Great live support!!
I had mailing issues and the live chat support was excellent. The order arrived in less than 48 hours and in great condition. Highly recommend. Thank you!!
November 24, 2025
Reply from eXtremeBit
Thanks!
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Company details
Written by the company
Azienda italiana leader nel commercio B2B e B2C di prodotti Informatici ricondizionati quali PC Desktop, Notebook, Monitor, TV, Stampanti e IT components.
Contact info
Via Romandola Superiore 51, 84022, Campagna, Italy
- 082845475
- info@extremebit.it
- www.extremebit.it
4.6
Excellent
330 reviews
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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The PC arrived with shockingly poor…
The PC arrived with shockingly poor packaging—no internal protection for fragile components.
Upon opening, we discovered the CPU fan completely detached and rolling freely inside the case, likely damaged during transit.
UPS mishandled the delivery, adding to delays and risk.
This negligence cost us valuable project time and left us without a functioning workstation.
September 8, 2025
Unprompted review
Reply from eXtremeBit
[IT]
Gentile Cliente,
La ringraziamo per aver condiviso la sua opinione su Trustpilot. Abbiamo richiesto, tramite l'apposito strumento, il suo nominativo per poter risalire all’ordine effettuato e offrirle l’assistenza necessaria.
Non avendo ricevuto alcun riscontro da parte sua, ci risulta difficile verificare quanto riportato nella recensione. Tuttavia, il nostro servizio clienti rimane a sua completa disposizione per qualsiasi chiarimento o supporto.
La invitiamo a contattarci qualora desiderasse approfondire la questione. Grazie per l’attenzione.
[EN]
Dear Customer,
Thank you for sharing your feedback on Trustpilot. We have requested your contact details through the appropriate tool in order to trace your order and provide you with the necessary assistance.
Unfortunately, we have not received any response from you, which makes it difficult for us to verify the accuracy of your review. That said, our customer service team remains fully available and ready to assist you at any time.
Please feel free to reach out if you wish to discuss the matter further. Thank you for your attention.
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