Feel Good Contacts Reviews 

69,626
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,596 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery service, noting that packages frequently arrive the very next day even when ordered late. Buyers also appreciate the competitive prices, the wide range of available products, and the remarkably simple ordering process. People frequently mention the pleasant little extras included in their packages, such as sweets and protective cases, which add a special touch to their purchases. Some reviewers were not happy with the delivery courier service, explicitly mentioning problems when parcels were left in insecure locations instead of being delivered properly.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, noting exceptionally fast and reliable shipping... See more

Product

People report positive experiences with product, highlighting the high quality of items like contact lenses... See more

Order

Reviewers highlight positive aspects of ordering, noting that the website is easy to navigate and processes... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery and reasonable... See more

Price

Clients share positive opinions on price, highlighting that products are competitively priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always an excellent service from Feel Good Contacts. It’s next day delivery too which is very much appreciated. The contact lenses are competitively priced and if you buy on the app you get 5% disco... See more

Company replied

Rated 5 out of 5 stars

I have been using FeelGoodContacts for the last few years. They have always been excellent in the service they provide and delivery of the product. My reason for a leave a review today is this time th... See more

Rated 5 out of 5 stars

Ordered two pairs of sunglasses and the website was efficient and clear. As this was my first order I was entitled to 20% but failed to apply it before paying. This was quickly corrected by the team.... See more

Rated 5 out of 5 stars

Absolutely delighted to have found my exact contact lenses that cost £56 for a 1 month supply at my optician for £36 here (got NHS discount) ordered 90 day supply which will last longer than that for... See more


Company details

  1. Contact Lenses Supplier
  2. Fashion Accessories Store
  3. Glasses Store
  4. Sunglasses Store

About Feel Good Contacts

Written by the company


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot with over 65k reviews, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Next Day Delivery – FREE Over £59
Order in-stock contact lenses, solutions, sunglasses and eye care by 11:59pm for next day delivery. Plus, enjoy FREE delivery on orders above £59.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You and your friend will each get £5 OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Replenish and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.com) or call us on 0800 458 2090.

Click & Collect
Need contact lenses the same day? Place your order online and collect it from our Wembley warehouse, following the instructions sent via email. We’re here to make your life easier.

Feel Good Contacts

Written by the company

Free Delivery
Shop over £59 to enjoy FREE delivery on contact lenses, solutions, glasses, sunglasses, prescription sunglasses and eye care.
First Order Discount
New to Feel Good Contacts? As a part of our welcome offer, you can get 10% OFF your first order.
Mobile App
Our convenient app is FREE to download and super easy to navigate. Download to order in just 3 simple steps.
Price Match Guarantee
If you find the same lenses elsewhere at a cheaper price, we’ll happily refund you the difference. All you need to do is call our customer service team.
Refer a Friend
Give and get £5 OFF when you refer a friend to us. It’s a win-win.
Student, Graduate & Frontline Workers Discount
We’re proud to offer exclusive discounts for students, graduates, teachers, frontline workers and more, helping you save on all your eye care needs.

Next Day UK Delivery

Order by 11:59pm for Next Day Delivery on in-stock items

We are committed in making it fast, easy and affordable to order your contact lenses online. Order by 11:59pm to enjoy Next Day Tracked service on items in stock.
Learn More

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

70K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(69,626)

3,405 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always great service from here

Always great service from here. Products always been good!

July 29, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Tom,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Always use this service

Always use this service, quick delivery with a personal touch.

July 30, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Gail,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Fast delivery

Fast delivery , great contacts lenses

July 30, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Margaret,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great service, reasonable prices. Would recommend

Feel Good contacts are so reliable and always give an exceptionally fast delivery service. I use them to top up my contact lens as they are much cheaper than Specsavers. I have astigmatism and just upload my prescription and order it’s very easy.
I would recommend using them for your contact lens needs.

July 30, 2026
Rated 5 out of 5 stars

Perfect!

I ordered the sunglasses the day before and received them the next day, which was great. The one (minor) criticism I have, is the sunglasses were in a small box, which were placed in a much bigger box. The smaller box was loose and rattling around in the bigger box. There was no additional packaging in the bigger box to secure the smaller box.

Overall I was very happy and will definitely use this company again.

Many thanks.

July 29, 2026
Rated 5 out of 5 stars

Excellent service from Feel Good…

Excellent service from Feel Good Contacts! App easy to use and got 5% discount on it. Great range of products at competitive prices. Next day free delivery too!

July 30, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Carolynne,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great service as usual

Great service as usual. Easy to order, fast delivery, excellent price and quality. Wouldn't go anywhere else

July 30, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi M,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Absolutely love using this company

Absolutely love using this company, such quick delivery too! Also love that my lenses have a hint of green on them to enhance my green eyes and also if I drop them I can see where they are!

July 30, 2026
Rated 5 out of 5 stars

Superb service

Superb service, next day delivery

July 29, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Jackie,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Fast service good communication

Fast service good communication
Excellent all round

July 29, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Tricia,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Lisa,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 1 out of 5 stars

Poor solutions for simple problems

Ordered two pairs of glasses on 2 for 1 deal however one of the pairs (the free pair) came completely wonky and with scratches on the side.
The only resolution that could be offered was me sending both pairs back for a refund and re-ordering them with no guarantee that the next pairs they sent me wouldn’t have the same issue. I had already paid for shipping for my initial order and would imagine I’d have to pay shipping again, leaving me out of pocket for their mistake.

I explained why this solution wouldn’t work for me and they refused to find another solution, stating that the only way to resolve this would be for me to return the faulty pair and the working pair.

July 29, 2026
Unprompted review
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Customer,

Thank you for taking the time to share your feedback. We are very sorry to hear that one of the pairs of glasses you received arrived damaged and that our proposed resolution did not meet your expectations.

During our previous correspondence, we advised that, under the terms of our Buy One, Get One Free promotion, both pairs would need to be returned together in order for us to process a refund. We appreciate that this solution was not convenient for you, and we understand your concerns.

We would still like the opportunity to make this right. We have reached out to you via email to discuss your concerns further and explore how we can work towards a satisfactory resolution as quickly as possible.

Once again, please accept our sincerest apologies for the inconvenience caused. We value your feedback and hope to have the opportunity to restore your confidence in our service.

Kind regards,
Feel Good Contacts Team

Rated 5 out of 5 stars

I never have a problem when re ordering

I never have a problem when re ordering
My solution always arrives the next day. ⁰

July 29, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Customer,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Broken reading glasses.. brilliant service ⭐️

Brilliant service… unfortunately my reading glasses frame snapped in the corner and had only been purchased approximately 6 months ago. I contacted customer service who responded so promptly! I was sent replacement glasses and these arrived within a week. Thank you 🤩

July 11, 2026
Rated 4 out of 5 stars

Ive used this company for s long time…

Ive used this company for s long time now and im never disappointed. Arrives on time and straightforward ordering for my prescription contacts.

July 29, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Customer,

Thank you for your feedback.

We're glad to hear you’re happy with our service. Your support means a lot to us, and we look forward to continuing to provide you with the same great experience in the future.

Please be assured that Feel Good Contacts highly values all of our customers’ feedback. We have taken your feedback and forwarded it to the respective team.

If there's anything else we can improve on, please do not hesitate to contact us on our phone number: 08004582090 or by sending an email to cs@feelgoodcontacts.com.

Kind regards,
-Feel Good Contacts Team-

Rated 5 out of 5 stars

Brilliant delivery next day and easy to…

Brilliant delivery next day and easy to order .
Good price

July 29, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi June,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Rebecca,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

With feel good contacts you get a quick…

With feel good contacts you get a quick and reliable service every time. Can’t fault them

July 29, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Theresa,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

As always

As always, without fail, quick delivery with no errors and a lovely bonus of a sweet treat, would always recommend feel good contacts

July 29, 2026
Rated 5 out of 5 stars

Quick turn around and efficient…

Quick turn around and efficient delivery.

July 27, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Susanna,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

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