FD Plumbing & Heating Reviews 

148
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Jonty turned up on time and completed the job in good time, recommending and installing an additional back up isolation valve. The work site was left clean and tidy. All in all a professional operati... See more

Rated 5 out of 5 stars

Excellent service. Fabio (the plumber) quickly diagnosed what turned out to be a faulty float valve in the water tank. He was able to reproduce the humming and vibration by moving the old float, whi... See more

Rated 5 out of 5 stars

Very professional. Had a very nice experience regarding a replacement boiler. Firstly very quick response from a very nice lady (Lucy) who sorted out a engineer in quick time (same day). The engineer... See more

Rated 5 out of 5 stars

Tenant reported no hot water from 3 year old cylinder, on a Sunday morning. Landlord's nightmare. Emailed FD same day and called them on Monday morning. Fabio arranged for his engineers to go round e... See more

Company details

  1. Plumber
  2. Drainage Service
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

FD Plumbing & Heating is an independent, plumbing & heating company, based in London. We serve most areas of London. We are 100% committed to quality; providing our customers with friendly, honest, reliable heating and plumbing solutions. All work is guaranteed and we can offer up to ten year warranties on selected boiler installations. Our engineers are highly trained and fully accredited with Gas Safe (formerly Corgi) to ensure that you receive only the very best levels of service. Genuinely local, prices are extremely competitive and we pride ourselves in delivering quality workmanship, a professional service and great aftercare. Call us on 020 7060 4770 for a friendly service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

148 reviews

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4.9

All reviews

(148)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Excellent service…

I've used FD plumbing a few times now for boiler service, boiler repair and new heating control. I find them reliable, efficient and reasonably priced. Would recommend.

October 25, 2022
Unprompted review
Rated 5 out of 5 stars

Leaky Boiler

Great service from start to finish, communication was on point at every stage. From quoting, booking the job, to reminders, to how many minutes they were from arriving. The engineer kept me informed throughout on what he was doing and why so felt part of the decision! Would recommend to anyone that needs a professional and friendly service that has joined the 21st century - will use again

October 1, 2022
Unprompted review
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Rated 5 out of 5 stars

Recommended

Punctual, professional and friendly. I always book the annual maintenance of my boiler with them.

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

I am happy to recommend FD Plumbing

I am happy to recommend FD Plumbing. Joanna is extremely efficient and answers all queries rapidly. She is a a pleasure to deal with. Simon the plumber did an excellent installation and left my kitchen clean and tidy.
I really appreciated the texts telling me when he would arrive A small but well run Company.

July 14, 2022
Unprompted review
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Rated 5 out of 5 stars

Creepy Plumber - Read review

Yes, I wrote that, however since writing the 1st review, Fabio has been in contact, and it turns out to be a complete misunderstanding. The plumber in question was horrified, (it was not Fabio and the plumber in question, will remain nameless). Turns out, he was pre-empting changing the bath tap and photographing the pipe work under the bath, not routing around my bathroom.

Fabio and I are working together to resolve the other issue: my Valliant boiler has had a good life at 21 years old and needs to retire.

I’ve been using Fabio’s company for over 10 years and will carry on doing so.

February 13, 2022
Unprompted review
Rated 5 out of 5 stars

Tenant reported no hot water from 3…

Tenant reported no hot water from 3 year old cylinder, on a Sunday morning. Landlord's nightmare. Emailed FD same day and called them on Monday morning. Fabio arranged for his engineers to go round earliest possible slot they had the following day. Engineer attended, reported a part had failed and they needed to source a new one. Said yes; within an hour it had arrived. Job done - happy tenant. Thanks guys.

November 10, 2021
Unprompted review
Rated 5 out of 5 stars

A 5 Star Company

This company deserves a high recommendation for their fast and efficient response to an emergency.
Dymitry attended the next day to my boiler failure and installed a new boiler within a week.
Open and honest pricing at a reasonable cost, very satisfying!

October 29, 2021
Unprompted review
Rated 1 out of 5 stars

Just to share our experience

Just to share our experience. We asked for a quote on the 5 Oct. We did a video call with Fabio on 6 Oct. We then heard nothing, so I called on 18 Oct to enquire. Today is 22 Oct and we still have not had a quote. Needless to say I wont be using their service.

October 22, 2021
Unprompted review
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Rated 5 out of 5 stars

Would recommend

We had Dimitri attend to our radiator valve. He was prompt on time, polite and helpful. Showed us what was wrong and easy tips to try to troubleshoot if similar problems happen again. Would highly recommend this company and will contact again for any future plumbing issues.

September 27, 2021
Unprompted review
Rated 5 out of 5 stars

Very efficient response

Very efficient response. Got an Appointment quickly and the engineer spent time investigating and remedying the problem explaining everything very thoroughly.

September 26, 2021
Unprompted review
Rated 5 out of 5 stars

The whole booking process was really…

The whole booking process was really smooth and efficient. We had to change our appointment and also to add a couple of jobs, Joanne handled this very well.
Dmitriy turned up within the time quoted and was friendly, polite and very can do in his approach. Everything was done to a high standard at a very fair rate.
We will definitely use FD from now on.

September 14, 2021
Unprompted review

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