I've been buying my coffee pods for many years now without any complaint. However through no fault of the company, I received my order (delayed in transit by DHL) I received my box with the boxes of... See more
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Nespresso® compatible capsules 50% cheaper than the leading brand. Fine Coffee Club brings you the best value, best tasting compatible capsules direct to your door. We offer FREE next day delivery for all orders over £35 using DHL. We hope you love our coffee as much as we love serving you!
Contact info
2 Rennie Square, EH54 9DF, Livingston, United Kingdom
- help@finecoffeeclub.co.uk
- www.finecoffeeclub.co.uk
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Excellent Customer Service
I've been buying my coffee pods for many years now without any complaint. However through no fault of the company, I received my order (delayed in transit by DHL) I received my box with the boxes of 10 pods all soaking wet, some broken open and with ground coffee loose in the box. It appreaed that at someplace in the delivery, the box had been left in the wet. I advised the company and they responded with a fresh FOC order of the pods plus some extras. I'm just awaiting the delivery now .I'm completely pleased with the company resposne to me and obviously I will continue to buy my single county coffee pods in the furute
Great coffee and great service
Took over two weeks to deliver
Took over two weeks to deliver. Usually 2-3 days. Must have changed courier. Be advised usual service has changed
Always easy to order and fast delivery
On time good quality
I have been a subscriber to Fine Coffee…
I have been a subscriber to Fine Coffee Club for sometime and would highly recommend. Good communication, fair pricing and excellent coffee. What's not to like!
When things go wrong
When things go wrong, the customer service is non existent. I emailed after DHL did not follow my delivery instructions, choosing instead to put my delivery in a dustbin. No reply. I emailed again. No reply. Consequently they have lost a customer.
Great coffee at very competitive price
Great coffee at very competitive price.
Easy to change subscription delivery date if required.
Just the usual great!
Chocolate pods
Chocolate pods taste delicious. Good value and highly recommend to others. Do enjoy the coffee pods as well. Good company to use.
The high standards are being…
The high standards are being maintained.
Everything is still excellent.
Rip off delivery charges
Coffee is good. Delivery is good. Delivery charges are not good even when you buy a lot of coffee.
I did email you last week and over the…
I did email you last week and over the weekend. Coffee still not arrived despite the promise of next day or thereafter delivery, , may yet arrive today of course. I explained in my note that had the coffee arrived in time for me to try it before ordering on your halloween offer then that would have been ok, but obviously have now missed this promotion.
Regds
Stuart Robertson
coffee was delivered to the wrong…
coffee was delivered to the wrong address by DHL - delivered to an empty house at No4 Ashburnham Drive NOT to 4Waterhouse Square which is my address at the end of Ashburnham Drive. DHL was observed leave and then announced delivery had been made, I had to investigate myself and found our delivery on front step of wrong address.
Fast reliable delivery ,excellent coffee
Missing delivery
Hi there
I still haven’t received my order!
Please check & advise when it’s expected to be delivered?
Thanks & best regards
Sam
Straightforward ordering process
Straightforward ordering process. Speedy delivery. Good quality product.
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