Fig Loans Reviews 

9,246
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 919 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy application process and the quick access to funds, highlighting the overall convenience of the service. Many appreciate the flexible payment options and reasonable interest rates, which help manage their finances effectively. The customer service and staff are frequently noted for being professional, helpful, and understanding. A few other people also felt that the company is a reliable resource, consistently available to assist with unexpected expenses and offering the convenience of re-applying for loans. Reviewers appreciate their willingness to work with customers, especially when needing extensions or facing emergencies.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as easy to work with, efficient,... See more

Payment

Reviewers highlight positive aspects of payment, praising the flexible payment schedules and the ease of... See more

User experience

People report positive experiences with user experience, consistently highlighting the ease and simplicity of... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising its helpfulness,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their efficiency, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fig Loans application process is quick, easy to use, they are fair and offers fast funding less than 2 days. Easy affordable payment plans from a bank account or card are available. No unreasonable hi... See more

Rated 5 out of 5 stars

Was pleased with how I got the approval quickly. Used Fig Loans several times I also like the way you can choose your payment date. Only thing that I can think of that would be negative is that when y... See more

Rated 5 out of 5 stars

Grateful for the loan opportunity given based on my credit score. The application process was simple. Payments made through the portal are also easy and allows me to make a payment a few days early.

Rated 5 out of 5 stars

Fig Loans is always fair on point with their terms of their loans. Have been using them for a while, and they are always satisfactory with loaning me the amount that I need when needed. Customer ser... See more


Company details

  1. #10 of 252 best companies in Non-Bank Financial Service
  2. #7 of 178 best companies in Alternative Financial Service
  3. #16 of 195 best companies in Financial Consultant
  4. #6 of 86 best companies in Loan Agency

Written by the company

Fig Loans was started in 2015 in Houston, Texas. The company originated as Fig Personal Loans, and started as a collaboration between Fig and United Way THRIVE in Houston to create better, affordable loan products for low-income Americans with bad credit. Fig Loans are installment loans ranging from $300 to $500 that are repaid over four installments and set up on a schedule that fits your budget. Unlike other lenders, Fig Loans works with you to adjust payment dates because we know life doesn't always follow a calendar.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(9,246)

892 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So Great full

I was happy that you were able to refinance my loan, I like that it's easy to navigate your system and the response time

June 4, 2026
Rated 5 out of 5 stars

Easy to talk with

Easy to talk with, very accommodating and transparent. Will work with you to resolve any issues you may have and come up with solutions that you can agree with or live with

April 23, 2026
Rated 5 out of 5 stars

Great company to business with

Great company to business with. They are always on time with your funds, no hidden fees, and their website is very easy to navigate. They have no hidden fees,they make it easy to apply and get approved for a loan. I will only use this company when I need some extra money. Thanks Fig Loans for your help!

June 1, 2026
Rated 5 out of 5 stars

Easy, Quick, Cash

What made my experience great was fig loan, is that the convenience oh of applying and filling out an application for the loan. Fig long gives me an opportunity to pay off the loan in a timely manner. The representative is very helpful, polite, and understanding of my needs. I used fig loans many of times and happy every time I apply for a loan. Thank You fig loan.

May 22, 2026

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