Fig Loans Reviews 

9,241
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 916 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, noting its availability for emergencies. Many appreciate the flexible payment options, including low monthly payments and the ability to choose payment dates, making repayment manageable. The application process is highlighted as quick, easy, and convenient, often with same-day funding, and the customer service and staff are commended for their helpfulness. However, some customers noted issues with loan amounts and reapplication, mentioning smaller subsequent loans or partial deposits without explanation, and frustration with repeating the full application process.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed, ease, and helpfulness.... See more

Payment

Customers had positive experiences with payment, highlighting the ease and speed of receiving funds, often on... See more

User experience

People report positive experiences with user experience, highlighting the convenience and ease of the... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its excellence, professionalism,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their understanding, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fig Loans application process is quick, easy to use, they are fair and offers fast funding less than 2 days. Easy affordable payment plans from a bank account or card are available. No unreasonable hi... See more

Rated 5 out of 5 stars

Was pleased with how I got the approval quickly. Used Fig Loans several times I also like the way you can choose your payment date. Only thing that I can think of that would be negative is that when y... See more

Rated 5 out of 5 stars

I love the company cause it helps me when I'm in a tight situation with personal things. Please keep doing what y'all doing to help people. Excellent customer service. Thank you

Rated 5 out of 5 stars

Grateful for the loan opportunity given based on my credit score. The application process was simple. Payments made through the portal are also easy and allows me to make a payment a few days early.


Company details

  1. #10 of 252 best companies in Non-Bank Financial Service
  2. #7 of 178 best companies in Alternative Financial Service
  3. #16 of 197 best companies in Financial Consultant
  4. #6 of 85 best companies in Loan Agency

Written by the company

Fig Loans was started in 2015 in Houston, Texas. The company originated as Fig Personal Loans, and started as a collaboration between Fig and United Way THRIVE in Houston to create better, affordable loan products for low-income Americans with bad credit. Fig Loans are installment loans ranging from $300 to $500 that are repaid over four installments and set up on a schedule that fits your budget. Unlike other lenders, Fig Loans works with you to adjust payment dates because we know life doesn't always follow a calendar.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(9,241)

888 reviews in the last 12 months

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Rated 5 out of 5 stars

I recommend Fig Loans!

I have used Fig Loans a couple of times. The application process is super easy. The customer service is prompt and helpful. The interest rate is not high compared to other loans I have used before. I will definitely continue using Fig Loans when I am in need of extra funds.

June 26, 2026
Rated 5 out of 5 stars

Fig loan company is always there for me.

I have had several loans with fig and they have done the right every time. It only takes like an hour for them to go ahead and approve me and then the money is in my bank account that do charge to put it in there with a debit card but that's fine with me they're always a great company to borrow from when you have not so good credit like mine I appreciate them so much.

June 26, 2026
Rated 5 out of 5 stars

Always quick to respond

Always quick to respond, always meet my needs, in times that I won't have the money on my due date will move my due date to meet my needs. No one better than Fig Loans!

June 24, 2026
Rated 5 out of 5 stars

Very understanding

Very understanding and very quick to reply with yes or no. Very helpful when needing to reschedule payment. Have been using for a few years and with little help really goes a long way. Thank you

June 17, 2026
Rated 5 out of 5 stars

quick and simple process

ive been using fig loans for about 3 yrs now to help build my credit. it is so simple to apply and the approval was super quick. setting up payment dates that work best for me is also a amazing!

June 23, 2026

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