I have dealt with EVC for 10+ years and they look after our whole fleet of vans and cars. There is always such a positive response when dealing with Dionne Martin and Michelle Nunns from initial lea... See more
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Review summary
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Once again it was an absolute delight doing business with EVC! Ben was amazing, so professional & yet such a warm personality. Joseph played his part too, given the tight deadline we were working to.... See more
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Did extensive research on my new replacement lease car and found these guys online. The communication from first contact to delivery of the vehicle has been superb. They were the most competitive when... See more
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We're very pleased with the service we've received from James & Michelle at Express Vehicle Contracts. We have been kept informed at every stage of the process and the deal was better than our previo... See more
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Company details
Written by the company
Whether you’re looking for your next car, a van for your business, or exploring the latest electric vehicles, our team is here to help make the process simple, honest and enjoyable from start to finish. We work with customers all across the UK, taking the time to understand what they actually need, not just what’s on a price list. No hard sell, no confusing jargon — just friendly advice, great communication and support you can rely on. We’re passionate about vehicles, technology and the future of driving, which is why we love sharing the latest models, EV developments and industry insights with our customers and online community. Most importantly, we genuinely care about delivering a great experience. That’s why so many of our customers come back to us time and time again, and recommend us to friends, family and colleagues. If you’re thinking about leasing, we’d love to help. Say Yes to Express.
Contact info
15 Aston Court George Road Bromsgrove Technology Park , B60 3AL, Bromsgrove , United Kingdom
- www.expressvehiclecontracts.co.uk
4.8
Excellent
757 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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5 star Express Vehicles
Really great all round experience with Ben and Ryan through Express Vehicle Contracts. Excellent communication throughout. Would highly recommend
July 22, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr McSheffrey thank you so much for posting a lovely review on your experience with us and especially Ben and Ryan. It is appreciated. Happy Motoring.
Shocking service
I ordered a JLR Defender back in November 2024, when I ordered it I paid an administration fee of £245.00 plus vat, I was told it would be 6 months to build the car, in March I was told there was a delay until September. I accepted this, on the 23rd of July 2025 I was told JLR have stopped making this model, the price would go up and I would have to wait until 2026 for the vehicle but could still not advise on how much it was going to be and when, I informed my contact I wanted a refund, I was told the administration fee was non refundable as they had carried out work on this but I could cancel the lease agreement! this is not acceptable, they have not full filled the contract, they think they have! don't pay the administration fee!
July 28, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Smith, I have been responding to you today and we have logged a complaint internally today. This is a JLR Jaguar Landrover industry wide issue whereby THEY have ceased production and changed model year and increased the price. We state on our orders that Landrover do not price protect. We made one error on the update on the 14th May with an ETA that we corrected within the hour to confirm that the vehicle was still in the holding pool waiting allocation. You are told at the beginning of the process the administration fee is not refundable. You signed to say you agreed and accepted this. We are just as frustrated as you are. We are not paid until approximately a month after delivery. It costs us money the longer the vehicle is on order. I have emailed you continually today trying to come up with a resolution. I completely understand your frustration and it is your right to post a review. We hope to be able to come up with a resolution for you that is acceptable. Thank you Carmel Rouse Director and owner.
I just want to thank EVC for their…
I just want to thank EVC for their excellent service. Having never leased before it was a bit of a culture change from the PCP and purchase environment I have been used to.
This was a much more pleasant way to get a car. I was contacted regularly and kept informed of the progress from order to delivery at my home at a date of my choosing. thanks in particular to Ryan Bains and Harry Adams
July 24, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Wright, what a lovely review. Thank you for taking the time to post about your experience. Communication is really important to us so great that the team delivered. Harry and Ryan were thrilled to be mentioned. Thank you for choosing EVC! Happy Motoring.
New car lease
Ben and Ryan made my whole experience perfect! Loving my new car and would recommend these guys to anyone looking to lease a new car
July 22, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Stark, thank you so much for stating that you will recommend us. Recommendations are so important to us. Ben and Ryan were very happy to assist you and very happy with the post. Thank you for selecting us to assist you with your lease. We are here if you have any queries throughout the lease.
All the team are always helpful and…
All the team are always helpful and friendly and always put you at ease.
July 23, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Ms Thompson, we really appreciate you taking the time to post about your experience using us to assist you with your lease. We work hard on training so great to hear that you had great service.
Excellent service
Carmel & Michelle provided an outstanding service from providing competitive quotes though to completion. Fully recommend using Express Vehicle Contracts.
July 17, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Picton, Carmel and Michelle were very happy to be able to assist you. We work hard to deliver a seamless service. Thank you for choosing us.
Dionne and michelle have made this…
Dionne and michelle have made this process so so easy. Gone over and above in every single point of the lease set up and delivery!!! can not fault this company!!!!!
July 3, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Curtis, Dionne and Michelle were so made up to see this post. We always share with the whole team our reviews. Thank you for choosing us to help you. We are here throughout the lease if you have any queries.
BMW i4 M50 experience
From the outset great communication and a very quick turn around
car arrived and perfect for my needs thank you so much i would highly recommend Express Vehicle Contracts and James
July 2, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Waldron, James was very happy to be able to assist you and find you a great deal. He said you were great to deal with. Thank you for choosing us to help you. We love it when people say that they will recommend us. Thank you for your great review.
Ryan and Harry Were Fantastic – Highly Recommend!
Absolutely brilliant service from start to finish! Ryan and Harry at Express Vehicle Contracts made the whole process completely hassle free. They ordered my car, kept me fully updated, and were always available to answer any questions- nothing was ever too much trouble.
I was thrilled to receive the car earlier than planned, and the delivery was quick and easy! What really stands out is their ongoing support, any time I’ve had a concern, I’ve been able to call them and they’ve looked into it and got back to me straight away.
Genuinely one of the best customer service experiences I’ve had. Highly recommend!
Thank you again, Harry and Ryan :)
July 1, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Sir/Madam, thank you so much for taking the time to review your experience with our company. We work very hard to ensure that the customer journey on the vehicle order goes as well as it can. Occasionally things go wrong which are out of our control. It is great to hear that the team looked after you so well and exceeded your expectations. We are here to assist during the length of your agreement if you have any queries. We really appreciate your feedback and Harry and Ryan were very happy. Happy Motoring.
Seamless Car Buying Experience
Seamless Car Buying Experience – Thank You! Express Vehicles Contracts🚘
From the very first phone call, I knew I was in good hands. The team at [Express Vehicle Contracts] were not only professional but genuinely helpful and easy to talk to. They listened carefully to what I needed and answered all my questions without any pressure or pushy sales talk.
By the time I knew what vehicles I had in mind, they already came back with quotes that I was happy with and ready to proceed. They made sure the process was quick, smooth, and completely stress-free. On a high note, my car arrived earlier than expected, which I was thrilled about!
Huge thank you to the entire team, especially Ben, Harry, Ollie, and Ryan, for making what can be a daunting process feel simple, exciting, and well-supported. Ben, your outstanding support was invaluable. Harry, your exceptional service made all the difference. Ollie, your attention to detail was fantastic. Ryan, your helpfulness was greatly appreciated. I couldn’t have asked for a better experience. Highly recommend!
Kindest regards,
Mr Karim
June 30, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Karim, what a lovely review. Thank you for taking the time to post such a detailed summary. It is great to hear that some of the members of the team that you spoke with all provided excellent service. We work hard to try and make the process as easy as possible. As one of the owners of the business it makes us very proud when the team go above and beyond. They are all invested in ensuring that the client has a great experience. Thank you for choosing us to assist you.
Reply from Express Vehicle Contracts
Dear Zee, really appreciate you posting that you had a great service from Harry and the team. Thank you for your trust in us.
Absolutely amazing service from Dan…
Absolutely amazing service from Dan Griffiths and love my new car :)
June 27, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Ms Speller, Dan was thrilled to hear that you had a great experience with him and the team looking after you. It is great to hear that you love your new car! That's the most important thing.. enjoy your lovely new vehicle.
Absolutely brilliant service from Josh…
Absolutely brilliant service from Josh and Ryan. First time leasing for me and they have made it so easy and stress free. Regular updates on my vehicle and nothing was too much trouble for the guys when asking questions or advice. Would definitely recommend. Thanks both.
June 24, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Ms Wallace, first time leasing can be very stressful and daunting. It is brilliant to hear that Josh and Ryan looked after you and answered all your questions. We invest a lot of time in training and ensuring that the customer journey exceeds expectations. Thank you for choosing us to assist you. Happy Motoring.
Pefect experience
Perfect experience, no hassles. Asked for van security locks, roof rack - no a problem. Delivered as requested. Delivery driver very proffesional.
June 20, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Gibb, thank you for a great review. Great to hear that we looked after you so well. We do not see the vehicles or have any control over the delivery drivers so it is great to hear that it all went smoothly. Any queries please let us know. Thank you for your time.
Another great experience with EVC
New car day today and Another seamless delivery and collection down to the team at Express Vehicle Contracts.
I have dealt with this company throughout the process and it’s been a pleasure, friendly, very knowledgeable and organised.
Always willing to look at costs and develop a solution to suit my needs and ensure I get into the right vehicle for the best deal available.
Excellent service from the first engagement through to collection of the vehicle by professional people who are realistic about the condition of the vehicle.
I wouldn’t go anywhere else
June 17, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Kane, we are so grateful that you have posted this review. We really appreciate repeat clients in addition to new clients as it means we are doing something right. We work with members of the team to ensure that we try and deliver a great experience. If you have any queries please let us know during the lease. Thank you for choosing us to assist you again.
Trustworthy support and service from the team…
Great support and service from the team at every stage. Far better than other companies that I've dealt with. This team really cared about customer service and made the process of setting up the lease clear and easy. Harry guided me through the process and kept me informed about order status and delivery schedule.
Definitely worth checking out ExpressVehicle Contracts!
June 6, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear John, Thank you for entrusting Harry and the team to assist you. We have worked hard on our process to ensure that the client is kept up to date. Be it good news or bad news communication is key. Really appreciate you taking the time to post about your experience. Thank you.
Great communication and a personal touch
Highly recommend this company. Appreciated the clear and frequent communication throughout. All questions, no matter how daft, were answered. I particularly liked only ever speaking to a couple of people- felt valued as a customer. Thank you. I will be using you again.
June 4, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Emma, that is so kind of you to post about your experience with the team. It is lovely to hear that the team looked after you so well. We instill into the team the importance of the experience for the client with it being the 2nd biggest investment after a house purchase. We are here to help during the lease and we are continually investing in training the team. Thank you for choosing us to assist you.
Very Easy Process
This is the first time I have used Express Vehicle Contracts and I have been very impressed with every aspect of them arranging my lease. Dan was fantastic answering lots of questions I had initially, he was very patient and knowledgeable and made the whole process easy. Ryan kept me regularly informed with delivery dates and helped me to get organised with relevant paperwork when my car arrived slightly early, much to my delight!
I will definitely use them again in a couple of years time and have had no hesitation recommending them to friends. Thanks guys!
May 23, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mrs Wiltshire, Dan is a great knowledge person having worked in dealerships and we are proud to have him and Ryan as part of our team. They work hard to ensure where possible that the customer has a great experience. We invest heavily in training to ensure that the team are kept up to date with changes in our industry. It's brilliant when the vehicles arrive ahead of schedule. We do not make the vehicles and have to rely on updates and supply from the manufacturers. Thank you for stating you are happy to recommend us. We thrive on recommendations. Thank you for taking the time to post about your experience.
Great service beginning to end with…
Great service beginning to end with getting the new car and having the old car picked up. Would definitely recommend.
May 13, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Kam, great to hear that you are a returning customer and we assisted with the new and old vehicle. Thank you for choosing us again ! Happy Motoring.
From placing the order all the way…
From placing the order all the way through to delivery the customer service, communication and friendly team have been 5 star. I mainly dealt with Ryan and Ben and they have been amazing.
Highly recommend based on my experience 👍
May 7, 2025
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Bridge, thank you so much for taking the time to post a review about your experience in dealing with Express. Ben and Ryan work very hard to look after all clients so it is great that they did indeed look after you. Thank you for choosing us to assist with your lease. Happy Motoring.
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