Feel Good Contacts Reviews 

69,517
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 3,565 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery service, often receiving their orders the very next day, sometimes even on weekends. People frequently highlight the good quality of products, including lenses and glasses, noting competitive and affordable prices compared to other providers. The ordering process is described as easy and straightforward, with many appreciating the excellent overall service and the thoughtful inclusion of small complimentary gifts with their purchases. However, some customers also noted issues with the delivery service, particularly concerning parcels being left unattended by couriers like Evri, leading to lost items or delayed orders. A few other people also felt that certain products, such as glasses or specific lenses, were of poor quality, arriving wonky, scratched, or causing discomfort.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the exceptionally... See more

Product

People report positive experiences with product, often highlighting the great quality and competitive prices... See more

Order

Clients share positive opinions on order, frequently highlighting the ease and speed of the ordering process.... See more

Service

Customers had positive experiences with service, with many expressing satisfaction and stating they would use... See more

Price

Reviewers highlight positive aspects of price, consistently praising the competitive and reasonable pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Feel Good Contacts for a while now but I have to say since they started using Royal Mail instead of Evri things are better Evri used to leave the parcel anywhere sometimes not even at m... See more

Rated 5 out of 5 stars

Excellent service! My contact lenses arrived on time, were well packaged, and exactly as ordered. The ordering process was easy, and I was kept informed throughout the delivery. I’m very happy with th... See more

Rated 5 out of 5 stars

Typically, when things seem too good to be true, they are! Not with Feel Good Contacts though... I could not fault the process! A quick Google search and I found the product I was looking for at a... See more

Company replied

Rated 5 out of 5 stars

Good quality lenses for a brilliant price and no pressure to set up a regular payment plan, so I can order how many I want’ whenever I want and don’t have to stockpile on a monthly basis for a specifi... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Fashion Accessories Store
  3. Glasses Store
  4. Sunglasses Store

About Feel Good Contacts

Written by the company


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot with over 65k reviews, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Next Day Delivery – FREE Over £59
Order in-stock contact lenses, solutions, sunglasses and eye care by 11:59pm for next day delivery. Plus, enjoy FREE delivery on orders above £59.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You and your friend will each get £5 OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Replenish and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.com) or call us on 0800 458 2090.

Click & Collect
Need contact lenses the same day? Place your order online and collect it from our Wembley warehouse, following the instructions sent via email. We’re here to make your life easier.

Feel Good Contacts

Written by the company

Free Delivery
Shop over £59 to enjoy FREE delivery on contact lenses, solutions, glasses, sunglasses, prescription sunglasses and eye care.
First Order Discount
New to Feel Good Contacts? As a part of our welcome offer, you can get 10% OFF your first order.
Mobile App
Our convenient app is FREE to download and super easy to navigate. Download to order in just 3 simple steps.
Price Match Guarantee
If you find the same lenses elsewhere at a cheaper price, we’ll happily refund you the difference. All you need to do is call our customer service team.
Refer a Friend
Give and get £5 OFF when you refer a friend to us. It’s a win-win.
Student, Graduate & Frontline Workers Discount
We’re proud to offer exclusive discounts for students, graduates, teachers, frontline workers and more, helping you save on all your eye care needs.

Next Day UK Delivery

Order by 11:59pm for Next Day Delivery on in-stock items

We are committed in making it fast, easy and affordable to order your contact lenses online. Order by 11:59pm to enjoy Next Day Tracked service on items in stock.
Learn More

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

70K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(69,517)

3,294 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price and great service

Purchased contact lens solution at a great price & arrived following day
Will Definately use this company again
Thanks also for the mini bag of Haribos included in the box what a nice touch !

July 31, 2026
Rated 4 out of 5 stars

Reliable

Reliable. Order correct and on time promised. Couldn't as for more. However, pricing disingenuous. My order for 2 boxes of contact was £0.03 (!) short of qualifying for free delivery.

August 1, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Customer,

Thank you for taking the time to share your feedback.

We're delighted to hear that your order arrived correctly and within the promised timeframe. It's great to know you found our service reliable.

We're sorry to hear, however, that you were disappointed with the delivery threshold. We understand how frustrating it can be to miss out on free delivery by such a small amount. Our free delivery threshold is set as part of our pricing and promotional structure, and we appreciate your comments regarding your experience.

Your feedback is valuable to us, and we will ensure it is shared with the relevant team for consideration.

Thank you again for your review, and we hope to have the opportunity to serve you again in the future.

Kind regards,
Feel Good Contacts Team

Rated 5 out of 5 stars

Always great service

Always great service. Quick and accurate delivery.

And bonus pack of Haribo with the delivery!

August 1, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Michael,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Amazing thank you

Amazing thank you

August 1, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Saffron,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

So easy

Good price, easy to order online and quick delivery

August 1, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Tony,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Connor,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Elizabeth,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great prices for the contacts and very…

Great prices for the contacts and very quick delivery too would highly recommend

August 1, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Karen,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Arrived on time and at intervals as…

Arrived on time and at intervals as arranged

August 1, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Irene,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Easy to use

Easy to use, fast delivery, good variety of Frames, kept up-to-date

August 1, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi John,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Always a great service.

Always a great service.
Super fast delivery

July 31, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Elsender,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

As advertised quick delivery

As advertised quick delivery

July 31, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Irene,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Excellent service

Excellent service! My contact lenses arrived on time, were well packaged, and exactly as ordered. The ordering process was easy, and I was kept informed throughout the delivery. I’m very happy with the service and will definitely order from them again. Highly recommended!

July 31, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look