FRAUD COMPANY !
FRAUD FRAUD FRAUD COMPANY !!! WARNING BE CAREFUL ATTENTION FRAUD COMPANY !!!
July 7, 2014
Unprompted review
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Company details
- Cell Phone Store
- Cell Phone Accessory Store
- Computer Accessories Store
- Computer and Accessories Store
- Computer Store
Information provided by various external sources
Winkel voor Windows Mobile & Palm OS apparaten, mobiele telefoons, GPS, draadloos netwerken en alle relevante accesoires
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Miserable client expierience
I ordered and payed an item not on stock. I tried tracking my order on line, but the delivery times made no sense. After a month I called to see what was happening. The item could not be delivered. I cancelled the order and provided my bank details for the refund. No refund after a few weeks, so I called again. My bank details were not complete, so I completed them. Queried about my refund a few times, every time the answer was "refund after 30 days after your bank details are complete." After thirty days, no refund. It took a lot of emails and phone calls to finally get refunded. My principal worries: Expansys does not tell you what is happening (item can not be delivered, bank details not complete, ...) and expects its customers to be clairvoyant. Secondly, they violate their own 30-days refund policy.
A log of all facts is available.
September 10, 2013
Unprompted review
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