Fairview Windows Ltd Reviews 

208
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional quality of the windows and doors, noting that installations are carried out smoothly and efficiently from start to finish. People frequently highlight that the polite and professional staff work hard and always leave homes impeccably clean and tidy after finishing the job. Though some customers experienced unexpected scheduling delays and had to contact the office multiple times to chase up necessary documentation or administrative updates. A few reviewers also noted that office communication could sometimes be frustrating and lacked the responsiveness experienced during the actual fitting process.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professional, polite, and... See more

Staff

Consumers find staff to be exceptionally polite, professional, and efficient throughout the entire process.... See more

Product

Users describe positive interactions with product, expressing great satisfaction with the quality and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high standards of... See more

User experience

Customers consistently note positive experiences with user experience, finding the entire process smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish the whole experience was seamless, Tony and Craig who fitted them worked non stop and always left everywhere clean and tidy. we cannot fault the service we received in anyway an... See more

Company replied

Rated 5 out of 5 stars

Great experience from beginning to end. All really lovely people from Martin who priced up for us to the surveyor and the fitters. We love our windows and new French doors. We haven't had all the wind... See more

Company replied

Rated 5 out of 5 stars

Had replacement windows and a front entrance door fitted in February 2025 and everything was carried out brilliantly. In February 2026 we decided to replace the rear entrance door, plus the windows... See more

Company replied

Rated 5 out of 5 stars

I had a rock door installed by this company 8 years ago which developed a small crack on one of the panels. I contacted Fairveiw to ask for advise and they replaced it within 2 weeks without any quibb... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Conservatory Specialist
  3. Door Supplier
  4. Glazier
  5. PVC Windows Supplier
  6. Window Installation Service

Written by the company

Trusted for Over 43 Years – Fairview Windows About Us: Welcome to Fairview Windows, a name synonymous with quality and reliability in the North West for over four decades. Since our establishment, we’ve been proud to transform homes with our superior windows, doors, conservatories, and extensions. At Fairview, we believe that home improvement is more than just a project; it’s about creating spaces where memories are made. Our commitment to exceptional craftsmanship and customer satisfaction has made us a trusted name in the region. Why Choose Fairview Windows? - Unmatched Experience: With 42 years of expertise, we’ve honed our skills to deliver results that stand the test of time. - Comprehensive Services: Whether it’s upgrading your windows, installing a secure, stylish door, or building a bespoke conservatory or extension, we’re equipped to handle projects of all sizes. - Customer-Centric Approach: Our friendly team works closely with you from start to finish, ensuring your vision becomes reality. - Quality Guaranteed: We use only the best materials and the latest techniques to ensure durability, energy efficiency, and a flawless finish. Join the thousands of satisfied customers who have trusted Fairview Windows to enhance their homes. Discover how our experience, dedication, and attention to detail make us the go-to choice for homeowners across the North West. Fairview Windows – Setting the standard in home improvement for over 43 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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1-star

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4.8

All reviews

(208)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply the best

This company kept us informed of everything that was going to happen by email from going into their showroom to completion .
They arrived on time ,their work was 1st class couldn’t find fault with anything.
This is the second time we have used Fairview and would recommend them to anyone.

August 8, 2025
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you so much, Carol, for your wonderful feedback and for choosing us again. We’re delighted to hear that you felt kept informed throughout and that everything went smoothly from start to finish. It’s always a pleasure to work with returning customers, and your recommendation means the world to us.

— The Fairview Windows Team

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Rated 5 out of 5 stars

We've just had a new front door and…

We've just had a new front door and wall mounted letter box installed by Fairview. Both the door and the finish of the installation are of high quality. There was a slight misunderstanding related to the order but upon discovery this was rectified quickly and professionally. Highly recommended.

July 28, 2025
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you so much, John, for your kind words. We’re really pleased to hear you’re happy with the quality of your new front door and letter box. We appreciate your understanding with the small order mix-up and are glad it was quickly put right. We hope you enjoy your new door for many years to come, and your recommendation means the world to us.

— The Fairview Windows Team

Rated 5 out of 5 stars

Conservatory built in 1998 same company back to replace doors and windows 2025

Have used Fairview for 3 decades still working to the same standard, fine trade's men, always pleasant and punctual and clean up always that's why I gave them 5 stars great local company

July 21, 2025
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you so much for your incredible loyalty over the past three decades. It means a great deal to us that you’ve trusted Fairview since your conservatory was built in 1998, and we’re proud to still be delivering the same high standards today. We’ll be sure to pass on your kind words to the team – they’ll be delighted to know their workmanship, punctuality, and care continue to make such a difference. Your 5-star review and support of a local company like ours really does mean the world.

— The Fairview Windows Team

Rated 5 out of 5 stars

Brilliant as always

Brilliant as always. Great customer service & workmanship. Fitters friendly and professional. Office staff super friendly and helpful.

July 29, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Thank you, Caz, for your lovely feedback. We’re so pleased to hear that both our fitters and office team made the experience a positive one for you. Delivering great service and workmanship is what we aim for every time, and it’s wonderful to know we’ve achieved that again. Your support is very much appreciated!

— The Fairview Windows Team

Rated 5 out of 5 stars

Jill from Fairview windows was very…

Jill from Fairview windows was very helpful as l moved recently and she was able to transfer the balance of the warranty. I was very grateful as l had a leak in the Conservatory and it was sealed by John who was very pleasant and helpful. A credit to Fairview windows and l would certainly recommend them
Stephen Galloway

August 1, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Dear Stephen,

Thank you so much for your kind words.

We’re really pleased to hear that Jill was able to assist you with transferring the warranty and that John was able to help resolve the issue promptly. Both Jill and John are true assets to our team, and your feedback will mean a great deal to them.

We’re grateful for your recommendation and glad we could provide support during your move. If you ever need anything in the future, don’t hesitate to reach out.

Warm regards,
The Fairview Windows Team

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Rated 5 out of 5 stars

Excellent from start to finish.

Excellent from start to finish. Everyone I had dealings with was very friendly and helpful. The installation guys went above and beyond doing a great job. So neat and tidy. I would definitely recommend this company. And will be using them again in the future. Many thanks Fairview Windows.

July 23, 2025
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you so much for your kind words and recommendation! We're thrilled to hear that your experience with Fairview Windows was excellent from start to finish. Our team always aims to be friendly, helpful, and go the extra mile — so it's great to know the installation team impressed you too.

We truly appreciate your support and look forward to helping you again in the future.

Many thanks,
The Fairview Windows Team

Rated 5 out of 5 stars

Great Quality & Service

Great quality product at a good price and installed with care

July 15, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Thank you, Mr Ellis! We're delighted to hear you’re pleased with the quality of our products and the care taken during installation. We always aim to provide great value and service, so your feedback means a lot to the team.

Thanks again for choosing Fairview Windows!

Best regards,
The Fairview Windows Team

Rated 5 out of 5 stars

Excellent Aftercare Service by Jill and Norman

I first used Fairview Windows (Widnes) in 2016. Since then I have several more windows and doors installed by the company.

Alongside their quality products and professional installation, is the excellent Aftercare Service. The front of house team support is provided by both Jill and Norman. Both of them are friendly and work hard to make sure everything is satisfactory. It's this aftercare that makes me a returning Fairview customer!

July 23, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Thank you so much, Dawn, for your continued trust in Fairview over the years!

We're absolutely delighted to hear how happy you've been with both our products and the service you've received – especially from Jill and Norman. Our team takes great pride in ensuring every customer feels supported long after installation, and your kind words really mean a lot.

We’re grateful for your loyalty and look forward to helping you again in the future.
– The Fairview Team 💙

Rated 5 out of 5 stars

Great communication

Great communication. Great job. Very professional and helpful. Highly recommended

July 24, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Thank you for the fantastic feedback! We're so pleased to hear you were happy with the communication and the service provided. We'll be sure to pass your kind words on to the team. Your recommendation means a lot to us – thank you for choosing Fairview!

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Rated 5 out of 5 stars

Great service

Arrived on time, very friendly, left no mess. Very pleased with the window. Would definitely use again and recommend

June 20, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Thank you, Kathleen!
We’re so pleased to hear you’re happy with the service and your new window. The team always aims to be punctual, professional, and tidy – so it’s great to know we delivered! We really appreciate the recommendation and look forward to helping you again in the future.

– The Fairview Team 💙

Rated 4 out of 5 stars

Overall a good experience…

Overall a good experience but more information and advice should have been given on sound insulation for houses on busy roads. Operationally good but perhaps lacking a little in customer service skills. However, the windows are a good quality product and look great.

June 3, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Thank you for your honest feedback, Dave.

We’re really pleased you’re happy with the quality and appearance of the windows, and that everything ran smoothly overall. We also appreciate your comments regarding sound insulation and customer service – we’ll take this on board to improve the experience for future customers, especially in homes near busy roads.

Thanks again for choosing Fairview – we value your support.

– The Fairview Team

Rated 5 out of 5 stars

Excellent

The quality of the products and the service provided by the fitter was excellent.

June 23, 2025
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you, Gareth! We're thrilled to hear you were pleased with both the product quality and the service from our fitter. We'll be sure to pass on your kind words to the team. Thanks again for choosing Fairview! 👏😊

Rated 5 out of 5 stars

Superb installation

Apart from a personal issue with the scaffolding company (not Fairview's fault) and an issue with the operation of the door handles (they work, perfectly adequately, but just not as efficiently as I would like) this was a good experience. The guys (Craig & Tony) turned up on time, worked conscientiously through the day, never took a full hour for their lunch break. Each day the dust sheets went down, every evening that came back up, all debris cleared away daily. A superb job done, and we would have no hesitation in recommending Fairview.

June 9, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Thank you so much for your kind words and detailed feedback.

We’re really pleased to hear you were happy with the installation and that Craig & Tony made a great impression – they take real pride in their work, and it shows. We're sorry to hear about the issues with the scaffolding company and your thoughts on the door handles – we’ll certainly take that on board.

Your recommendation means a great deal to us, and we’re grateful for the opportunity to work on your home.

Best regards,
The Fairview Team

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Rated 5 out of 5 stars

Very professional

Very professional. The fitters Tony and Craig were very friendly and cleaned up as they went along. The whole experience from start to finish was great. Would highly recommend Farview Windows. From Lyn Marsh

May 14, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Thank you so much, Lyn, for your kind words and glowing recommendation.

We’re delighted to hear that Tony and Craig made such a great impression — they take real pride in their work, and we’ll be sure to pass on your praise. It's fantastic to know your experience with Fairview was smooth from start to finish.

Thank you again for choosing us!

– The Fairview Team 🏡✨

Rated 5 out of 5 stars

This is the second time we have used…

This is the second time we have used Fairview. We were kept updated at every step and all aspects were very professional.
The doors and windows we had fitted are excellent and the finish is great.

June 23, 2025
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you so much for coming back to Fairview again!

We're delighted to hear you’re pleased with the service and the quality of your new doors and windows. We always aim to keep our customers informed every step of the way, so it’s great to know that came across. Your kind words mean a lot to the whole team – thank you for choosing us once again!

Rated 5 out of 5 stars

A well trusted local company

Our windows and doors were fitted to the highest standard by two of the best and skilled fitters I have ever met
Craig & Tony did an exemplary job leaving the house spotless each day
Plus two of the nicest people you could wish to meet pats on the back around ( give em a raise
With all the neighbours and friends saying how nice the door’s and windows looked
A easy going pleasant experience all round with no hi pressure sales
Well done Fairview

June 22, 2025
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you so much for your wonderful feedback!

We’re thrilled to hear you had such a positive experience with Fairview. Craig and Tony will be over the moon to read your kind words — they take great pride in their work, and it shows! We’ll be sure to pass on your praise (and the hint about a raise!).

It’s also lovely to hear that your neighbours and friends have complimented the finished look — that’s the best kind of endorsement. We’re glad you appreciated the no-pressure approach too — it’s how we believe home improvements should be.

Thanks again for choosing Fairview, and for taking the time to share your experience.

Rated 5 out of 5 stars

Very professional service

Very professional service with excellent communication throughout. Delighted with the door.

June 30, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Thank you, Paul, for your fantastic review.

We're so pleased to hear you're happy with the professional service and communication throughout – and that you're delighted with your new door! It means a lot to us that you chose Fairview, and we truly appreciate your feedback.

– The Fairview Team 🚪👍

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Rated 5 out of 5 stars

Clear communication throughout

Clear communication throughout, punctual fitter arriving at specified time, clean installation & Great Product.
Would recommend.

July 7, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Thank you,

We really appreciate your kind words. It’s great to hear that our communication, punctuality, and installation met your expectations – and even better that you're happy with the product.

Thanks again for recommending us!
– The Fairview Team

Rated 5 out of 5 stars

From the first phone call to the…

From the first phone call to the fitting I cannot fault the company in anyway. The windows look great and I highly recommend Fairview to anyone who will listen. Anne and Jeff.

July 3, 2025
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you, Anne and Jeff!

We're so pleased to hear your experience with Fairview was faultless from start to finish. It means a lot to know you're happy with your new windows and recommending us so highly.

Thanks again for choosing Fairview!
– The Team

Rated 5 out of 5 stars

We had a UPVC porch door fitted by…

We had a UPVC porch door fitted by Fairview a couple of years ago. The door is really good, but it did drop a little.
I contacted them for advice. Within a day they got in touch and sent someone out to fix it.
For me this is customer service at its very best and I would not hesitate to recommend them.
A genuine first class service.

July 7, 2025
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you so much for your kind words and for taking the time to leave this lovely review. We're really pleased to hear you're still happy with your UPVC porch door and even more so that we could quickly sort the minor issue for you. At Fairview, we always aim to deliver reliable, long-term service—so it's great to know you felt looked after. Your recommendation means a lot to us!

—The Fairview Team

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