Eyelounge Reviews 1,853

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Sadly the product we purchased wasn't suitable for the purpose we wanted it for. However the customer service at Theo's company is excellent, I can't give them credit enough for the way my issue has b... See more

Rated 4 out of 5 stars

Hi you sent a email on 23rd November saying order will be created then 26th November saying getting order ready then didn’t receive email until 1st December saying it was being dispatched. I hope it c... See more

Rated 5 out of 5 stars

Ordered a years supply of Macushield for the second year running, helpful member of staff confirmed the use by date was ok. Package arrived promptly and sensibly with the tablet blister packs removed... See more

Rated 5 out of 5 stars

The packaging of my order complicated its delivery. A previous order of identical quantity had been decanted from its retail box and the blister packs given rubber bands to keep them tidy so that the... See more


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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Rated 5 out of 5 stars

Good service

Sadly the product we purchased wasn't suitable for the purpose we wanted it for. However the customer service at Theo's company is excellent, I can't give them credit enough for the way my issue has been responded to. I would happily use Eyelounge again.

January 16, 2025

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