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Farmeci.com Reviews 1,235

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, with many highlighting how quickly their orders arrived, often within 24 hours. People also appreciate the seamless ordering process, finding it easy to navigate and complete. The product quality is frequently mentioned as satisfactory, and the overall service is described as excellent, with many consumers noting the helpfulness of the medical team and the clear communication regarding their orders. However, some customers also noted issues with delivery, including lost packages and a lack of tracking updates. A few other people also felt that the service was slow compared to other online options, with delays in order approval and dispatch. Some reviewers were not happy with the packaging, mentioning crushed boxes or loose items. Additionally, a small group of people reported problems with communication, such as unanswered queries or conflicting information, and a few also reported issues with order accuracy or discrepancies in their received products.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency.... See more

Service

Customers had positive experiences with service, praising its speed, efficiency, and professionalism. Many... See more

Order

People report positive experiences with order. Many customers found the ordering process easy to follow, with... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight excellent communication, with... See more

Product

Users describe positive interactions with the product. Many customers are pleased with their purchases,... See more

Based on these reviews

Rated 5 out of 5 stars

This company really is such a breath of fresh air compared to other companies that issue the Mounjaro pen. The application was very simple but thorough. There is a chat facility which the advisors r... See more

Company replied

Rated 5 out of 5 stars

So far so good hope to see the results soon Side effects I had was feeling rather full couldn’t eat and felt rather sick apart from that all okay that’s soon passed within a few days took my second j... See more

Rated 5 out of 5 stars

I highly rate the service I received from Farmeci.com. The initial online consultation was quick, uploading my ID and photos took seconds on the portal. Post approval, my treatment was sent within... See more

Company replied

Rated 5 out of 5 stars

My meds were lost in transit by Royal Mail). Hind from the pharmacy team called and apologised for the delay and quickly arranged for a new prescription to sent out same day. Great customer service an... See more

Company replied


Company details

  1. Online Pharmacy

Written by the company

Welcome to Farmeci, your reliable online healthcare platform for prescription and medicine services in the UK. At Farmeci, we believe that healthcare should be accessible and convenient for everyone. With our platform, you can easily consult with licensed medical professionals and get prescriptions delivered right to your doorstep. Our team consists of experienced doctors, pharmacists, and healthcare professionals who are dedicated to providing the highest quality of care to our patients. We understand that your health is your top priority, and that's why we work tirelessly to ensure that you receive the best possible treatment and support. Our mission is to make healthcare more affordable and accessible, without compromising on quality or safety. With our online prescribing and medicine service, you can skip the hassle of waiting in long queues at the pharmacy or booking appointments with your GP. Instead, you can simply consult with our medical professionals from the comfort of your own home, and receive your prescriptions and medications in a timely manner. We take your privacy and security seriously, and we have implemented robust measures to protect your personal information and ensure that your data is kept safe and secure. Our online platform is easy to use, and our customer support team is always available to answer any questions or concerns you may have. We are committed to helping you lead a healthy and fulfilling life, and we look forward to serving you in the future.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 73% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

App easy to use

I have started a month supply of sleeping tablets and I’m very happy with the service I received.
Very prompt delivery.

December 4, 2025
Rated 5 out of 5 stars

No problem with using website

No problem with using website
No problem but delayed delivery.

December 8, 2025
Farmeci.com logo

Reply from Farmeci.com

Good afternoon Myo,

Thank you for taking the time to leave a 5-star review.

We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.

If you require any further assistance, please do not hesitate to contact us.

Warm regards,

Mariel
Customer Support Team

Rated 5 out of 5 stars

Clear

Clear, easy to follow guidance.

November 25, 2025
Farmeci.com logo

Reply from Farmeci.com

Good afternoon Customer,

Thank you for taking the time to leave a 5-star review.

We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.

If you require any further assistance, please do not hesitate to contact us.

Warm regards,

Melanie
Customer Support Team

Rated 5 out of 5 stars

Great Service

The product was dispatched promptly and arrived well packed in an insulated cool bag. Communication was excellent throughout.

December 8, 2025
Farmeci.com logo

Reply from Farmeci.com

Good afternoon Howard,

Thank you for taking the time to leave a 5-star review.

We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.

If you require any further assistance, please do not hesitate to contact us.

Warm regards,

Mariel
Customer Support Team

Rated 5 out of 5 stars

Very professional company

Very professional company. Made the process easy and very thorough

December 8, 2025
Farmeci.com logo

Reply from Farmeci.com

Good afternoon Customer,

Thank you for taking the time to leave a 5-star review.

We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.

If you require any further assistance, please do not hesitate to contact us.

Warm regards,

Afreen
Customer Support Team

Rated 1 out of 5 stars

Unprofessional outfit of Children

If a zero rating were possible, even that would be generous.

This is what you can expect from this company:
1. Rude and dismissive customer service staff — when they can be bothered to answer the phone at all.
2. Persistent harassment to purchase more medication, including daily phone calls, daily text messages, and daily emails.

This company should not be allowed anywhere near prescription medication under any circumstances.

There are countless reputable online pharmacies available. I strongly recommend choosing any provider that treats patients with basic dignity and respects their privacy — Farmeci does neither.

December 15, 2025
Unprompted review
Farmeci.com logo

Reply from Farmeci.com

Good afternoon Deji,

Thank you for taking the time to leave a 1-star review.

We are truly sorry to read that you are dissatisfied with the service we are currently providing.

Your feedback has been taken on board and we wish you the very best with your future endeavours.

Warm regards,

Darshan
Customer Support Team

Rated 5 out of 5 stars

Arrived well packaged

November 19, 2025
Farmeci.com logo

Reply from Farmeci.com

Good afternoon Sarah,

Thank you for taking the time to leave a 5-star review.

We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.

If you require any further assistance, please do not hesitate to contact us.

Warm regards,

Alrist
Customer Support Team

Rated 5 out of 5 stars

Steady weight loss but have had…

Steady weight loss but have had constipation and then the other way after each injection but nothing too taxing. Happy with the product

November 20, 2025
Farmeci.com logo

Reply from Farmeci.com

Good afternoon Mr Morrissey,

Thank you for taking the time to leave a 5-star review.

We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.

If you require any further assistance, please do not hesitate to contact us.

Warm regards,

Hind
Customer Support Team

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery

December 2, 2025
Farmeci.com logo

Reply from Farmeci.com

Good afternoon Tina,

Thank you for taking the time to leave a 5-star review.

We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.

If you require any further assistance, please do not hesitate to contact us.

Warm regards,

Lehas
Customer Support Team

Rated 5 out of 5 stars

Fast service

Fast service, very pleased.

December 4, 2025
Farmeci.com logo

Reply from Farmeci.com

Good afternoon Stephen,

Thank you for taking the time to leave a 5-star review.

We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.

If you require any further assistance, please do not hesitate to contact us.

Warm regards,

Bushra
Customer Support Team

Rated 5 out of 5 stars

Good service

Good service

December 3, 2025
Farmeci.com logo

Reply from Farmeci.com

Good afternoon Antonia,

Thank you for taking the time to leave a 5-star review.

We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.

If you require any further assistance, please do not hesitate to contact us.

Warm regards,

Liri
Customer Support Team

Rated 5 out of 5 stars

Well it was nice fast service

Well it was nice fast service

December 3, 2025
Farmeci.com logo

Reply from Farmeci.com

Good afternoon Customer,

Thank you for taking the time to leave a 5-star review.

We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.

If you require any further assistance, please do not hesitate to contact us.

Warm regards,

Darshan
Customer Support Team

Rated 5 out of 5 stars

Excellent service 10/10

I highly rate the service I received from Farmeci.com. The initial online consultation was quick, uploading my ID and photos took seconds on the portal.

Post approval, my treatment was sent within 24 hours in a secure package. The price was much lower than other providers.

December 3, 2025
Farmeci.com logo

Reply from Farmeci.com

Good afternoon Martyna,

Thank you for taking the time to leave a 5-star review.

We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.

If you require any further assistance, please do not hesitate to contact us.

Warm regards,

Melanie
Customer Support Team

Rated 5 out of 5 stars

Easy to complete online firm and fast…

Easy to complete online firm and fast delivery

November 18, 2025
Farmeci.com logo

Reply from Farmeci.com

Good afternoon Bev,

Thank you for taking the time to leave a 5-star review.

We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.

If you require any further assistance, please do not hesitate to contact us.

Warm regards,

Browyn
Customer Support Team

Rated 5 out of 5 stars

Thanks to all the team at Farmeci.

Thanks to all the team at Farmeci.
It’s a fantastic service, especially if you’re busy and haven’t got time to wait for a doctor’s appointment to get a prescription.
It’s extremely easy to use and fast delivery.

December 1, 2025
Farmeci.com logo

Reply from Farmeci.com

Good afternoon Paul,

Thank you for taking the time to leave a 5-star review.

We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.

If you require any further assistance, please do not hesitate to contact us.

Warm regards,

Mariel
Customer Support Team

Rated 5 out of 5 stars

Very good and prompt

Very good and prompt

November 17, 2025
Farmeci.com logo

Reply from Farmeci.com

Good afternoon Sonia,

Thank you for taking the time to leave a 5-star review.

We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.

If you require any further assistance, please do not hesitate to contact us.

Warm regards,

Afreen
Customer Support Team

Rated 5 out of 5 stars

Good and quick services

Ver good and quick response really appreciated.

November 14, 2025
Farmeci.com logo

Reply from Farmeci.com

Good afternoon Customer,

Thank you for taking the time to leave a 5-star review.

We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.

If you require any further assistance, please do not hesitate to contact us.

Warm regards,

Alrist
Customer Support Team

Rated 5 out of 5 stars

Very fast and efficient service with…

Very fast and efficient service with quick delivery.

November 28, 2025
Farmeci.com logo

Reply from Farmeci.com

Good afternoon Nicola,

Thank you for taking the time to leave a 5-star review.

We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.

If you require any further assistance, please do not hesitate to contact us.

Warm regards,

Hind
Customer Support Team

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