Beautiful artistic products delvered promptly. However, the ordering process is opaque - in particula⁶r, i can never obtain a discount trumpeted at the start of the process, hence a deduction of one s... See more
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Company details
- #24 of 26 best companies in Art Supply Store
Information provided by various external sources
Fine Art America is the premier online marketplace for buying and selling fine art originals, fine art prints, framed prints, stretched canvas prints, posters, and greeting cards. It's also the easiest way to stay in touch with your local art scene! Our interactive website is designed to bring together fine artists, fine art galleries, and fine art collectors by providing power tools to all three groups. Artists and galleries are able to promote their latest releases and upcoming events. Collectors are able to view our comprehensive fine art directory and request bids from local galleries.
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Contact info
1450 Second Street, 90401, Santa Monica
- 877-807-5901
- www.fineartamerica.com
Hasn’t replied to negative reviews
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I’ve reached out multiple times to…
I’ve reached out multiple times to follow up on a shirt I ordered at the end of February. Last week I reached out after seeing the tracking label created, but no shipping information because the product hadn’t been received by the shipping company. I followed up and received what seemed to be an automated response . This morning a credit appeared on my credit card . This experience has been horrible for the last two weeks and is unfortunate because this was a shirt I was ordering for my wife as a gift. Tony John
On Feb 27 I ordered & paid $63.91 for a…
On Feb 27 I ordered & paid $63.91 for a Bath Towel with the image of Trent Reznor on it. To date I have not received it or received any communication about it. Why??
Can't even set up an account…
Can't even set up an account as it refuses to send sms. Tried on multiple browsers, 2 different machines, 2 different phone numbers. Useless.
disgustingly poor quality prints.
I recently purchased two paper prints…
I recently purchased two paper prints from UF and JHU, and I absolutely love them! The quality is great, and they look beautiful in my office. They add a very elegant and personal touch to the space. I’m very happy with my purchase and would definitely recommend them!
Lovely Cards
This company has some lovely cards. I chose ones that I thought would work well for my husband's birthday, for our anniversary and for Valentine's Day. People buy cards online, I think, because the cards at their local CVS are crummy. I wish people who sell cards online, even blank ones, had that in mind, and offered cards that would work well for occasions when people usually give cards. This company has more cards of that type than most, though they could have even more. The cards arrived quickly, and the words I wanted printed inside the cards were nicely presented.
I was really impressed by the quality…
I was really impressed by the quality of the product produced by your company from my own artwork.
DO NOT ORDER from them.
DO NOT ORDER from them.
I ordered a print that came with a DIRTY + FAULTY canvas. Had to email multiple images to prove it. They argued that the image was fine -- NEVER said the image was problematic....They THREATENED that IF I wrote another email (I've written a total of three via back-and-forth w/a specific customer service agent without issue), they would BLOCK me. WTF?
This was to be a wedding gift and they F'D up but THREATEN me, telling me that not only will I be blocked but that the REFUND is a ONE-TIME LIMITED OFFER.
These people are OUT of THEIR MINDS.
The photographs an framing are amazing!
Great reproductions.
Fine Art America has a vast and varied, if not unlimit-ed, repository of artworks which is a real boon for people who have neither access nor financial means to buy original works at galleries. Furthermore, the reproductions FAA produces are typically flawless and a joy to have hanging in my home.
Disappointed I Can't Get the Picture I ordered.
I ordered a framed print to go over my bed. The order was accepted and said it would ship the following week. Two weeks after that I emailed to check on the status as it was 16 days later than the ship date, and it still showed "processing". It took until the following week to find out that the European production team said the mat was too big - but the mat size was allowed on the ordering site and was much smaller than what Google says the max mat size in in Europe. When I asked what the maximum mat size they could make, they said 48". The size I ordered was 47.5"...so when I asked again what the maximum size was since I was less than the max, I was just told they would refund my money. This was done promptly. Be aware that if you buy from Europe on your bank card, you WILL be charged foreign transaction fees, so know they do not have a European clearing house. Only American. So, even though the picture was perfect, they could not make it. But I only know that because I inquired where the shipment was.
The colors are true to the picture
The colors are true to the picture; the paper quality is high; arrived on time in extremely sturdy packaging.
Best quality and service
I've bought from this site many times. Everything has been the highest quality. Shipping is fast and everything is well packed. I love my recent purchase of a Martin Amis book print. I didn't buy this one framed, but I have before and the frame was excellent quality. Overall a great site.
Outragesous p&p costs
Tried to order one greetings card. Clicked to order by PayPal and price including p&p leapt to nearly £80. Something cockeyed somewhere. Avoid!!!
SCAM!!!! Damaged products
I ordered a framed art print. When I took it out of the box I discovered a large chip out of the top of the frame near the top of the print. The glass was not broken and no fragments of the frame were in the box. So they used a damaged frame and changed me full price for it. No one from Fine Art America will respond.
shoddy products and service
Fine Arts America delivered a poster with blurred images. Upon my complaint, they said they would investigate and get back , but despite my repeated queries, they never did. Once I returned the poster, they refunded my original payment, but of course I paid the $10 return shipping. What a waste of time and money for such shoddy service.
Disney Memories
This artist captured the excitement I feel every time I pass this sign. I could literally stare at this picture for hours because it transforms me back to such a happy time! The canvas is stunning and made with great quality. I had to contact them about my shipment and they were very prompt to respond to me. Overall, I am very satisfied!
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