Festive Studio Reviews 

Could not be more delighted with festive studio, they have made our Christmas so magical with their letters from santa, and the key is perfect. They have always responded to me quickly and rectified my mistake immediately and to no extra cost to me. Fantastic company will be using them for many yrs to come

Lovely quality and unique items, fantastic customer service! Highly recommend!

So so thrilled with our purchase from Festive Studio. We received the personalised Christmas letter in the post yesterday and it was absolutely brilliant. It spoke about my daughters age, where we lived and included her younger brother and our dog. She loved it. We also paid extra for the key which is brilliant quality etched on wood and a real key. In the box was also a quality certificate and reindeer food and magic snow. Everything was really good quality on thick paper or card and glass jars and wooden boxes. Worth every penny thank you!!!!

We really enjoyed receiving our letters from Father Christmas. Beautifully writen and personalised with our pets and experiences. The letter's put awestruck smile's on my boys faces which were priceless. I highly recommend 🙂

These letters are amazing! They look lovely and have lots of content. Truly magical. I ordered 2, and was pleasantly surprised to find them both very different, not just with the personalisation but different stories and jokes to make them really interesting and exciting for siblings. Cannot recommend highly enough!! Simply fantastic and a great price too.

Amazing
The attention to detail with the letter, presentation, magic key and the other elements were outstanding
I can’t wait for my son to read it and write his wish list
Thank you festive studio for all your help as well

This is the first time I have used this site, and I would definitely recommend it to my friends. Next year, hopefully I will purchase the whole package. It has certainly brought a little bit of Christmas cheer to our house
Thank you once again. Julie Tootell

After my first experience (a couple of years ago) was not great, festive studio reached out to me. After consideration, I decided to try their services again.
It was a lot better, fast delivery with no issues at all.
The products themselves are lovely, good quality and I am sure will make my 2 little girls extremely happy when they open them.

I am glad that I gave festive studios a second chance and I would recommend anyone that has not had a great experience before do the same.

Just recieved my in memory tree decoration absolutely delighted would highly recommend festive studio Thank you

UPDATE: After posting the review below I received an email the very next day to say they had been dispatched.
They have just arrived and they are excellent quality.
I would suggest that they give honest lead time’s at the point of ordering to save this happening again.
The quality of the product is not in question as I said, it’s excellent. However, it should not have taken an PayPal dispute to get the issue resolved.
I would recommend based on the quality and their honesty since my original review.
Support for small businesses is important now more than ever hence my update.

AVOID
I bought items over a month ago and have received nothing other than a terse reply to my email telling me orders were being sent out “this week”. That was TWO weeks ago.
Left with neither the money or the items.
I would question if some of the reviews on here are genuine which kind of defeats the object of a site like trust pilot.
Not impressed and very unhappy.
I will be reporting to both PayPal and trading standards!

We are absolutely melted by the kindness, customer service and genuine care that this company have for their customers. There was a problem with my order that I didn’t notice until the 23rd, festive studios sent out letters for our three children that afternoon, they arrived today, Christmas Eve morning. The quality is something I had never even expected, the words are magical and it even has me believing that Santa sent them! Thank you festive studios for keeping the magic alive, we will are forever grateful x

Absolutely fantastic products. Amazing quality and attention to detail. Guaranteed to make Christmas special for your children and to create lasting memories. Well worth the money. I'll be ordering again next year.

I cannot rate festive studios high enough. Not only is the quality of their goods amazing their customer service goes above and beyond any expectations. To my knowledge It is a family business and you can tell by the way they care for the customer.
I would not go anywhere else for festive treats

Jodie is just the best to deal with! They have a special place in our family now and we love all of their items.

Ordered a hanging doggy tree decoration, personalised with name. It arrived today, bigger then expected and brilliant. Well packaged in Jiffy bag. Took only few days from ordering to delivery. Website easy to use, no problems at all. Item really really good, unique. Very pleased with it. Would highly recommend festive studio and won’t hesitate to use again. Thank you so much,

The best experience ever!! My 10 year old and 7 year old were speechless to see how they're friends' names were mentioned and other little details..both letters were different..my 10 year old finally had to admit "These must be from the REAL SANTA!!!!" Will order them again next year as I myself felt the magic too..
Thank you ♥️
P.S. Please add different templates next year as they will remember!!!!! 😁

I ordered 2 letters last week for my boys; one aged 6 and the other aged 1. I can honestly say that I am absolutely thrilled! Both letters were different, which added authenticity and the paper and envelopes feel fantastic. I also ordered a 'wish list' and 'nice contract'; what an absolute bargain! They are gorgeous. I cannot wait for my oldest to see them. I've also recommended them to my sisters who have children themselves. I sincerely hope that they're around next christmas as I intend to become a repeat customer.

I had ordered two letters from Father Christmas and they were both different, I was very impressed that they hadn’t used the same template twice, and letters were beautiful and fantastically presented. My other half said I could write a letter from Santa myself instead of paying someone else to do it but there’s no way it would’ve looked like this, they are well worth the money! The content of the letter is also really engaging and imaginative. I know my nephews will love the letters and be swept up in the Christmas magic because the quality of the letters is so high. Festive Studio also have great customer service, my phone auto corrected a spelling that was printed in the letter, this was my fault for not double checking at the end but they have very kindly sent me a new letter free of charge. I cannot recommend these guys enough, I will be ordering more from them and every year!

I’ve just received the personalised Santa letters for my two girls and the nice contracts to send and sign and I absolutely love them!!

Thank you so much, it’s made my day. Can’t wait for December!!

Excellent service from Festive Studio. I ordered 4 different personalised rolls of Christmas paper last week and it arrived within days. Lovely quality paper and fabulous graphics. Speedy service. I’ll be ordering more 🎄

I was so happy with the quality of product that I purchased as well as the care that was put into the design and personalisation. Was very happy with my purchase, thank you. Highly recommend to future buyers.