Good service had a couple issues with location as my house is hard to find and despite instructions and whereabouts, have posted to wrong address or randomly canceled last minute. Other than that with... See more
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Handing parcels at the doorstep and not just knocking and leaving the parcels. Drivers always polite and friendly.
LEFT IN TO OBVIOUS POSITION FLOOR OUTSIDE FRONT DOOR - COULD HAVE BEEN BEHIND PLANT POT
The delivery drive for our area is fantastic, always delivered to us within the time frame advised with a smile. Always so helpful too, had bad experiences in the past but our driver treida is th best... See more
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Company details
About Evri
Written by the company
Evri is the UK’s biggest dedicated parcel delivery company, leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
Contact info
Download the Evri app
4.1
Great
5M reviews
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Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
I already did this
I already did this! Our Courier is great. Very Friendly helpful and always on time
May 3, 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Drive took the proof of delivery…
Drive took the proof of delivery picture while my parcels where still in the back of his van, with me not being home and this wasn’t a picture of my safe place this caused some worry & panic. Next time take a picture of the parcel on my actual property.
May 2, 2026
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
My safe place is an enclosed porch so…
My safe place is an enclosed porch so why was it left outside again? The fact that I was at home when it was delivered is irrelevant it was a cardboard package and would have been soaked a few hours later .
May 3, 2026
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Ordered 2 items 1 arrived ok but the…
Ordered 2 items 1 arrived ok but the other never arrived despite receiving a message saying it had been delivered. Evri when contacted said they can't find our post code to match to an order. No body answers the phone it's all driven by prompt so can't get to the bottom of the problem. All very frustrating.
April 29, 2026
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Poor courier given no chance by very…
Poor courier given no chance by very poor company 😢
May 4, 2026
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Very good they delivered it very good…
Very good they delivered it very good and are on time
May 3, 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Never deliver to my door
Never deliver to my door. Packaging ripped.
Awful service and my heart sinks when I know anything is being delivered by EVRI.
July 16, 2025
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Parcel was delivered to Ena Mill…
Parcel was delivered to Ena Mill quickly but it took a few days to enable me to collect it
May 1, 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Great service
Great service, our delivery lady always brings parcels to the door and rings the bell. She hands them to us with hello and a smile or leaves them in our safe place if we're not in.
May 3, 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Smiley face and exactly the time stated…
Smiley face and exactly the time stated on phone .
May 2, 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
My parcels arrive when I am notified…
My parcels arrive when I am notified and left in my front porch which is the usual place with no damage to parcels. No problems
May 3, 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
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