Fastlocksmithlondon Reviews 

621
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 370 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally quick, polite, and professional during stressful emergency situations. Consumers note that response times are remarkably fast, with locksmiths arriving promptly and resolving door issues within minutes. People appreciate the smooth communication and reliable assistance provided throughout the entire process. Some reviewers were not happy with unexpected charges, noting that final prices were significantly higher than initial phone quotes. A few people also felt that certain interactions involved aggressive behavior and poor communication regarding extra costs. These individuals experienced frustrating issues over bills and felt dissatisfied during vulnerable moments.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their polite, helpful, and professional... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast response times and... See more

Price

Consumers find price to be ambiguous, with highly mixed reactions regarding the overall cost. While many... See more

Response time

Customers report extremely positive experiences with response times, noting that support is fast and... See more

Customer service

Clients share positive opinions on customer_service, noting brilliant and efficient support from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an amazing experience with Bobby. I was locked out of my home and stressed, but they arrived quickly and were incredibly professional from the moment they showed up. They opened my door fast,... See more

Rated 5 out of 5 stars

From booking with Fastlocksmithlondon to getting the job done they were so professional, helpful and quick. I feel their pricing was also fair for the service, I'm so pleased. If I find myself in this... See more

Rated 5 out of 5 stars

We called Adrian about a stuck bedroom door that we couldn't get into at 11:00 at night on a Sunday, he said he'd be with us in 25 minutes, he got to our home within 10 minutes! And the door was open... See more

Rated 5 out of 5 stars

Excellent service, 24 hours. The other companies wouldn't answer the phone and these guys showed up and took care of it inside of an hour. Amazing job.. I would highly recommend you call Mario and Joh... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

621 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(621)

358 reviews in the last 12 months

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Rated 1 out of 5 stars

I had an extremely bad experience with…

I had an extremely bad experience with this locksmith. I was charged £1300 for barely 20 minutes of work, which is completely unreasonable and feels like a total rip-off.
There was no clear explanation of the price beforehand, and I only found out the final cost once the job was already done. I felt pressured to pay and taken advantage of in a stressful situation.
This kind of pricing is not transparent, not fair, and not professional. I would strongly advise others to be very careful and get a clear written quote before agreeing to anything — or better yet, avoid this service altogether

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Mr bobby

Mr. Bobby was really good at his work , came on time and fixed our door lock. He was understantive of situation , thank you so much for professional

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Lock smith is good

Hi , I would like to thankful for bobby who helped us and sort it out things really well 🙏 it was really grateful for him thank you bobby for your help

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Adrian was very helpful and polite

Adrian was very helpful and polite. He opened the door soon as he got there. It didn’t take long at all. He explained about the pricing because I was abit confused. I would definitely recommend.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Adrian responded promptly and resolved…

Adrian responded promptly and resolved the issue with my front door lock efficiently and to a high standard. He was professional, knowledgeable, and completed the work without delay. I would not hesitate to recommend his services.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

I had a major problem with my door…

I had a major problem with my door locks, the locksmith came out , he was incredible, friendly, supportive (it's surprising upsetting) he sorted the lock out and was just amazing. Very nice guy and very good at his job too

January 14, 2026
Unprompted review

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