Fanatics Germany Reviews 

1,848
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

For me was really important the quality of the stamped numbers... they are perfect! (Much much better than the poor quality jerseys from the nfl.eu shop)

Rated 5 out of 5 stars

My experience was great cause i found some realy cool wwe merch for a great reduced price per piece, the delivery was quick and every piece looked as on the product pictures in reality. I hopeful... See more

Rated 1 out of 5 stars

Very disappointed with these shirts! I purchase the Salute to Service shirts every year since they’ve come out as my husband is active duty military, this year they cost far more and the quality was n... See more

Company replied

Rated 5 out of 5 stars

Good offers even though just one or two sizes are usually available. Always happy to find a football shirt to add to my collection at an affordable price!

Company details

  1. Sportswear Store

Written by the company

Mit einem Durst nach Erfolg auf und neben dem Platz ist das Fanatiker-Erlebnis Von Fans, Für Fans; Wir wissen, was es für Sie bedeutet, unabhängig von den Farben Ihres Teams. Unser Fanatiker-Team lebt und atmet jeden Schuss, punktet und spart und bietet ein erstklassiges Fan-Erlebnis vom Anpfiff bis zum Schlusspfiff. Fans einen vollständigen Zugang zu offiziell lizenzierten Waren zu Hause, auf der Straße und im Stadion zu ermöglichen. Neben den Profis und den führenden Ligen, die Sie lieben, bietet unser offizieller Fanatics-Online-Shop die größte Auswahl an Fanwear im gesamten Profisport, was die Leidenschaft beflügelt, die Top-Teams und bahnbrechende Spieler zum Ruhm treibt. Unser umfassendes Sortiment an authentischen NBA-, NFL-, NHL-, MLB-, Fußball- und Rugby-Bekleidung reicht von Baseballmützen und vom Team ausgestellten T-Shirts bis hin zu klassischen Polos und Spezialtrikots, für die Fußball- und Rugby-Enthusiasten ausführlich gesorgt haben. Fanatiker, die den Charakter und die Farbe eines Matchday-Erlebnisses einfangen, haben keine Angst vor Innovationen, um diesen gewinnenden Touch zu erzielen, und nutzen das Know-how, das uns zu Spitzenreitern auf unserem Gebiet macht. In der Pole Position, um Verbindungen herzustellen und diese berühmten Siege zu verbessern, stehen Fanatiker rund um die Uhr zur Verfügung, damit Sie sich daran erinnern können, wo Sie waren - und was Sie trugen -, wo immer Ihre Loyalität liegt.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

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(1,848)

969 reviews in the last 12 months

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Rated 3 out of 5 stars

problematic return and refund

1st order: product received, no problem
2nd order a couple months later: product received, but sending it back was an ordeal.

No updates on the return and refund. Fanatics' return website indicated it hadn't been returned yet, while the website of the transporter clearly indicated Fanatics had already received it.
No update or communication in between, I always had to enquire before them giving any updates; and the answer itself always took a long time.

Ultimately got my refund, but if I hadn't mailed Fanatics every couple of weeks, I would still be waiting on it...

July 16, 2026
Unprompted review
Rated 1 out of 5 stars

Product of bad quality, returns add more costs for customers

Product of bad quality. Not something the shop can do anything about since they didn’t produce it. But the solution offered is -pay to return it- so I’m out of pocket even more. Just provide a possibility to return a product when it clearly isn’t fit for purpose and don’t ask customers to fork out more of their hard earned.

July 21, 2026
Fanatics Germany logo

Reply from Fanatics Germany

Hello, Menno. Thank you for your feedback, and we are sorry for this experience. We have reached out via email to offer help and hope to hear from you soon. Sincerely, Morgan

Rated 1 out of 5 stars

Long dispatch wait

It has been a week since I placed my order and it still hasn’t been dispatched. The website advertises fast dispatch and delivery, but that has not been my experience. Had I known it would take this long, I would have ordered elsewhere. Very disappointing.

June 17, 2026
Unprompted review
Rated 2 out of 5 stars

We need more competition.

Almost every order involving personalized shirts causes problems—wrong numbers, incorrect printing, or, as happened recently, the order simply being cancelled.

June 10, 2026
Fanatics Germany logo

Reply from Fanatics Germany

Hello Kevin, I am very sorry for any issues regarding this purchase, and an email has been sent to further assist you. We look forward to connecting with you! Thanks, Shane.

Rated 1 out of 5 stars

WAS THE WRONG PRODUCT ..

WAS THE WRONG PRODUCT ... I ORDERED RHE WOMEN SHIRT ... YOU DELIVERED THE MAN' S SHIRT

June 9, 2026
Fanatics Germany logo

Reply from Fanatics Germany

Thank you for your feedback! We have sent you a reply in the hope that we can work together to resolve each situation and your concerns.
Jowita

Rated 5 out of 5 stars

Very reliable and trustworthy shop

Very reliable and trustworthy shop. The item itself was great as well, but unfortunately the size didn’t fit. Returning it was no problem at all. I would happily buy here again.

June 5, 2026
Rated 3 out of 5 stars

No Customer Service nor shipping for days

+The Checkout process is good
+prices are good

- it takes very long(too long) to dispatch
- no customer service, no reaction. God forbid you have to exchange or send back

The notorious non existence of any Customer Service from Fanatics will make me not not order from them again. Also the Delay in shipping is out of Date in 2026. Not competitive to donestic Shops.

June 2, 2026
Fanatics Germany logo

Reply from Fanatics Germany

Hello CFW, Thank you for reaching out and taking time out of your busy day to provide us with feedback. I do apologize for any inconvenience this may have caused you. This is not the experience we want for our Fans; I am happy to help. We have passed your experience along to the appropriate department, and it is being looked into. We wanted to reach out to you and apologize immensely for the troubles you have encountered. Please feel free to reach out to us if we can help you further in any way. Thanks, Sam

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