Jonty turned up on time and completed the job in good time, recommending and installing an additional back up isolation valve. The work site was left clean and tidy. All in all a professional operati... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service. Fabio (the plumber) quickly diagnosed what turned out to be a faulty float valve in the water tank. He was able to reproduce the humming and vibration by moving the old float, whi... See more
Very professional. Had a very nice experience regarding a replacement boiler. Firstly very quick response from a very nice lady (Lucy) who sorted out a engineer in quick time (same day). The engineer... See more
Tenant reported no hot water from 3 year old cylinder, on a Sunday morning. Landlord's nightmare. Emailed FD same day and called them on Monday morning. Fabio arranged for his engineers to go round e... See more
Company details
Written by the company
FD Plumbing & Heating is an independent, plumbing & heating company, based in London. We serve most areas of London. We are 100% committed to quality; providing our customers with friendly, honest, reliable heating and plumbing solutions. All work is guaranteed and we can offer up to ten year warranties on selected boiler installations. Our engineers are highly trained and fully accredited with Gas Safe (formerly Corgi) to ensure that you receive only the very best levels of service. Genuinely local, prices are extremely competitive and we pride ourselves in delivering quality workmanship, a professional service and great aftercare. Call us on 020 7060 4770 for a friendly service.
Contact info
Office 1, 343 Chiswick High Road, W4 5PY, London, United Kingdom
- 0207 060 4770
- info@fdplumbing.co.uk
- www.fdplumbing.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent plumber and efficient service.
Repeat customer
Prompt, efficient service. The engineer went the extra mile and seemed very knowledgeable.
I'm a repeat customer and will be again.
Excellent service…
I've used FD plumbing a few times now for boiler service, boiler repair and new heating control. I find them reliable, efficient and reasonably priced. Would recommend.
Great service.
Leaky Boiler
Great service from start to finish, communication was on point at every stage. From quoting, booking the job, to reminders, to how many minutes they were from arriving. The engineer kept me informed throughout on what he was doing and why so felt part of the decision! Would recommend to anyone that needs a professional and friendly service that has joined the 21st century - will use again
Hot water boiler problem
Responded to a problem with our hot water with a visit within a day, quickly diagnosed the problem and efficiently fixed it.
Recommended
Punctual, professional and friendly. I always book the annual maintenance of my boiler with them.
Good communication
Easy to arrange site visit & quick response. Good communication, knowledgeable staff & friendly to deal with. Will use again
I am happy to recommend FD Plumbing
I am happy to recommend FD Plumbing. Joanna is extremely efficient and answers all queries rapidly. She is a a pleasure to deal with. Simon the plumber did an excellent installation and left my kitchen clean and tidy.
I really appreciated the texts telling me when he would arrive A small but well run Company.
Creepy Plumber - Read review
Yes, I wrote that, however since writing the 1st review, Fabio has been in contact, and it turns out to be a complete misunderstanding. The plumber in question was horrified, (it was not Fabio and the plumber in question, will remain nameless). Turns out, he was pre-empting changing the bath tap and photographing the pipe work under the bath, not routing around my bathroom.
Fabio and I are working together to resolve the other issue: my Valliant boiler has had a good life at 21 years old and needs to retire.
I’ve been using Fabio’s company for over 10 years and will carry on doing so.
Tenant reported no hot water from 3…
Tenant reported no hot water from 3 year old cylinder, on a Sunday morning. Landlord's nightmare. Emailed FD same day and called them on Monday morning. Fabio arranged for his engineers to go round earliest possible slot they had the following day. Engineer attended, reported a part had failed and they needed to source a new one. Said yes; within an hour it had arrived. Job done - happy tenant. Thanks guys.
A 5 Star Company
This company deserves a high recommendation for their fast and efficient response to an emergency.
Dymitry attended the next day to my boiler failure and installed a new boiler within a week.
Open and honest pricing at a reasonable cost, very satisfying!
Just to share our experience
Just to share our experience. We asked for a quote on the 5 Oct. We did a video call with Fabio on 6 Oct. We then heard nothing, so I called on 18 Oct to enquire. Today is 22 Oct and we still have not had a quote. Needless to say I wont be using their service.
Quick and easy to arrange and diligent…
Quick and easy to arrange and diligent service on site, what more could one ask for…
Removing and putting back radiators
I had a very good experience with FD plumbing. Plumbers arrived on time, were very polite ,professional and efficient.Would highly recommend.
Excellent service
Used these guys recently, very reliable, did the job when they said they would. Be very happy to use again
Would recommend
We had Dimitri attend to our radiator valve. He was prompt on time, polite and helpful. Showed us what was wrong and easy tips to try to troubleshoot if similar problems happen again. Would highly recommend this company and will contact again for any future plumbing issues.
Very efficient response
Very efficient response. Got an Appointment quickly and the engineer spent time investigating and remedying the problem explaining everything very thoroughly.
The whole booking process was really…
The whole booking process was really smooth and efficient. We had to change our appointment and also to add a couple of jobs, Joanne handled this very well.
Dmitriy turned up within the time quoted and was friendly, polite and very can do in his approach. Everything was done to a high standard at a very fair rate.
We will definitely use FD from now on.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








