I have dealt with EVC for 10+ years and they look after our whole fleet of vans and cars. There is always such a positive response when dealing with Dionne Martin and Michelle Nunns from initial lea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Once again it was an absolute delight doing business with EVC! Ben was amazing, so professional & yet such a warm personality. Joseph played his part too, given the tight deadline we were working to.... See more
Company replied
Did extensive research on my new replacement lease car and found these guys online. The communication from first contact to delivery of the vehicle has been superb. They were the most competitive when... See more
Company replied
We're very pleased with the service we've received from James & Michelle at Express Vehicle Contracts. We have been kept informed at every stage of the process and the deal was better than our previo... See more
Company replied
Company details
Written by the company
Whether you’re looking for your next car, a van for your business, or exploring the latest electric vehicles, our team is here to help make the process simple, honest and enjoyable from start to finish. We work with customers all across the UK, taking the time to understand what they actually need, not just what’s on a price list. No hard sell, no confusing jargon — just friendly advice, great communication and support you can rely on. We’re passionate about vehicles, technology and the future of driving, which is why we love sharing the latest models, EV developments and industry insights with our customers and online community. Most importantly, we genuinely care about delivering a great experience. That’s why so many of our customers come back to us time and time again, and recommend us to friends, family and colleagues. If you’re thinking about leasing, we’d love to help. Say Yes to Express.
Contact info
15 Aston Court George Road Bromsgrove Technology Park , B60 3AL, Bromsgrove , United Kingdom
- www.expressvehiclecontracts.co.uk
4.8
Excellent
757 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from the team at Express
Great service from the team at Express
Questions always answered straight away, nothing is too much trouble.
How it should be done, 10/10
November 28, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Daniel, that is such a kind review. We do a lot of training with the team and state communication is king. It is great to hear that we delivered in helping you with your lease. Really appreciate you taking the time to post a review.
Knowledgeable Friendly Efficient.
Knowledgeable Friendly Efficient.
Thanks
November 25, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Andrew, great to see we delivered ! Thank you for choosing us to assist you with your lease.
The entire team were helpful throughout…
The entire team were helpful throughout the process of my transaction. There were continuous updates from Michelle and James who responded promptly to all my questions and most importantly, the vehicle I received was as specified.
November 14, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Sir/Madam, Michelle and James were very pleased to see the review so thank you for taking the time to post about your experience. Happy Motoring.
A perfect process.
This was a perfect transaction from start to finish, every step was followed up by a phone call to make sure all was ok. It makes such a change to be told how things were going, even the delivery driver phoned the night beforehand to make sure the timings were ok. Car was even washed before arrival as it was driven to myself. Great company!
November 18, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Balster, thank you so much for posting a review about your experience. We cannot take credit for everything as we work with a great dealer network who want to make sure that new car experience is the best for the end user. Communication is key and it is great we delivered on that. Thank you for order with us.
Always helpful whatever the request
Excellent service as always from the team. Nothing is too much trouble and Michelle and Carmel always try to help wherever they can. Even when i made a change part way through the process!
Highly recommend Express vehicle Contracts
November 13, 2025
Unprompted review
Reply from Express Vehicle Contracts
Hi David, that is very kind of you to post a review. You have been a longstanding client and your business is appreciated. Michelle and Carmel were very happy to receive the positive post. Thank you!
Great customer service from all team…
Great customer service from all team members. Understanding my requirements for a transaction and keeping me informed
November 7, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Sir/Madam, thank you very much for posting a review. It is great that several members of the team looked after you. Thank you for your order.
Excellent, quick service. Knowledgeable and helpful.
Thank you very much to Carmel and Joseph. They were very helpful all the way through and Joseph was very quick to respond to any questions that i had. Very happy with my new Ford Ranger, and i look forward to working with Express in the future for my vehicle needs!
November 5, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Grant, we are very happy to hear that Carmel & Joseph looked after you with your current lease. The Ranger is a great seller. It was an amazing deal and we were glad to be able to assist you. Thank you for posting the review it is appreciated.
Reply from Express Vehicle Contracts
Dear Tony, really appreciate you taking the time to post a review ! Glad we delivered a great service for you.
Spoke to Ben Shepherd from initial…
Spoke to Ben Shepherd from initial order to delivery he was outstanding. He kept me informed at all stages of the order. All the people I spoke to along the order journery were excellent.
A blessing to have dealt with.
Thankyou very much.
October 6, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Khan, Great to hear that Ben and the team looked after you with your lease. That is very kind of you to take the time to post a review. It is appreciated. We are here throughout the lease if you need anything. Thank you
Michelle and Carmel are outstanding…
Michelle and Carmel are outstanding offering top class hyper responsive service at all times , I have been a loyal client for over 7 years and counting .
October 1, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Ritchie, repeat customers are what makes this all worthwhile. Michelle and Carmel were very happy to receive the post so thank you for taking the time. If you need anything please let either of them know. Thank you
Once again it was an absolute delight…
Once again it was an absolute delight doing business with EVC! Ben was amazing, so professional & yet such a warm personality. Joseph played his part too, given the tight deadline we were working to. Electric car arrived fully charged, what’s not to love?
October 2, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Theresa, how lovely of you to post a great review. Ben and Joe were very happy to read your post. The team work hard to do a good job so it is great to hear when it goes well. We really appreciate your feedback. Happy Motoring !
Had a really good experience with…
Had a really good experience with Express Vehicle contracts. They made the process really smooth and stress free.
Special thanks to Joe, Harry and James for all their help!
October 1, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Maryam, it's so lovely to hear that the team looked after you. It is always nice when you have a great experience with several staff it means something is working well ! We are here to assist throughout the lease. Thank you for choosing us !
We've just ordered a vehicle with…
We've just ordered a vehicle with Express and couldn't be happier. There was a long lead time on the car due to popularity but they kept me informed every couple of weeks on the progress. Would highly recommend.
The Nottingham Window Co.
September 30, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Sir/Madam, we really appreciate the feedback. Communication is key and we instill in all the staff to keep the customer informed for good or for bad. We want the vehicles out ASAP. Recommendations are so important to us so thank you for saying you would highly recommend. Thank you.
Great service once again!
I had a very specific car in mind – exact spec, tight budget, and a short timeframe. Carmel and Michelle went above and beyond, hunting everywhere until they found a stock car that ticked every box. Super helpful, kept me in the loop the whole time, and made the whole process really easy. Would definitely recommend them!
September 25, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Brown, thank you so much for ordering with us. It was a pleasure to deal with you and your wife. Michelle and Carmel were happy to assist you. Thank you for taking the time to post a review.
5* service from Express Vehicle
5* service from Express Vehicle. Kayleigh was an absolute delight to deal with. She kept me well informed and nothing was never too much. I will certainly be back in touch once my lease is up.
September 23, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Susan, thank you for a lovely review about your experience with us and especially Kayleigh. Happy Motoring.
Great experience with this company from…
Great experience with this company from start to finish, prompt communication and always kept me in the loop with everything from the time of order to the delivery date. Shoutout to all the staff that I dealt with, who were always very polite and helpful and were always very happy to help. Would definitely recommend this company for anyone looking to lease a vehicle!
September 17, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Sal, how lovely to hear that all the staff were extremely helpful during the process. Communication is very important to us. We really appreciate your feedback. Thank you.
Five stars all the way for EVC
Five stars all the way for Express Vehicle Contracts! Harry was an absolute legend and made securing my new vehicle lease an incredibly smooth and positive experience. The team went above and beyond to find the perfect terms for me, and I was consistently kept in the loop. Harry's regular communication and dedication truly made the difference. The service from start to finish was flawless, and I can't recommend them highly enough!
July 1, 2025
Unprompted review
Reply from Express Vehicle Contracts
Der Hasan, Thank you for choosing us to help you with your lease. Harry said you were great to deal with. Great to hear that we went above and beyond. Thank you.
Excellent service and follow up
Excellent service and follow up. Josh and Joe were both amazing.
September 15, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Harjinder, it is great to hear that Joe and Josh looked after you. Joe is new to the team and this was his first review and he was over the moon. Thank you for your time in posting review.
Fantastic service
Fantastic service - always happy to help and quick to answer any queries.
September 12, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr McCann, we really appreciate you taking the time to post about your experience with the team. Thank you for choosing us to assist you.
Informed and updated every step of the…
Informed and updated every step of the way. Very good service.
August 7, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Chris, thank you for taking the time to post a review. It is great to hear that the team looked after you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.