Expat Explore Travel Reviews 140

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, especially the tour leaders and drivers, for their exceptional knowledge, helpfulness, and engaging personalities, which significantly enhanced their travel experience. People frequently highlight the well-planned itineraries and the opportunity to visit numerous countries in a short timeframe, making the holidays enjoyable and memorable. The overall service is often described as excellent, with many appreciating the smooth execution and the positive user experience. However, some people were dissatisfied with certain aspects, such as tour guides lacking knowledge or being uninvested, and hotels being located far from city centers. A few reviewers also mentioned issues with the pace of some tours, finding them too fast-paced with limited free time, and occasional problems with bus amenities like the toilet.

What people talk about most

Staff

Users describe positive interactions with staff, frequently praising tour leaders and drivers for their... See more

Holidays

Customers consistently note positive experiences with holidays, praising the opportunity to visit many... See more

Service

Reviewers highlight positive aspects of service, often praising the professionalism, warmth, and attention to... See more

Location

Reviewers mention positive feedback about location. Customers appreciate the well-curated journeys through... See more

User experience

Consumers find the user experience to be largely positive, praising the professional and helpful guides,... See more

Quality

Reviewers highlight ambiguous aspects of quality. While some customers praised the quality of vehicles,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hello! Taste of Scandinavia Tour, one week with Emma Osvald and Bogdan was a smooth and relaxing tour. Unlike some other tours, there was clear communication and ease finding our way about independent... See more

Company replied

Rated 4 out of 5 stars

We have a great time with the 10 days helsinki to warsaw tour. We have a wonderful tour leader Emma who has been very helpful at all time and to make sure everyone can keep up with the team , and ou... See more

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Rated 4 out of 5 stars

This is a good introduction to the Balkan countries. You see 10 countries in 16 days, it is fast paced, lots of walking, 3-4 hours sometimes more bus ride to the next country but very informative and... See more

Company replied

Rated 4 out of 5 stars

The itinerary was good. The Hotels were comfortable. The service in the restaurant in Warsaw was very slow and some of our tour group left before main course. Our tour guide Rogan did his best to hurr... See more

Company replied


Company details

  1. Tour Operator

Written by the company

Expat Explore is Europe’s best-value tour operator and has been conducting expertly-planned, guided coach tours for 20 years! Expat Explore offers group tours to 50 countries across 6 different continents – North America, South America, Europe, the Middle East, Africa and Asia. From fast-paced multi-country tours that tick off plenty of bucket-list destinations to itineraries that explore one country or region in-depth, Expat Explore offers something for every type of traveller.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

140 reviews

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Rated 4 out of 5 stars

This is a good introduction to the…

This is a good introduction to the Balkan countries. You see 10 countries in 16 days, it is fast paced, lots of walking, 3-4 hours sometimes more bus ride to the next country but very informative and in the company of right people, fellow travelers that are adventurous and a good guide, it is worth the trip. You will be tired but you see a lot and will learn a lot! Caution to consider the time of year when doing this tour. Summer and extreme heat may get to you.

June 19, 2025
Unprompted review
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Reply from Expat Explore Travel

Thank you for your thoughtful review. You’ve captured the spirit of the Balkan Explorer tour perfectly — it’s a fast-paced adventure packed with incredible sights and history. We’re glad to hear you enjoyed the company of fellow travellers and your guide. We appreciate you sharing your experience and hope to welcome you on another journey soon!

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Rated 5 out of 5 stars

Ultimate Europe

Our tour guide Luis was brilliant he was very knowledgeable and also helpful. The coach driver Silvian was incredibly skilled and between them really made the busy tour a lot of fun. We got to see and experience a lot of different countries and food and people it was an incredible experience . It was most certainly a very affordable way to see Europe and I strongly recommend using Expat and I would certainly use them again. I found them to be great communicators before I payed a deposit. After I paid the deposit the communication was still really good and they were so helpful with any questions I had. Expat really gave me peace of mind booking through them.

June 2, 2025
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Reply from Expat Explore Travel

We're so glad you had an incredible time on the Ultimate Europe tour. Luis and Silvian truly make a great team, and it's wonderful to hear how much you appreciated their knowledge, skill and support throughout such a busy itinerary.

It means a lot to know that from the moment you made your first enquiry to the end of your journey, you felt well taken care of. Providing peace of mind and great service is exactly what we aim for, and we’re so pleased we delivered that for you.

Thank you for recommending Expat Explore – we’d love to welcome you back for another adventure!

Rated 5 out of 5 stars

Comprehensive tour of England/Wales/Ireland/Northern Ireland and Scotland

This tour was quite comprehensive with Luke Watson as the tour leader and historian. Accommodations were OK with included breakfasts to start the day off right. Some side visits to places were included with others needing to be bought separately. When there were problems such as the broken bus window glass they were attended to right away. We had experienced drivers taking us along narrow roads. My wife and I would consider taking another Expat tour in the future.

June 9, 2025
Unprompted review
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Reply from Expat Explore Travel

We're so pleased you enjoyed the comprehensive journey through England, Wales, Ireland, Northern Ireland, and Scotland. Luke’s passion for history adds so much depth to the tour, and we’re glad you felt well looked after throughout – even when the unexpected happened. It’s also great to hear our drivers helped you feel safe navigating those narrow roads. We’d be delighted to welcome you and your wife on another Expat Explore adventure in the future!

Rated 5 out of 5 stars

Great Multi-Country Experience

This was my first time traveling with Expat, and I had heard that the experience can vary depending on the tour leader. Previously, I had only done one group tour with another company, Gate 1 Travel. What I really appreciated about this experience was the opportunity to visit multiple countries and see the highlights of each. It gave me a great overview and helped me decide where I might want to return for a longer stay. This kind of multi-country experience isn’t something Gate 1 usually offers, so I saw it as a big plus.

One thing I didn’t enjoy was having to eat breakfast so early (between 6 and 7 a.m.) and the limited access to use the coach bathroom only in emergencies. If you skip breakfast, not knowing when the next meal or stop will be, you end up starving. It would be really helpful if the itinerary could be shared the night before so people can plan ahead.

I also think daily reminders for those who are consistently late would help. If someone is late, they should be responsible for finding their own transportation to the next stop.

On a positive note, the restaurant choices included with the tour in Poland, Lithuania, Germany, and Helsinki were excellent—please keep those in the itinerary! And the amount of time we spent in each country felt just right.

June 24, 2025
Unprompted review
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Reply from Expat Explore Travel

Thank you for sharing such a thoughtful and balanced review of your first experience with Expat Explore. We're so glad to hear you enjoyed the opportunity to visit multiple countries and experience the highlights of each – giving travellers a taste of what’s out there is exactly what our multi-country tours are designed to do.

We really appreciate your constructive feedback regarding early breakfasts, access to the coach bathroom, and communication about the itinerary. These are helpful points, and we’ll be sure to share them with our operations team as we’re always looking for ways to improve the comfort and clarity of the travel experience.

It’s fantastic to know you enjoyed the included meals in several countries and felt the pacing of each destination was well-balanced. Thank you again for travelling with us – we hope to welcome you on another tour in the future!

Rated 5 out of 5 stars

Tour was amazing

Tour was amazing. Our guide Peter worked his butt off for us and Sebastiano was a terrific driver and caretaker. Our first time to Europe and we were super happy with the tour group.

July 4, 2025
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Reply from Expat Explore Travel

Thanks so much for your kind words. We're thrilled your first trip to Europe was such a hit! Peter will be so pleased to hear his hard work made a difference, and Sebastiano really is a gem behind the wheel. So glad you had a great time with your group — here’s to many more adventures ahead!

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Rated 5 out of 5 stars

Spain and Portugal

My tour of Spain and Portugal was excellent. Our tour guide Gustavo was very informative as a tour guide and knew a lot about the areas that we visited. Our coach driver Mario was an excellent driver. The tour Spain and Portugal, June 7-15 covered a lot of distance. This tour requires a lot of walking and standing. I would recommend this tour to friends.

June 7, 2025
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Reply from Expat Explore Travel

Thank you for the great review. We're so pleased you had an excellent time exploring Spain and Portugal. Gustavo's knowledge and Mario's expert driving really do make a great team, and it's lovely to hear they helped make your journey smooth and memorable. You're absolutely right – it's a tour that covers a lot of ground and includes plenty of walking. We truly appreciate the recommendation and hope to welcome you or your friends on another adventure in the future.

Rated 5 out of 5 stars

Knowledgeable staff make for wonderful experience

Having a knowledgeable, helpful tour guide made our trip great. His knowledge of history and interesting stories about the areas we visited added to the experience. His familiarity with the cities we visited made seeing the sights and finding good restaurants and stores so easy. He helped us on the one day we opted out of an excursion to do our own thing.

Our bus driver was also very personable. He went above and beyond, ensuring our trip was as comfortable as could be. He kept the bus tidy and offered tips for us after the tour, on finding parking in Florence.

We loved the excursions and did all but one on our leg of the tour. The excursions were well-paced for the most part although it would have been nice to have a little more time on a couple of the Rome tours (the Colosseum and Vatican visit) But these are busy sites, so it is understandable that they are moving people through quickly. And making them longer would have made for a super long day.

The meals were fabulous. Expat did a good job of choosing hotels that had excellent breakfast options. And the included and optional meals always left us full and happy. The value of the meals was fair.

The hotels were clean and comfortable and offered amenities such as a kettle and cups (we like being able to make a coffee/tea in our room). Where they didn't have these in room, we were able to get them within the hotel still.

I would recommend expat to friends- in fact, I already have!

July 5, 2025
Unprompted review
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Reply from Expat Explore Travel

Thank you so much for your wonderful review! We're delighted to hear that your tour guide’s knowledge and helpfulness made such a positive impact on your trip, and that your driver went the extra mile to ensure your comfort throughout.

It’s great to know you enjoyed most of the excursions and appreciated the thoughtful pacing, even at busy sites like the Colosseum and Vatican. We’re also pleased the meals, hotels, and those little comforts like tea and coffee options added to your overall experience.

Thank you for recommending Expat Explore to your friends – that means a lot to us. We’d love to welcome you back on another adventure soon!

Rated 4 out of 5 stars

Good tour

It was great to see a broad range of countries (ten) in such a relatively short time. Local guides were very informative; however, some local tours were far too long. One was four hours and we were left at a shopping mall for an hour, possibly to give the guide time to pick up the homemade Rakija that he was selling. The local guide for Sarajevo was fantastic.

I would cut out Bulgaria and give more time to explore Ljubliana or Montenegro.

Of the four tours I’ve taken, I’d give our tour guide for this one the lowest rating. When walking to/from our hotels, or getting off the bus to meet a local guide, she would walk ahead, never looking back to see if the full group managed to cross at the light. “I’m not your mother.” For three days on the bus, she gave negative overviews of two optionals in Hungary- Budda vs Pest, and the local Baths. For the baths, she said we could do it on our own. “Or do you need me to hold your hand and leave you at the door?” Regardless, by day three there weren’t enough interested and the optionals were cancelled. Three of us prepaid and instead of the money going back to our cards, we were given cash (€) on the last day—to exchange back in Canada at a loss.

June 18, 2025
Unprompted review
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Reply from Expat Explore Travel

Thank you for your review and for sharing both the highlights and the areas where you feel there’s room for improvement.

We’re really pleased to hear that you enjoyed visiting such a broad range of countries and found the local guides informative – especially the guide in Sarajevo, who clearly left a great impression. Your suggestions about adjusting the itinerary to allow more time in Ljubljana or Montenegro are very much appreciated and will be shared with our planning team as we continue to refine our tours.

We’re sorry to hear that parts of the experience didn’t meet your expectations. Your comments regarding the length and content of certain local tours, as well as the behaviour of the tour leader are concerning. The tone and approach you described are certainly not reflective of the warm, respectful service we aim to deliver on all our tours. We’ll be passing this feedback on for further review and follow-up with the relevant teams.

We also appreciate your note about the refund process for cancelled optional excursions. While it’s standard practice to issue refunds in cash when an optional is cancelled on tour, we do understand the frustration that can come with needing to exchange currency upon return, and we’re currently reviewing this process to make it more convenient for our travellers in future.

Thank you once again for travelling with us and for taking the time to share your feedback. It’s only through insights like yours that we can continue to improve and provide better experiences for all our travellers.

Rated 5 out of 5 stars

We enjoyed our Great Britain tour immensely!

We enjoyed our informative Great Britain tour. Our Tour leader Peter and drivers were extremely knowledgeable about the countries. They went well above and beyond to be helpful and all the communication was clear. We experienced little extras throughout the tour with some added stops which were really interesting and beautiful. We felt safe in the hands of expert bus drivers and we always arrived on time. Thank you to Expat for having quality, capable and experienced drivers and leaders. This was our 7th tour with them, we will be back for more!

July 4, 2025
Unprompted review
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Reply from Expat Explore Travel

Thank you so much for your heartfelt review and for choosing Expat Explore for the seventh time – what an incredible compliment!

We’re thrilled to hear how much you enjoyed your Great Britain tour and that Peter and the drivers made such a positive impression. It’s wonderful to know their knowledge, care, and those thoughtful extra touches helped create a truly memorable experience.

Your continued support means the world to us, and we can’t wait to welcome you back for tour number eight!

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Rated 5 out of 5 stars

Trip of a Lifetime!

Our tour leader Emma and driver Gabriel treated us as family and were always full of positivity. I loved hearing the history of the area for each scenic stop. It was easy to relax and enjoy the trip and make memories of a lifetime because of them. Expat Tours are fabulous!

June 29, 2025
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Reply from Expat Explore Travel

Thank you for sharing such a heartwarming review. We're delighted to hear that Emma and Gabriel made you feel like family and helped create a truly memorable experience. Their positivity and passion for what they do really shine through, and we're so glad you could relax and enjoy every moment. Here's to more unforgettable adventures with Expat Explore in the future!

Rated 5 out of 5 stars

What a great trip!!

What a great trip!!! We saw so many places that I never would have thought to visit! Our tour guide Mike was wonderful!!! He was organized, friendly and so helpful!! Highly recommend this tour!!

July 6, 2025
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Reply from Expat Explore Travel

We're so glad you had a great time and discovered some unexpected gems along the way. Mike will be thrilled to hear your kind words – he’s truly excellent at what he does. Thanks for the recommendation – we’d love to see you on another tour soon!

Rated 5 out of 5 stars

Terrific Highlights Tour

Highlights tour with Kinga, an amazing, cheerful, kind and knowledgeable tour guide! Shoutout to Alex, our happy bus driver! The experiences were on point and we were busy and walking pretty fast! We were introduced to the rich and heartbreaking history of Central Europe with some lovely surprises: Salt Mine and Da Vinci in Krakow, the restful evening walk in Ljubljana, the tallest underground slide to the Schlossberg tunnel in Graz, and of course, the beer!!! Expat Explore delivers.

July 5, 2025
Unprompted review
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Reply from Expat Explore Travel

Thank you so much for your wonderful review – we’re absolutely delighted to hear you had such a memorable experience with us on tour!

Inga and Alex are a fantastic team, and we’re so pleased their enthusiasm, kindness and expertise helped make your journey even more special. It’s great to know you enjoyed both the big highlights and those unexpected surprises.

Thank you for choosing to travel with us – we’d love to welcome you back for another adventure soon!

Rated 5 out of 5 stars

We loved everything about our trip and hit the jackpot with our guide and driver!

We loved everything about our trip. Our tour guide, Emma Oszvald, was amazing! Her knowledge, personal attention to each traveler, and overall joy was infectious. Sam was also a first class, gentleman driver. The hotels, excursions, orientation walks, and food all made for a pleasant experience. We would travel with Expat again!

July 24, 2025
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Reply from Expat Explore Travel

We're so glad to hear your trip was such a hit and that Emma and Sam helped make it truly special. Emma’s passion and care really do shine through, and Sam’s professionalism is second to none. It’s wonderful to know you enjoyed every aspect of the tour – from the hotels to the food and excursions. We’d be delighted to welcome you back for another adventure with Expat Explore!

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Rated 5 out of 5 stars

Great Value to Experience Europe

We did a whirlwind tour around Western Europe and it was fast, but it was great. Our guide Emma provided tons of historical background and was great at letting us knowing what was going on and keeping us on track. Our driver Sam did a great job keeping us safe and navigating through narrow European streets

July 24, 2025
Unprompted review
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Reply from Expat Explore Travel

Thank you for the great review! It’s fantastic to hear you enjoyed your whirlwind adventure through Western Europe. We're so happy that Emma’s historical insights and clear communication made such a difference, and that Sam’s expert driving was always appreciated. We're so glad you found the tour a great way to experience Europe and hope to see you on another one soon.

Rated 5 out of 5 stars

I was very impressed by the tour…

I was very impressed by the tour leader, Willem. He was excellent on keeping the tour moving, herding the cats (people), keeping us informed of activities, and numerous other issues which I was very very pleased over.
The tour gave a great understanding of South Africa, the hotels were good, food was good, and options were good.
I would recommend this tour to anyone interested in traveling in South Africa.

June 22, 2025
Unprompted review
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Reply from Expat Explore Travel

Thank you for the wonderful review! We're so pleased to hear how impressed you were with Willem – he really does have a talent for keeping things running smoothly while making sure everyone feels informed and looked after. It’s fantastic that the tour gave you a meaningful insight into South Africa, with great experiences all round. Thanks for the recommendation – we’d love to welcome you back on another adventure soon!

Rated 5 out of 5 stars

Gustavo

Gustavo, our tour guide was amazing . He really cares about the well being of everyone in the group.

June 15, 2025
Unprompted review
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Reply from Expat Explore Travel

We're so pleased to hear how much you appreciated Gustavo’s care and attentiveness throughout the tour. He truly has a gift for making everyone feel looked after, and we’ll be sure to pass along your kind words. We hope to welcome you on another adventure soon!

Rated 3 out of 5 stars

We loved the countries that we…

We loved the countries that we travelled to. The tour was a great eye opener for Europe. Offering us little tastes of where we would love to revisit one day. What we found though was that our tour guide was lacking the knowledge and experience for most of the countries we visited. He was not very invested in the travellers and we felt that he was interested in getting through the trip. Personality was pretty flat, and was googling information before arriving at destinations. Obviously more training was required or not giving him such a big tour to contend with 🤷‍♂️However, we have travelled with the company before and the previous tour guide was fantastic! Ps this message is by Effie, Aari’s mum.

June 2, 2025
Unprompted review
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Reply from Expat Explore Travel

Thank you for sharing your honest feedback. We're so glad to hear that you loved the countries visited and that the tour gave you a great introduction to Europe – that’s exactly what we hope for with our itineraries!

We’re truly sorry to hear that your experience with the tour leader didn’t meet expectations, especially after having such a positive one on your previous trip. This is not the standard we strive for, and we take comments like this seriously.

If you're willing, please email us at info@expatexplore.com with more details about your tour (such as your booking number or the travel dates), so we can investigate further and follow up appropriately.

We really value returning travellers like yourself, and we appreciate you taking the time to point out both the positives and areas where we can improve. We hope to have the chance to welcome you on another Expat Explore tour in the future.

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Rated 5 out of 5 stars

Great value

Great value . The complete package was most interesting and very well executed . Flawless.
The value was also very good as almost everything was included .

June 8, 2025
Unprompted review
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Reply from Expat Explore Travel

We're delighted to hear you found the tour well-organised, engaging, and value for money. It's fantastic to know that the itinerary and inclusions made for such a smooth and enriching experience. We look forward to having you join us on another journey in the future!

Rated 5 out of 5 stars

I have travelled with Expat Explore 5…

I have travelled with Expat Explore 5 times now...

They are still my number ONE choice of bus travel option. They choose the highlights of each destination and take you there.
Travel affordable options - but take extra funds with you because this is good accommodation with basic inclusions.
You will need to have funds for extra excursions as well as to add to Expat meals because they include basics - so you must have extra funds if you want to drink more than water at any meal supplied by Expat. Sometimes one has spare time and can do extra things but be prepared to keep up with the tour group times! This is of course very important! Enjoy.. every minute!

June 3, 2025
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Reply from Expat Explore Travel

Thank you for your continued support – five tours with us is such an amazing compliment! We're honoured to be your number one choice for coach travel. It’s great to hear you enjoy the balance of highlights, optional excursions, and the flexibility to explore on your own. Your tips are spot on – being prepared and staying on schedule definitely helps make the most of every moment. We can’t wait to welcome you back for tour number six!

Rated 5 out of 5 stars

Incredible Experience

Italian Delights was our first trip with Expat Tours, and we weren't disappointed. Our tour guide Ciro and our safe driver Teo were amazing and made our trip extra special. Ciro was so caring, funny and had a lot of incredible knowledge about his homeland Italy.
Ciro also helped us with a dietary issue and made sure he rang every restaurant to make sure the right food was served.
It was an incredible experience, and we saw so much of Italy in our two weeks. There is a lot of walking involved so wear comfortable shoes.
We highly recommend Expat tour and we be looking at booking another tour in the near future.

June 17, 2025
Unprompted review
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Reply from Expat Explore Travel

We're thrilled your first Expat tour was such a memorable one. Ciro and Teo make a fantastic team, and it's lovely to hear how well they looked after you – especially with the extra care around dietary needs. Exploring Italy with someone so passionate about their homeland really does make the experience even more special. Thank you for the recommendation – we can’t wait to welcome you back on your next adventure!

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