FastoolNow.com Reviews 312

Very fast response time I received my order within a couple of days. I performed the fix and unfortunately it did not fix the problem but it wasn't the fault of the product I didn't have enough material to complete the task. I ordered another kit and did the repair and two days after completion we had a major rain storm and not a drop of water. Great product and great company.

Everything I needed was in stock. Great service!

Great prices, fast shipping

Perfect! Item as described and fast shipping. Quality of tool great. Will definitely give it another shot with anything else I might need. I was able to drill underneath sidewalk with a milwaukee cordless angle drill in like 2mins. Got my money's worth and some.

Arrived ahead of scheduled time frame.

I tried Fastool Now for the first time at the advice of a friend. The attention Nate at Fastool gave to making sure he knew what I was looking for was impressive on its own. But the speed in which he was able to find the items, get me the proper information and item codes I needed was over the top. I did not end up being to use the equipment he got for me but not because of anything he did ... that was on me. It was unfortunate but it allowed me to experience their return and credit process. It was every bit as satisfying as the purchasing process. I will be back, no doubt!

I gave them a 2 for their quick response to the missed pic product. The first order was incorrect size threaded rods of 1/2" instead of ordered 3/8". Nuts and washer were correct size. They quickly resent at no charge 4 more rods that were again 1/2" wrapped with a printed 3/8" tag. The rod size has been confirmed at local hardware store. Decided to oversize my project but had to purchase 1/2" nuts & washer that costed $ 40.00 for I just want to be done with this project! Good service but poor product markings twice.

Part was in stock at the most reasonable price I could find on the internet.

The product I needed was in stock, the checkout process was easy, and the shipping was on time, with updates on arrival date. That's all I really want. Good job.

Good prices and very good customer service

Very quick order processing with amazing communication. I will be ordering from this company for all products they carry just because of the customer service.

Excellent service. Exactly as ordered. Customer service quick and easy to contact.

A product was shown as in stock, that is the only reason I purchased from this company. It wasn't til after I made the purchase was I told that the product was not in stock and was not going to be available for another 2 months.
The reason I gave 2 stars instead of 1 is that I was given the option of a refund, or I could wait til the item came into stock.

Staff were great in helping me place my order.
Excellent customer service and fast shipping!
They stand behind the products they sell.

The NES22 thread repair tool works OK and delivery was fast.
The reason this is not a 5 star rating is due to the price. There is nothing in this little tool that can justify a $70 price tag. FastToolNow was the lowest overall cost I found (price+shipping), so this is not a dig against them.

Had product in stock and shipped out the same day. I was able to take care of my customer after waiting 2 months for a different supplier to get the product to me.

Easy review. Best price I could find and it shipped THE SAME DAY.

Fastool had the product I needed in stock and at a good price, so I placed an order. To my surprise a package from Fastool arrived the next day. The product was exactly what I needed and arrived in excellent condition. I will definitely order from Fastool again in the future.