Fairview Windows Ltd Reviews 

209
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their helpful attitude, efficiency, and ability to always leave homes clean and tidy after finishing. Consumers consistently note that the windows and doors are of exceptional quality, ensuring a smooth and seamless installation process from the initial quote to completion. However, some people mentioned experiencing frustrating delays and having to regularly contact the office to chase up communication and paperwork. A few customers also noted minor issues such as receiving incorrect parts initially or dealing with various unexpected installation hitches.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professional, polite, and... See more

Staff

Consumers find staff to be exceptionally polite, professional, and efficient throughout the entire process.... See more

Product

Users describe positive interactions with product, expressing great satisfaction with the quality and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high standards of... See more

User experience

Customers consistently note positive experiences with user experience, finding the entire process smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish the whole experience was seamless, Tony and Craig who fitted them worked non stop and always left everywhere clean and tidy. we cannot fault the service we received in anyway an... See more

Company replied

Rated 5 out of 5 stars

Great experience from beginning to end. All really lovely people from Martin who priced up for us to the surveyor and the fitters. We love our windows and new French doors. We haven't had all the wind... See more

Company replied

Rated 5 out of 5 stars

Had replacement windows and a front entrance door fitted in February 2025 and everything was carried out brilliantly. In February 2026 we decided to replace the rear entrance door, plus the windows... See more

Company replied

Rated 5 out of 5 stars

I had a rock door installed by this company 8 years ago which developed a small crack on one of the panels. I contacted Fairveiw to ask for advise and they replaced it within 2 weeks without any quibb... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Conservatory Specialist
  3. Door Supplier
  4. Glazier
  5. PVC Windows Supplier
  6. Window Installation Service

Written by the company

Trusted for Over 43 Years – Fairview Windows About Us: Welcome to Fairview Windows, a name synonymous with quality and reliability in the North West for over four decades. Since our establishment, we’ve been proud to transform homes with our superior windows, doors, conservatories, and extensions. At Fairview, we believe that home improvement is more than just a project; it’s about creating spaces where memories are made. Our commitment to exceptional craftsmanship and customer satisfaction has made us a trusted name in the region. Why Choose Fairview Windows? - Unmatched Experience: With 42 years of expertise, we’ve honed our skills to deliver results that stand the test of time. - Comprehensive Services: Whether it’s upgrading your windows, installing a secure, stylish door, or building a bespoke conservatory or extension, we’re equipped to handle projects of all sizes. - Customer-Centric Approach: Our friendly team works closely with you from start to finish, ensuring your vision becomes reality. - Quality Guaranteed: We use only the best materials and the latest techniques to ensure durability, energy efficiency, and a flawless finish. Join the thousands of satisfied customers who have trusted Fairview Windows to enhance their homes. Discover how our experience, dedication, and attention to detail make us the go-to choice for homeowners across the North West. Fairview Windows – Setting the standard in home improvement for over 43 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(209)

113 reviews in the last 12 months

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Rated 5 out of 5 stars

Seamless experience - total peace of mind

(Drs G & M)
Can recommend Fairview windows without any reservations. There are companies out there that are disorganised, poor and in some cases bordering on criminal (experience talking) so it has helped us to read reviews to help guide us. Hope this one helps you.
Fairview have been brilliant from start to finish. Professional, courteous and extremely reliable from the ladies in the office (v easy to contact by phone) to the customers -facers: Steve Pilkington was really outstanding as our initial contact. Several visits and he really went the extra mile to try to make sure he understood our requirements, taking all our concerns very seriously. Nothing was too much trouble and he asked the team to source certain colours and made sure the smallest detail was perfect. The surveyor was great - so helpful. Neil and the lads who did the installation were outstanding. Lovely guys who did a great job, no mess, on time, polite and clear communication about time scales. The windows have increased warmth and decreased noise significantly and look great. 2nd time we have used this company and my Mum has too. Thank you Fairview.

February 24, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Dear Drs G & M,

Thank you so much for your thoughtful and detailed review. We're absolutely delighted to hear that your experience with Fairview Windows was such a positive one – especially knowing this was your second time using us, and that your mum has too!

Your kind words about Steve, Neil, and the entire team – including our office staff – mean a great deal. We’re proud of the service we deliver, and it’s incredibly rewarding to know that you felt supported, listened to, and valued throughout the process.

It’s especially heartening to hear how the new windows have made a noticeable difference to the warmth and noise levels in your home. That’s exactly the kind of outcome we strive for.

Thank you again for taking the time to share your experience – and for your recommendation. It truly helps others in their decision-making, just as you mentioned.

Wishing you many warm and peaceful days ahead,
The Fairview Windows Team

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Rated 5 out of 5 stars

Great service

Great service, excellent quality goods and fitting .

April 17, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Hi Suzanne,
Thank you so much for your kind words! We're thrilled to hear you were happy with the service, quality, and fitting. It means a lot to the team. If you ever need anything else, we're just a call away!

Best regards,
Chris and the Fairview Windows Team

Rated 5 out of 5 stars

a job, well done accused of Fairview for…

I have been accused of Fairview for many years with a number of properties. I always received excellent service from sales to after the sales support team are very friendly and the fitters are well trained clean and tidy. I would highly recommend this company.

April 3, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Hi Mike,

Thank you so much for your kind words and continued support over the years — it genuinely means a lot to us. We're thrilled to hear that you've consistently had a great experience with our team, from sales through to aftercare and fitting. We’ll be sure to pass on your lovely feedback to everyone involved.

Your recommendation is the highest compliment we could receive. Thanks again for choosing Fairview!

Warm regards,
Chris O’Neil
Fairview Windows

Rated 5 out of 5 stars

Good people to have in your home.

Would like to thank Martin for explaining all aspects and showing me what is available nothing was to much trouble. I had a great team of two men, lots of dust sheets everywhere and they had the job done in two days. I had windows, porch and doors fitted and they look great, am so happy, would recommend Fairview to anyone Good price, good product, good company. I paid at the end when I was happy with everything.

September 5, 2024
Unprompted review
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Reply from Fairview Windows Ltd

Hi Julia,

Thank you so much for your kind words and lovely review! We're absolutely delighted to hear you're so happy with your new windows, porch, and doors. It’s great to know Martin was helpful and that the fitting team took such good care of your home – we’ll be sure to pass on your thanks to them.

We really appreciate your recommendation and your trust in Fairview. If you ever need anything in the future, we’re only a phone call away.

All the best,
The Fairview Team

Rated 5 out of 5 stars

Fairveiw windows have a done a good…

Fairveiw windows have a done a good quality job of our windows and doors, reasonably priced and the installation staff were very polite and just got on with the job.I would recommend Fairveiw Windows.

April 1, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Hi James,

Thank you so much for your kind words and for taking the time to leave us a review. We're really pleased to hear you're happy with the quality of the windows and doors, and that our installation team made a good impression – they’ll be chuffed to hear your feedback!

It means a lot that you’d recommend us, and if there's anything else you ever need, don’t hesitate to get in touch.

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Rated 5 out of 5 stars

great company

recently had new roof lanterns fitted .Customer service
from start to finish was excellent Dave and Tyler done a
brilliant job when finished would not have known they
had been here. my wife and i would highly recommend
Fairview for quality and service.
thank you Fairview.
Iain and Linda

March 27, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Hi Iain and Linda,

Thank you so much for your kind words! We're absolutely delighted to hear that you're happy with your new roof lanterns and the service you received. Dave and Tyler will be thrilled to know they made such a great impression — we’ll be sure to pass on your praise.

It means a lot to us that you'd recommend Fairview for quality and service. Thank you again for choosing us, and if there's anything else you need in the future, we're always here to help.

Rated 5 out of 5 stars

Fairview first class from start to finish!

Fairview were contacted to initially replace all windows on the front and side elevation of my property and also the front door. From the initial discussion at their Widnes showrooms with Chris O’Neill through to fitting and commissioning we had a very positive experience. Chris advised on his company’s new products and constructively advised on options. There was no pressure or unease in this helpful process.
Following our initial discussions the job progresses to an assessment stage which resulted in a costing for the job. We were pleased to progress and a surveyor undertook a comprehensive and detailed assessment of the job to finalise the components.

We were so pleased we extended the job to include coordinated and complimentary soffits, gutters and downspouts.

The installation team were careful and considerate while working in and outside the property. Engaging and professional throughout. Really pleased with the completed job and we have had many compliments from friends and family regarding the transformation.

Can’t praise Fairview enough and from start to finish the staff remained engaging, professional and helpful throughout. Would have no hesitation in recommending Fairview to friends or family for a first class job! Well done and thank you.

July 1, 2024
Unprompted review
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Reply from Fairview Windows Ltd

Thank you so much for taking the time to share your experience — it truly means a lot to us. We're thrilled to hear you had such a positive journey from your initial visit at our Widnes showroom right through to the final installation.

It was a pleasure advising you on the best options for your home, and I’m really glad you found the process informative and pressure-free. Extending the project to include matching soffits, gutters, and downspouts was a fantastic choice, and we’re delighted that you’re happy with the end result.

I’ll be sure to pass your kind words on to our survey and installation teams — they’ll be chuffed to hear how much their care and professionalism were appreciated.

Thank you again for your recommendation — we’re honoured and very grateful. Enjoy your beautiful new home transformation, and don’t hesitate to get in touch if we can help with anything else down the line.

Rated 5 out of 5 stars

Very professional

Very professional, they tidied up after themselves, nothing was too much trouble and office staff very friendly. I am 100% satisfied, I would highly recommend

March 28, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Thank you so much for your kind words and fantastic review! We're absolutely delighted to hear that you were 100% satisfied with your experience – from our installation team right through to our office staff. It's always our aim to provide a smooth and stress-free service, and it's great to know we hit the mark for you.

We truly appreciate your recommendation and hope you enjoy your new installation for many years to come.

Rated 5 out of 5 stars

An excellent choice!

Replacing all the windows and doors in our house was a big step for us but we were lucky to be given a recommendation to Fairview when we gathering quotes. Not the cheapest but absolutely excellent in all parts of the process. The administration was top notch, our fitters, Neil and Paul, were superb, and the product itself was even better than we anticipated. I don't hesitate to recommend them.

March 1, 2025
Unprompted review
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Reply from Fairview Windows Ltd

"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Fairview Windows. We understand that replacing all your windows and doors is a big decision, and we're delighted that our team, from administration to installation, made the process smooth for you. Neil and Paul will be especially pleased to hear your feedback! If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new windows and doors!"

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Rated 5 out of 5 stars

excellent from start to finish

From start to finish , we have had a fantastic service from all of the team at Fairview. We were recommended by a friend originally and they came in with a fair price against other companies. We had 3 patio doors and a front door. Beautiful quality and very clean and tidy, the fitters couldn't do enough and answered all my questions. Very good, I would highly recommend.

February 25, 2025
Unprompted review
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Reply from Fairview Windows Ltd

"Thank you for your amazing 5-star review! We’re delighted to hear that you had a great experience with Fairview Windows. Providing top-quality products and exceptional service is our priority, and your kind words mean so much to our team. If you ever need anything, we’re just a call away. Thanks again for your support—we truly appreciate it!"

Rated 5 out of 5 stars

Excellent service from Fairview

Having a new feature window fitted in a couple of weeks by Fairview along with a replacement unit in front door and repair to opening mechanism on window.

So far a fantastic service, excellent communication from Wayne. Speedy and efficient first planning visit last week, surveyor assessment this morning and a repair completed today in the afternoon! Thank You very much Norman 👍

I’ve previously used a cheaper local company for replacement glass but experienced missed appointments and the window unit blown within 6 years out of warranty!.. Fairview has said they give 10 years which is great!

Would certainly recommend - Well Done Fairview 👍

March 4, 2025
Unprompted review
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Reply from Fairview Windows Ltd

That's fantastic to hear! Thank you so much for your kind words and for sharing your experience. We’re delighted that Wayne, Norman, and the team have provided you with excellent service so far.

At Fairview, we take pride in our communication, efficiency, and quality workmanship, so it’s great to know that’s been reflected in your journey with us. Our 10-year guarantee is all about giving you peace of mind, and we’re confident your new feature window and repairs will serve you well for years to come.

We truly appreciate your recommendation – it means the world to us! If you ever need anything else, don’t hesitate to reach out.

Thanks again, and we look forward to completing your installation soon!

Best regards,
The Fairview Windows Team 🚪✨

Rated 5 out of 5 stars

Excellent professional job

Excellent professional job. Had a conservatory roof fitted and Fairview have been excellent from start to finish.

Sales person was knowledgable and not pushy, the 2 men that fitted the roof were professional and did a quality job. Plasterer and Electrician top notch and the 2 men who came to do the final fix were brilliant.

I would highly recommend this company, I suspect they are not the cheapest but you get what you pay for. We wanted a quality job which is what we got. Thank you.

March 4, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Thank you for your fantastic 5-star review! We truly appreciate you taking the time to share your experience. At Fairview Windows, we’re committed to delivering exceptional service and top-quality products, and it’s amazing to hear we met your expectations. Your support means the world to us and inspires our team to keep going above and beyond. If you ever need anything, we’re always here to help. Thanks again for choosing Fairview Windows

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish , from choosing the design I wanted to getting a quote within 24 hours . Measured up and installed within about 4 weeks . The workmen left it all tidy after they had finished and I love my new windows and doors .

February 5, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Thank you for your fantastic 5-star review! We truly appreciate you taking the time to share your experience. At Fairview Windows, we’re committed to delivering exceptional service and top-quality products, and it’s amazing to hear we met your expectations. Your support means the world to us and inspires our team to keep going above and beyond. If you ever need anything, we’re always here to help. Thanks again for choosing Fairview Windows

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Rated 5 out of 5 stars

First Class Job!

In the last five months we have had two new doors and four new windows fitted by 'Fairview Windows Ltd'. We have now had all our windows and doors replaced by 'Fairview' within the last twelve months.
From the first phone call of January 2024 to the final installation of February 2025, everything was perfect. We are truly delighted with the final results. We would like to thank everyone (Surveyors, Steve, Lee and Neil, Fitters, Adrian, Mike, Tony and Craig) who were involved for doing a first-class, professional job throughout - excellent!

February 14, 2025
Unprompted review
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Reply from Fairview Windows Ltd

"Thank you so much for your kind words and for taking the time to leave us a 5-star review! At Fairview Windows, we’re passionate about delivering exceptional service and top-quality products, and it’s wonderful to hear that we’ve met your expectations. Your feedback means the world to us, and it motivates our team to continue going above and beyond for our customers. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing Fairview Windows!

Rated 5 out of 5 stars

Another great experience with Fairview…

Another great experience with Fairview - they're always spot on with their work & have a knowledgeable, friendly team. Would recommend to anyone.

February 13, 2025
Unprompted review
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Reply from Fairview Windows Ltd

"Thank you so much for your kind words and for taking the time to leave us a 5-star review! At Fairview Windows, we’re passionate about delivering exceptional service and top-quality products, and it’s wonderful to hear that we’ve met your expectations. Your feedback means the world to us, and it motivates our team to continue going above and beyond for our customers. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing Fairview Windows!

Rated 5 out of 5 stars

Happy customer

After a frustrating experience with a previous builder who accidentally broke our window, we were relieved to find Fairview Windows. From start to finish, their team was professional, efficient, and incredibly helpful. They quickly assessed the damage, provided a fair quote, and installed a beautiful new window with precision and care.

The installation process was smooth, and the team left everything spotless when they were done. The new window looks fantastic, and we couldn’t be happier with the result! If you're looking for reliable, high-quality window installation, look no further.

January 22, 2025
Unprompted review
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Reply from Fairview Windows Ltd

Hi.

Thank you for you lovely review, as a company we try our best to get the jobs right.

Rated 5 out of 5 stars

Seemless experience from start to finish.

I rarely write a review but after this experience I just need to. We have recently renovated our home and had such terrible service and tradesmen I had almost lost faith in the industry. We then chose Fairview to replace our front door and the experience was seamless from start to finish. I cannot rate them highly enough and would not hesitate to recommend them to anyone...in fact I just did to our neighbour!

February 12, 2025
Unprompted review
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Reply from Fairview Windows Ltd

"Thank you so much for your kind words and for taking the time to leave us a 5-star review! At Fairview Windows, we’re passionate about delivering exceptional service and top-quality products, and it’s wonderful to hear that we’ve met your expectations. Your feedback means the world to us, and it motivates our team to continue going above and beyond for our customers. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing Fairview Windows!

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Rated 5 out of 5 stars

My Excellent New Conservatory

When a roof panel on my 35 year old conservatory slid out of place I contacted Fairview Windows Ltd. I was quoted a very reasonable price to dismantle and remove my old conservatory, then erect a new one on top of the existing brick walls. With such a favourable price I decided to have them replace the window and door at the rear of my garage. The two man team who installed the window and door also dismantled the old conservatory, then constructed the new one. They were friendly, courteous, and extremely efficient in every aspect of the work undertaken, an asset and a credit to Fairview. Once the work was completed it was inspected by Chris the managing director who took the time for a chat over a cup of coffee. Every aspect of this project was handled in an extremely professional manner. Now I am the proud owner of an excellent new conservatory and would certainly recommend Fairview Windows Ltd.

January 13, 2025
Unprompted review
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Reply from Fairview Windows Ltd

"Thank you so much for your kind words and for taking the time to leave us a 5-star review! At Fairview Windows, we’re passionate about delivering exceptional service and top-quality products, and it’s wonderful to hear that we’ve met your expectations. Your feedback means the world to us, and it motivates our team to continue going above and beyond for our customers. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing Fairview Windows!

Rated 5 out of 5 stars

Really impressed by the whole…

Really impressed by the whole experience of having my window replaced with a door. Superb communication throughout with advice. Extremely quick fitting and they left the site clean at the end of each day. High quality job for a great price. Would absolutely use this company again.

January 13, 2025
Unprompted review
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Reply from Fairview Windows Ltd

"Thank you so much for your kind words and for taking the time to leave us a 5-star review! At Fairview Windows, we’re passionate about delivering exceptional service and top-quality products, and it’s wonderful to hear that we’ve met your expectations. Your feedback means the world to us, and it motivates our team to continue going above and beyond for our customers. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing Fairview Windows!

Rated 5 out of 5 stars

Chris and his team cannot do enough so…

Chris and his team cannot do enough so pleased with the windows fitted and always there if any problems thanks Chris

January 16, 2025
Unprompted review
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Reply from Fairview Windows Ltd

"Thank you so much for your kind words and for taking the time to leave us a 5-star review! At Fairview Windows, we’re passionate about delivering exceptional service and top-quality products, and it’s wonderful to hear that we’ve met your expectations. Your feedback means the world to us, and it motivates our team to continue going above and beyond for our customers. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing Fairview Windows!

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