Fine Art America Reviews 4,632

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 386 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as beautiful, high-quality, and even more stunning than expected. People appreciate the wide variety of items available, from prints and cards to apparel, and many highlight the excellent quality of the materials and craftsmanship. The packaging is frequently praised for being secure and protective, ensuring items arrive in perfect condition. However, some people were dissatisfied with the ordering and delivery process, mentioning issues like unexplained order cancellations, long wait times, or missed delivery dates. A few reviewers also noted receiving products with poor quality, such as a basic mug or a print that appeared scaled up, and some experienced problems with sizing on apparel.

What people talk about most

Product

Reviewers mention positive feedback about product quality and variety. Many customers praise the high quality... See more

Quality

People report positive experiences with quality. Many customers praise the high quality and well-made... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise prompt updates,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast and prompt delivery, with... See more

Website

Customers had ambiguous experiences with the website. While some reviewers praised the site for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beautiful artistic products delvered promptly. However, the ordering process is opaque - in particula⁶r, i can never obtain a discount trumpeted at the start of the process, hence a deduction of one s... See more

Rated 5 out of 5 stars

Fine Art America, over years, is a place we love to purchase much of the art for our home. The site is well organized. Visualizing the finished result (matted, framed) is easy, so is finding artis... See more

Rated 5 out of 5 stars

Beautiful art work always as lovely as shown. Quite often even more stunning than illustrated so when I unwrap piece it literally makes me gasp at how gorgeous the piece is. Pieces are shipped with up... See more

Rated 5 out of 5 stars

As I've written in the past, FAA is one of the best resources for reproduction art. Size variety, canvas wrap options, paper choices. And even though I've found the framing option somewhat limited for... See more


Company details

  1. #24 of 26 best companies in Art Supply Store

Information provided by various external sources

Fine Art America is the premier online marketplace for buying and selling fine art originals, fine art prints, framed prints, stretched canvas prints, posters, and greeting cards. It's also the easiest way to stay in touch with your local art scene! Our interactive website is designed to bring together fine artists, fine art galleries, and fine art collectors by providing power tools to all three groups. Artists and galleries are able to promote their latest releases and upcoming events. Collectors are able to view our comprehensive fine art directory and request bids from local galleries.

Written by the company


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I’ve reached out multiple times to…

I’ve reached out multiple times to follow up on a shirt I ordered at the end of February. Last week I reached out after seeing the tracking label created, but no shipping information because the product hadn’t been received by the shipping company. I followed up and received what seemed to be an automated response . This morning a credit appeared on my credit card . This experience has been horrible for the last two weeks and is unfortunate because this was a shirt I was ordering for my wife as a gift. Tony John

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased two paper prints…

I recently purchased two paper prints from UF and JHU, and I absolutely love them! The quality is great, and they look beautiful in my office. They add a very elegant and personal touch to the space. I’m very happy with my purchase and would definitely recommend them!

March 4, 2026
Rated 5 out of 5 stars

Lovely Cards

This company has some lovely cards. I chose ones that I thought would work well for my husband's birthday, for our anniversary and for Valentine's Day. People buy cards online, I think, because the cards at their local CVS are crummy. I wish people who sell cards online, even blank ones, had that in mind, and offered cards that would work well for occasions when people usually give cards. This company has more cards of that type than most, though they could have even more. The cards arrived quickly, and the words I wanted printed inside the cards were nicely presented.

March 4, 2026
Rated 1 out of 5 stars

DO NOT ORDER from them.

DO NOT ORDER from them.

I ordered a print that came with a DIRTY + FAULTY canvas. Had to email multiple images to prove it. They argued that the image was fine -- NEVER said the image was problematic....They THREATENED that IF I wrote another email (I've written a total of three via back-and-forth w/a specific customer service agent without issue), they would BLOCK me. WTF?

This was to be a wedding gift and they F'D up but THREATEN me, telling me that not only will I be blocked but that the REFUND is a ONE-TIME LIMITED OFFER.

These people are OUT of THEIR MINDS.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great reproductions.

Fine Art America has a vast and varied, if not unlimit-ed, repository of artworks which is a real boon for people who have neither access nor financial means to buy original works at galleries. Furthermore, the reproductions FAA produces are typically flawless and a joy to have hanging in my home.

February 16, 2026
Rated 3 out of 5 stars

Disappointed I Can't Get the Picture I ordered.

I ordered a framed print to go over my bed. The order was accepted and said it would ship the following week. Two weeks after that I emailed to check on the status as it was 16 days later than the ship date, and it still showed "processing". It took until the following week to find out that the European production team said the mat was too big - but the mat size was allowed on the ordering site and was much smaller than what Google says the max mat size in in Europe. When I asked what the maximum mat size they could make, they said 48". The size I ordered was 47.5"...so when I asked again what the maximum size was since I was less than the max, I was just told they would refund my money. This was done promptly. Be aware that if you buy from Europe on your bank card, you WILL be charged foreign transaction fees, so know they do not have a European clearing house. Only American. So, even though the picture was perfect, they could not make it. But I only know that because I inquired where the shipment was.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Best quality and service

I've bought from this site many times. Everything has been the highest quality. Shipping is fast and everything is well packed. I love my recent purchase of a Martin Amis book print. I didn't buy this one framed, but I have before and the frame was excellent quality. Overall a great site.

March 3, 2026
Rated 1 out of 5 stars

Outragesous p&p costs

Tried to order one greetings card. Clicked to order by PayPal and price including p&p leapt to nearly £80. Something cockeyed somewhere. Avoid!!!

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!!!! Damaged products

I ordered a framed art print. When I took it out of the box I discovered a large chip out of the top of the frame near the top of the print. The glass was not broken and no fragments of the frame were in the box. So they used a damaged frame and changed me full price for it. No one from Fine Art America will respond.

February 26, 2026
Unprompted review
Rated 2 out of 5 stars

shoddy products and service

Fine Arts America delivered a poster with blurred images. Upon my complaint, they said they would investigate and get back , but despite my repeated queries, they never did. Once I returned the poster, they refunded my original payment, but of course I paid the $10 return shipping. What a waste of time and money for such shoddy service.

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Disney Memories

This artist captured the excitement I feel every time I pass this sign. I could literally stare at this picture for hours because it transforms me back to such a happy time! The canvas is stunning and made with great quality. I had to contact them about my shipment and they were very prompt to respond to me. Overall, I am very satisfied!

January 20, 2026

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