Evolution Bikes by Giannini Reviews 2,660

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I bought Stromer ST1 e-bike a month ago (3300+ euros), with 814 WH battery. From the day 1 battery was defective, could not charge the bike, there is error code for the battery. I have contacted t... See more

Rated 2 out of 5 stars

The product photos clearly show a front mudgard, but it was not included in the delivery. When I contacted the store, they said the images are only “illustrative” and refused to send the missing par... See more

Rated 5 out of 5 stars

The delivery was super fast to Greece and was almost before Easter week! Super price on Scott spark Rc. Packaging was perfect and secure. They are professionals and I will buy again from Evolution bik... See more

Rated 5 out of 5 stars

Ordered a Scott bike from them. The experience was flawless. Beautiful customer service. Received the bike 7 days earlier without any issues in perfect condition! They even included free pedals and a... See more

Company details

  1. Bicycle Store
  2. Bike Accessories Store

Information provided by various external sources

Evolution Bikes nasce come negozio fisico a Casapulla, in provincia di Caserta. Da circa 6 anni siamo attivi sul web vendendo biciclette e tutti i generi di prodotti riguardanti il mondo del ciclismo con la professionalità e la grande qualità del servizio che da più 40 di anni ci contraddistinguono.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Incompetent

The shop sent brake discs only packed in plastic bag (for international shipping!) which caused them to bend during transport.
They wanted to blame the manufacturer at first. They dont have any more of this brake discs, asked for refund, got refunded only for discs and not for the shipping, although they clearly did a bad job with the packaging. I did not return the discs cause I didn't like them - I have to returned them because they were bent as a result of bad packaging! Support is incompetent. I speak more Italian than they speak English (I'm Polish).

September 23, 2021
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Rated 5 out of 5 stars

everything perfekt

everything perfekt!
The comunication, the shipping, the bike, and also a very good price!
The pedals and two bottles incl. bottleholder was inclusive
The next bike will be ordert again by Evolution Bikes. We are very happy
Thank you very much!

August 12, 2021
Rated 5 out of 5 stars

Everything worked perfectly fine

Everything worked perfectly fine. Lucky to find exactly the bike model I was looking for (wasn't that easy) and got it delivered to Switzerland. Excellent handling of my order, fast, transparent and well structured process, I got all questions answered.
Based on my experience, I can absolutely recommand Evolution Bikes by Giannini.

August 5, 2021
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Rated 4 out of 5 stars

Fantic bike 1.9

Reveived my bike in a very short time. Well packed.
I am very happy with all the features of the bike as well as its quality. Only the electronic display does not allow to see which mode is displayed, especially when it is sunny, and does not correspond to the photi/notice reveived. I shall see why.

July 30, 2021
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Rated 2 out of 5 stars

Don't reply to emails

Used this shop a few times used to be good. However the problem is with the mechanic side of the business which absolutely sucks. They rarely respond until you send about 10 messages when they finally bother to reply. The work done was ok so decided to use them again but again I don't get a reply so end up using another company. Its not hard to reply to people and comes across as rude.
Shame as they used to be good

May 4, 2021
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Rated 1 out of 5 stars

3k bike without manual

Bike is all good, some bolts have come loose (which is normal), however i did not receive the manual for the bike so i don't know what the torque is on the bolts.

If you buy a brand new bike for almost 3k you'd expect a manual or service book to be able to take care of it

April 12, 2021

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