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Fig Loans Reviews 

9,243
•
TrustScore 5 out of 5

4.9

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Evaluating 916 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, noting its availability for emergencies. Many appreciate the flexible payment options, including low monthly payments and the ability to choose payment dates, making repayment manageable. The application process is highlighted as quick, easy, and convenient, often with same-day funding, and the customer service and staff are commended for their helpfulness. However, some customers noted issues with loan amounts and reapplication, mentioning smaller subsequent loans or partial deposits without explanation, and frustration with repeating the full application process.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed, ease, and helpfulness.... See more

Payment

Customers had positive experiences with payment, highlighting the ease and speed of receiving funds, often on... See more

User experience

People report positive experiences with user experience, highlighting the convenience and ease of the... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its excellence, professionalism,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their understanding, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fig Loans application process is quick, easy to use, they are fair and offers fast funding less than 2 days. Easy affordable payment plans from a bank account or card are available. No unreasonable hi... See more

Rated 5 out of 5 stars

Was pleased with how I got the approval quickly. Used Fig Loans several times I also like the way you can choose your payment date. Only thing that I can think of that would be negative is that when y... See more

Rated 5 out of 5 stars

I love the company cause it helps me when I'm in a tight situation with personal things. Please keep doing what y'all doing to help people. Excellent customer service. Thank you

Rated 5 out of 5 stars

Grateful for the loan opportunity given based on my credit score. The application process was simple. Payments made through the portal are also easy and allows me to make a payment a few days early.

Company details

  1. #10 of 252 best companies in Non-Bank Financial Service
  2. #7 of 178 best companies in Alternative Financial Service
  3. #16 of 197 best companies in Financial Consultant
  4. #6 of 85 best companies in Loan Agency

Written by the company

Fig Loans was started in 2015 in Houston, Texas. The company originated as Fig Personal Loans, and started as a collaboration between Fig and United Way THRIVE in Houston to create better, affordable loan products for low-income Americans with bad credit. Fig Loans are installment loans ranging from $300 to $500 that are repaid over four installments and set up on a schedule that fits your budget. Unlike other lenders, Fig Loans works with you to adjust payment dates because we know life doesn't always follow a calendar.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(9,243)

890 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Quick easy and straightforward

No need to meet anyone in person and your funds are deposited same day. Have used them several times now whenever an unexpected expense comes up and they are always there to help. 10/10 recommend.

June 6, 2026
Rated 5 out of 5 stars

So Great full

I was happy that you were able to refinance my loan, I like that it's easy to navigate your system and the response time

June 4, 2026

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