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3.1
2 reviews
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Saw a magic air ball on facebook , looked fascinating flying back to the person who threw it and hovering above peoples hands. Well save your money , its a small dome with lights,. Battery operated fan inside and a remote and its a load of rubbish. I threw it and it almost disappeared over next doors fence , it is complete garbage. Again save your money
I ordered 3 items which were packaged together in single layer plastic bag. One of them was a soft item and that arrived undamaged. The other two items were boxed and both boxes arrived damaged, broken on the corners and in one case concertina crushed. All the damage was caused through poor packaging at source. If they had all been placed in a protective box, I feel sure they would have arrived in good condition.
These items were intended as gifts and I asked for an address so I could return for replacements. I have since had email exchanges and quoted their online refund policy:
Refund policy
Received a defective item or your order got damaged in transit? No worries! We will send you a new one free of charge as long as you contact us at ... within 2 days of your receipt of the product.
I contacted them immediately. They have decided that the damage to my items is not sufficient for them to replace or to allow me to return for a refund.
But I am fearful that this is an unethical company and I suggest you find another retailer instead of Little Kingdom. I will never buy from them again.
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