Feel Good Contacts Reviews 

69,550
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 3,565 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery service, often receiving their orders the very next day, sometimes even on weekends. People frequently highlight the good quality of products, including lenses and glasses, noting competitive and affordable prices compared to other providers. The ordering process is described as easy and straightforward, with many appreciating the excellent overall service and the thoughtful inclusion of small complimentary gifts with their purchases. However, some customers also noted issues with the delivery service, particularly concerning parcels being left unattended by couriers like Evri, leading to lost items or delayed orders. A few other people also felt that certain products, such as glasses or specific lenses, were of poor quality, arriving wonky, scratched, or causing discomfort.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the exceptionally... See more

Product

People report positive experiences with product, often highlighting the great quality and competitive prices... See more

Order

Clients share positive opinions on order, frequently highlighting the ease and speed of the ordering process.... See more

Service

Customers had positive experiences with service, with many expressing satisfaction and stating they would use... See more

Price

Reviewers highlight positive aspects of price, consistently praising the competitive and reasonable pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Feel Good Contacts for a while now but I have to say since they started using Royal Mail instead of Evri things are better Evri used to leave the parcel anywhere sometimes not even at m... See more

Rated 5 out of 5 stars

Excellent service! My contact lenses arrived on time, were well packaged, and exactly as ordered. The ordering process was easy, and I was kept informed throughout the delivery. I’m very happy with th... See more

Rated 5 out of 5 stars

Typically, when things seem too good to be true, they are! Not with Feel Good Contacts though... I could not fault the process! A quick Google search and I found the product I was looking for at a... See more

Company replied

Rated 5 out of 5 stars

Good quality lenses for a brilliant price and no pressure to set up a regular payment plan, so I can order how many I want’ whenever I want and don’t have to stockpile on a monthly basis for a specifi... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Fashion Accessories Store
  3. Glasses Store
  4. Sunglasses Store

About Feel Good Contacts

Written by the company


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot with over 65k reviews, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Next Day Delivery – FREE Over £59
Order in-stock contact lenses, solutions, sunglasses and eye care by 11:59pm for next day delivery. Plus, enjoy FREE delivery on orders above £59.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You and your friend will each get £5 OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Replenish and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.com) or call us on 0800 458 2090.

Click & Collect
Need contact lenses the same day? Place your order online and collect it from our Wembley warehouse, following the instructions sent via email. We’re here to make your life easier.

Feel Good Contacts

Written by the company

Free Delivery
Shop over £59 to enjoy FREE delivery on contact lenses, solutions, glasses, sunglasses, prescription sunglasses and eye care.
First Order Discount
New to Feel Good Contacts? As a part of our welcome offer, you can get 10% OFF your first order.
Mobile App
Our convenient app is FREE to download and super easy to navigate. Download to order in just 3 simple steps.
Price Match Guarantee
If you find the same lenses elsewhere at a cheaper price, we’ll happily refund you the difference. All you need to do is call our customer service team.
Refer a Friend
Give and get £5 OFF when you refer a friend to us. It’s a win-win.
Student, Graduate & Frontline Workers Discount
We’re proud to offer exclusive discounts for students, graduates, teachers, frontline workers and more, helping you save on all your eye care needs.

Next Day UK Delivery

Order by 11:59pm for Next Day Delivery on in-stock items

We are committed in making it fast, easy and affordable to order your contact lenses online. Order by 11:59pm to enjoy Next Day Tracked service on items in stock.
Learn More

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

70K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(69,550)

3,319 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and delivery was fast

Great service and delivery was fast. Contacts are comfortable and I will be ordering from this website again in the future.

July 21, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Danielle,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Always a great service and never any…

Always a great service and never any errors. The delivery is impeccable for speed. Normally get these the next day after ordering. The lenses are the most comfortable for me compared to aqua comfort plus which doesn’t have UVA protection. These Precison ones do. So easy to put in and get out. Only wear them for work and then I use my bifocals. I have extremely dry eyes due to a thyroid issue so these are perfect. That said, I also now use the Blink vials because I’ve tried all sorts of contact lens friendly ones but the vials are best for ease, control, travel and storage.

July 26, 2026
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Reply from Feel Good Contacts

Hi Tracy,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Always happy with the service excellent…

Always happy with the service excellent next day delivery too thank you

July 26, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Vicki,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 4 out of 5 stars

Always great service from Feel good

Always great service from Feel good
Quick delivery

July 26, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Customer,

Thank you for your feedback.

We're glad to hear you’re happy with our service. Your support means a lot to us, and we look forward to continuing to provide you with the same great experience in the future.

Please be assured that Feel Good Contacts highly values all of our customers’ feedback. We have taken your feedback and forwarded it to the respective team.

If there's anything else we can improve on, please do not hesitate to contact us on our phone number: 08004582090 or by sending an email to cs@feelgoodcontacts.com.

Kind regards,
-Feel Good Contacts Team-

Rated 5 out of 5 stars

Ran out of contact lenses needed urgent order

Ran out of contact lenses. Usual order from optician would not be despatched sooner. Ordered Saturday, delivered Sunday morning. Great service!

July 26, 2026
Unprompted review
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Customer,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great range and price point of…

Great range and price point of products, easy to navigate website, fast delivery, well packaged, and handy reminders.

July 25, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Jade,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 4 out of 5 stars

Easy ordering and fast delivery

Easy ordering and fast delivery. The only thing I’m not so keen on is Contact Lenses written all over the box. A plain box would be better.

July 25, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Ian,

Thank you for your kind review! We're delighted to hear that you found the ordering process easy and that your delivery arrived quickly.

We also appreciate your feedback regarding the packaging. We understand your preference for a plain outer box, and we'll be sure to pass your comments on to our relevant team for consideration as we continuously look for ways to improve our customers' experience.

If there's anything else we can improve on, please do not hesitate to contact us on our phone number: 08004582090 or by sending an email to cs@feelgoodcontacts.com.

Kind regards,
-Feel Good Contacts Team-

Rated 5 out of 5 stars

Very happy with Feel Good contacts I…

Very happy with Feel Good contacts I was able to send pictures of the current lenses I am wearing very easily and received exactly the same ones the next day. The process is very fast when the item is in stock.

July 26, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Carolyn,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

The service was fast and effective and…

The service was fast and effective and it was a nice touch to have sweets included as a thank you!

July 26, 2026
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Reply from Feel Good Contacts

Hi Manny,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Very prompt delivery.

Very prompt delivery.

July 26, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Jane,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Insanely quick delivery, fantastic pricing!

After finding out that reordering multifocal lenses through Vision Express would cost me over £73, and over £52 for single vision for daily disposables. I knew I could find them cheaper elsewhere as I didn't want to be tied into a monthly subscription with VE just to get them 'cheaper' where I don't wear mine daily (mainly for riding my motorbike).

Literally ordered my multifocal lenses at 22:11 on Thursday night, and they were delivered the next afternoon! Super fast delivery, loved the free little packet of Haribo's too! Highly recommended for anyone after replacement contact lenses

July 24, 2026
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Reply from Feel Good Contacts

Hi Dawnie,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Brilliant service

Brilliant service! Ordered late evening and got them the next day. Great that they do a rainbow pack so you can try different colours.

July 26, 2026
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Reply from Feel Good Contacts

Hi LH,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Excellent service!

July 23, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Michael,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Amazing service again

Amazing service again. Next day delivery. Super efficient and reliable. Thank you.

July 26, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi LC,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Just an all round great experience

I used to get my contact lenses from my Optician, until they discontinued them and I didn't get on with any of the alternatives. I'd used Feel Good Contacts previously when I ran out and ordered some to keep me going until my new ones arrived. They were delivered next day. I was waiting over a week to get them from the optician. I have now switched to getting my contact lenses to Feel Good and actually found another brand that I like better and are even cheaper. I like that it's really easy to order and I can rely on them being delivered quickly. Great service 👍

July 23, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Lydia,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Appreciated the quick next day shipping…

Appreciated the quick next day shipping and lenses are great!

July 26, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Fran,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Fast and efficient

So quick to dispatch

July 26, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Tricia,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Love for Feel Good Contacts 💋

I always order from Feel Good Contacts and I definitely always will. The delivery is just incredibly fast, which is one of the main things to love about them. What also sets them apart are the lovely extras. A while ago they included a free pen, and this time there was a small packet of Haribo inside. Even though I can't actually eat the sweets because they aren't halal, the gesture honestly made my day after a really bad afternoon. Plus, their prices are so reasonable compared to other places. I highly recommend them to anyone thinking about buying!

July 25, 2026
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Reply from Feel Good Contacts

Hi Muskan,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Very happy with how quick i received my…

Very happy with how quick i received my contact lenses .

July 25, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Joanne,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great lenses

Great lenses. Good service

July 24, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Customer,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

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