection, integrity, vision, and willingness to invest back into the industry. For over a decade, Evike.com Inc. has been the world's most trusted, leading distributor, innovator, and developer of Airsoft training equipment. We are also the exclusive representation, service center, and maker of many of the premier Airsoft brands in the sporting, training and commercial markets. At our core, our passion for quality, innovation, safety, and a personal touch in customer support make us second to none. Our international array of strategic partners span the globe in countries such as the U.S., Hong Kong, China, Taiwan, Japan, Europe, Canada and South America. In the U.S., we are proud to have the largest staff, high-end Airsoft distribution network, warehouse, Airsoft convention, and showroom in the world.
Contact info
2801 W Mission Rd, 91803, Alhambra, United States
- 626-286-0360
- sales@evike.com
- www.evike.com
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Good pricing and customer service…
Good pricing and customer service consistently for over a decade of buying from them
Terrible warranty / return policy
Overall, evike.com has a great inventory but they get 1-star because they have a terrible terrible return policy. I ordered a gun that came out of the box with a faulty safety. My RMA was approved which means they recognized the faulty gun. However, their "server" messed up and did not provide me a shipping label. I was instead sent a prompt that I should ship out the item at my own expense and a label would not be provided. After I dropped the box off I decided to call customer service and inquire about it. They told me their system messed up and that I should have been given a label and that I should reach out through the RMA email chain for a refund. Instead of owning up to their mistake, they blamed me and said I should have reached out to them for a label instead of shipping at my own expense (even though their instructions told me to). 2 weeks later of super sluggish email responses, they refused to cover the full charge of shipping that I paid even though this was 100% their fault. Extremely frustrated by the entire experience and will never buy from them again.
Great gear!
Excellent experience with finding, ordering, and receiving my order. Gear is awesome! Thank you!
Item arrived fast
Item arrived fast, great communication, definitely would buy from Evike again.
Orders went smoothly and no issues with…
Orders went smoothly and no issues with product delivery.
Always get my stuff from you guys
Evike.com always builds my trust!
The shipping was super fast and the packagimg quality was great. My items came in in great condition! Evike.com isy favorite place to use for all things Airsoft.
No technical Support. Buy at your own risk.
There is no way to get any technical support from this company or any EMG airsoft gun. If you call they say that the only way to get tech support is by email. If you send an email you get no response.
If you call again they ask you to send another email.
I am really mad with myself as I read everywhere people saying the same about these two companies (both are the same actually, if you call EMG arms they give you the same email Evike email to ask for tech support).
Now I have to return all what I have bought with them and go after something else.
Do not fall on the same trap.
Buy from someone else.
A little slow with tracking updates
Amazing
Everything was delivered quickly, the quality of the products is also great and there were no issues, aside from the delivery of the bb’s which had a few fall from the package it was in. Great experience as a first time buyer!
Evike is just an easy to deal with seller.
Evike is always right on the money, a no-nonsense company, things are always shipped right out, orders are always correct, great quality items, great prices, and always a pleasure.
Shipping can take some time but other…
Shipping can take some time but other then that everything is really good I’ve bought many things from here no problem
It arrived in a good timespan and came…
It arrived in a good timespan and came just as what I had ordered!
I provided proper ID but Evike shipped…
I provided proper ID but Evike shipped it requiring a signature which resulted in my package getting lost. I did not receive my item for several weeks. The item I also received did not seem packaged correctly. Looked like an open item, which was not advertised properly.
Great service, just slow response/shipping
slow response time on customer service via email. slow shipping time for returns/replacements
Ordered quite a lot off Evike and…
Ordered quite a lot off Evike and haven’t had many issues with them. The main issue I’ve had has to do with shipping, but I believe that falls less on Evike’s shoulders and more on the fact that most shipping companies absolutely despise my address and don’t believe it’s real. But again, that’s not really Evike’s fault. 10/10 would recommend for all airsoft needs.
Very cool
[IMPORTANT] Please note that evike is based in california, buying from them means you do not have to pay additional tarrifs
Overall they are a trusted high quality company and the go to for airsoft guns
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