This company really is such a breath of fresh air compared to other companies that issue the Mounjaro pen. The application was very simple but thorough. There is a chat facility which the advisors r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
So far so good hope to see the results soon Side effects I had was feeling rather full couldn’t eat and felt rather sick apart from that all okay that’s soon passed within a few days took my second j... See more
I highly rate the service I received from Farmeci.com. The initial online consultation was quick, uploading my ID and photos took seconds on the portal. Post approval, my treatment was sent within... See more
Company replied
My meds were lost in transit by Royal Mail). Hind from the pharmacy team called and apologised for the delay and quickly arranged for a new prescription to sent out same day. Great customer service an... See more
Company replied
Company details
Written by the company
Welcome to Farmeci, your reliable online healthcare platform for prescription and medicine services in the UK. At Farmeci, we believe that healthcare should be accessible and convenient for everyone. With our platform, you can easily consult with licensed medical professionals and get prescriptions delivered right to your doorstep. Our team consists of experienced doctors, pharmacists, and healthcare professionals who are dedicated to providing the highest quality of care to our patients. We understand that your health is your top priority, and that's why we work tirelessly to ensure that you receive the best possible treatment and support. Our mission is to make healthcare more affordable and accessible, without compromising on quality or safety. With our online prescribing and medicine service, you can skip the hassle of waiting in long queues at the pharmacy or booking appointments with your GP. Instead, you can simply consult with our medical professionals from the comfort of your own home, and receive your prescriptions and medications in a timely manner. We take your privacy and security seriously, and we have implemented robust measures to protect your personal information and ensure that your data is kept safe and secure. Our online platform is easy to use, and our customer support team is always available to answer any questions or concerns you may have. We are committed to helping you lead a healthy and fulfilling life, and we look forward to serving you in the future.
Contact info
United Kingdom
- www.farmeci.com
4.6
Excellent
1K reviews
Replied to 73% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bad website... Poor aftercare...
Initially ordered off this firm 31st December. Site unable to upload video & ID... Had to email... Emails rejected...Getting extremely annoyed... I ordered off Asda & had it the next day... I have been wasting my time trying to upload videos to for days... They aplogised & advise will expedite the order then the next email asks for items I have already provided, and they have confirmed receipt off. They really need to get their service sorted out...
Would not recommend...
January 6, 2026
Unprompted review
Reply from Farmeci.com
Good afternoon Darrell,
Thank you for taking the time to leave a 1-star review.
We are truly sorry to read that you are dissatisfied with the service we are currently providing.
We can see that there was communication regarding your order on the day it was placed. Our team was actively assisting you and advised to email all necessary details and information to us.
Every attempt was made to process your order and unfortunately, we were only able to dispatch your order once our clinician was satisfied with the information we collected from you.
Please feel free to contact us if you have any further questions or concerns and we will be happy to assist you further.
Warm regards,
Darshan
Customer Support Team
Reply from Farmeci.com
Good afternoon Flora,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Hind
Customer Support Team
Reply from Farmeci.com
Good afternoon Sandra,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Lehas
Customer Support Team
Very helpful tablets,ı am feeling very…
Very helpful tablets,ı am feeling very good, My desire to smoke is decreasing day by day.Thank you
December 8, 2025
Reply from Farmeci.com
Good afternoon Biser,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Bushra
Customer Support Team
Receive item late
I ve paid for item to be with me on the 20th Dec (on time to start and take treatment whilst on festive break away.However I ve receive item when I was away.Had to wait several days until I could start treatment.
Thanks
December 22, 2025
Reply from Farmeci.com
Good afternoon Maribel,
Thank you for taking the time to leave a 3-star review.
We are sorry to read that we failed to meet your expectations and that there was a slight delay with processing your order.
Unfortunately, our pharmacy is closed over the weekend and due to the backlog of orders we were dealing with, we were unable to dispatch your order until the following working week.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Darshan
Customer Support Team
Easy to order and communication great…
Easy to order and communication great to advise of the process. Delivered very quickly and very happy with my purchase as my itchiness has now gone.
December 22, 2025
Reply from Farmeci.com
Good afternoon Andrea,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Liri
Customer Support Team
Reply from Farmeci.com
Good afternoon Donna,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Darshan
Customer Support Team
Farmeci is a fantastic company
Farmeci is a great company. They are very reliable and respond quickly to communications. Their delivery is quick. I highly recommend this company to anyone looking for a hassle-free experience and purchase.
December 19, 2025
Reply from Farmeci.com
Good afternoon Abdulmajid,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Melanie
Customer Support Team
Excellent
Excellent communication and consultation by the lead clinician. The item was quickly despatched.
December 17, 2025
Unprompted review
Reply from Farmeci.com
Good afternoon Sarah,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Browyn
Customer Support Team
Excellent professional service
Such an easy to use website. During the online consultation, I was asked for lots of medical background going into detail before I was permitted to go to the next stage. It made me feel confident that I was dealing with a professional team rather than an online con team.
December 19, 2025
Reply from Farmeci.com
Good afternoon Jennifer,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Mariel
Customer Support Team
Reply from Farmeci.com
Good afternoon Jennifer,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Alrist
Customer Support Team
Speedy service and got exactly what I…
Speedy service and got exactly what I ordered
December 17, 2025
Reply from Farmeci.com
Good afternoon Jennifer,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Afreen
Customer Support Team
Genuine and on point.
A genuine company with a genuine supply.. highly recommend. Delivery is on time every time.
December 23, 2025
Reply from Farmeci.com
Good afternoon James,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Hind
Customer Support Team
The treatment worked but i still need…
The treatment worked but i still need another treatment i guesss
December 1, 2025
Reply from Farmeci.com
Good afternoon Carmel,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Lehas
Customer Support Team
Reply from Farmeci.com
Good afternoon Shaz,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Bushra
Customer Support Team
Fast service and was simple to change…
Fast service and was simple to change prescriber. So pleased with easy to follow directions.
December 11, 2025
Reply from Farmeci.com
Good afternoon Laura,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Liri
Customer Support Team
Reply from Farmeci.com
Good afternoon Jennifer,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Darshan
Customer Support Team
Good price but totally no frills.
The price for mounjaro is competitive and if you have to call you get to speak directly to someone who helps. However service is slow compared to other online services. It takes days between reqesting the medication to them sending it. Also they do not provide a sharps box and the needles and wipes are just thrown loose into the bag with the medication. For the same price other pharmacies do provide a sharps box and a separate package with the needles etc.
November 28, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.