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Fastlocksmithlondon Reviews 

621
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 370 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally quick, polite, and professional during stressful emergency situations. Consumers note that response times are remarkably fast, with locksmiths arriving promptly and resolving door issues within minutes. People appreciate the smooth communication and reliable assistance provided throughout the entire process. Some reviewers were not happy with unexpected charges, noting that final prices were significantly higher than initial phone quotes. A few people also felt that certain interactions involved aggressive behavior and poor communication regarding extra costs. These individuals experienced frustrating issues over bills and felt dissatisfied during vulnerable moments.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their polite, helpful, and professional... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast response times and... See more

Price

Consumers find price to be ambiguous, with highly mixed reactions regarding the overall cost. While many... See more

Response time

Customers report extremely positive experiences with response times, noting that support is fast and... See more

Customer service

Clients share positive opinions on customer_service, noting brilliant and efficient support from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an amazing experience with Bobby. I was locked out of my home and stressed, but they arrived quickly and were incredibly professional from the moment they showed up. They opened my door fast,... See more

Rated 5 out of 5 stars

From booking with Fastlocksmithlondon to getting the job done they were so professional, helpful and quick. I feel their pricing was also fair for the service, I'm so pleased. If I find myself in this... See more

Rated 5 out of 5 stars

We called Adrian about a stuck bedroom door that we couldn't get into at 11:00 at night on a Sunday, he said he'd be with us in 25 minutes, he got to our home within 10 minutes! And the door was open... See more

Rated 5 out of 5 stars

Excellent service, 24 hours. The other companies wouldn't answer the phone and these guys showed up and took care of it inside of an hour. Amazing job.. I would highly recommend you call Mario and Joh... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

621 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(621)

358 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

SCAMMERS AND BULLY - EVIL

SCAM SCAM SCAM!!!!!!!! If you’ve come on here to report a scam and 1* review please keep leaving them. I’ve come back to this page nearly a year later to find whilst there’s hundreds more reviews of people being scammed they’ve outnumbered them with fake good reviews. SCAM!!!

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

John was amazing

John was amazing. He came promptly with ETA updates. He got my door open and replaced my lock quickly. He was exceptionally kind regarding the cost.
A real gentleman. Thank you so much.
I would highly recommend him.

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

The locksmith will scam you

The locksmith will charge you 1-2 pounds more, even though all he did was open the door with a card they are scammers and do this to multiple people from what I have read

February 5, 2026
Unprompted review

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